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S
samfuzzSteward *
asked in Platform
centreon-debian : unable to register poller via api script

at step 3 of the installation of a poller (registerServerTopology.sh), i have this error message2022-08-17 16:05:11+02:00 - ERROR - http://XX.XX.XX.XX:80: {"message":"No parent platform was found for : 'poller_FO'@'YY.YY.YY.YY'"}XX.XX.XX.XX (central) and YY.YY.YY.YY (poller) are two different lan centreon debian 22.04central is a 22.04.1 upgrade to 22.04.2poller is a fresh install of 22.04.2 any idea

5532
S
2 years ago
M
matthieurobinSteward *
asked in Platform
Debian RPM installation: right issue

Morning,After a fresh installation of Centreon on Debian. I cannot “move export files” for the first reload of the Central poller.I have this error message: Error: Moving files... NOK (Could not write to Centreon Broker's configuration file 'central-broker.json' for monitoring engine 'Central'. Please add writing permissions for the webserver's user)Aborted.The central-broker.json file is owned by centreon-broker. Is it normal? How can I correct it to fix the export?Thanks a lot

7631
cmeschin
Centreonian
2 years ago
G
g.bruciamontiSteward *
asked in Platform
migration centreon to 22.04

Hi to all,after the migration of centreon 22.04 we have this following problem clicking only on tab “Hosts”:“Unknown column h.timezone in field list”Could you give us support about it?Thanks, regards

24710
G
2 years ago
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Benjamin_bSteward ***
asked in Data collection
Can't install Centreon NSClient WS 2016

Hello, I recently installed a new server (windows 2016), and I simply can’t install Centreon NSClient, the install button remain greyed out (i’m running it as admin and can button isnt greyed out on another 2016 server) I was perfectly able to install it on other 2016 servers with the same installer. I was able to install other programms on the server. If I unzip the installer i’m able to install the standard NSClient installer. If anyone has an idea, thank you ;)

702
B
2 years ago
R
raw-rsSteward *
asked in Platform
SNMP Discovery error

Hi, I’m getting this error message when running the generic SNMP discovery: sh: /usr/lib/centreon/plugins//centreon_generic_snmp.pl: No such file or directory The plugin is installed, so what’s the issue? This is a brand new install.

5824
R
2 years ago
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erwannSteward *
asked in Platform
Error during after centreon-web

Hi,I update centreon-web this morning.After that, I can’t connect anymore.I get he following error “Attempted to load class "DbReadWebSSOConfigurationRepository" from namespace "Core\Infrastructure\Security\ProviderConfiguration\WebSSO\Repository". Did you forget a "use" statement for another namespace?”I try to restart httpd , then restart server itself but error is still there and I can’t access to update page.OS is rocky linux 8.6If anyone has an idea...  

10423
E
2 years ago
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Luca D'EreditàSteward *
asked in Data collection
Issue with Host template configuration on Central

Hello everyone,we have a fresh installation of Centreon 22.04 with IT-100 and when I try to change the timezone of the host template OS-Linux-SNMP-custom (for example) and then save the configuration, this error comes out:The connection was resetThe connection to the server was reset while the page was loading.and the changes are lost.The component versions are:centreon-web-22.04.0-2.el7.centos.noarchcentreon-pp-manager-22.04.0-2.el7.centos.noarchAny ideas on what can be the reason?Thank to all 

1773
L
2 years ago
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wadOpsSteward *
asked in Data collection
Pollers aren't updated, Central couldn't parse pollers data

​Hello,we have an issue with pollers aren’t updatedbefore this happened, we had an incident with database partition which was full, so we resolved that and we got this problem afterI did restarted all services : cbd, centengine, gorgoned, mysqland they are all active and runningand in the logs side, on the central-module-master.log, we have this block of errors which is repeated every time I restart the cbd service:[2022-07-27T10:27:56.421+02:00] [tcp] [error] Error while reading on socket: End of file[2022-07-27T10:27:56.516+02:00] [core] [error] failover: global error: Attempt to read data from peer localhost:5669 on a closing socket[2022-07-27T10:27:56.516+02:00] [core] [info] BBDO: unable to send stop message to peer, it is already stopped: Attempt to read data from peer localhost:5669 on a closing socket[2022-07-27T10:27:56.516+02:00] [core] [info] bbdo stream stopped with 0 events acknowledged[2022-07-27T10:27:56.518+02:00] [tcp] [error] TCP: Connection refused to localhost:5669[

15232
W
2 years ago
W
wadOpsSteward *
asked in Platform
Impossible to import users using LDAP

HelloI have a strange behavior when I import certain ldap usersI get a blank Contacts/Users pageI enabled ldap debug, and on centreon-error.log, there is this error every time I try to import an userPHP Fatal error: Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`centreon`.`contactgroup_contact_relation`, CONSTRAINT `contactgroup_contact_relation_ibfk_1` FOREIGN KEY (`contact_contact_id`) REFERENCES `contact` (`contact_id`) ON DELETE CASCADE) in /usr/share/centreon/www/class/centreonDB.class.php:274Stack trace:#0 /usr/share/centreon/www/include/configuration/configObject/contact/DB-Func.php(1277): CentreonDB->query('INSERT INTO con...')#1 /usr/share/centreon/www/include/configuration/configObject/contact/ldapImportContact.php(134): insertLdapContactInDB(Array)#2 /usr/share/centreon/www/include/configuration/configObject/contact/contact.php(168): require_once('/usr/share/cent...')#3 /usr/

4343
W
2 years ago
A
Alan BlanchardSteward *
asked in Platform
Pollers are not running after update from 21.04.10 to 21.10

Hello everyone,I'm trying to update Centreon 21.04.13 by following this procedure: Montée de version depuis Centreon 21.04 | Centreon DocumentationEverything is working fine during the installation and I am now able to login !However, I have got the following errors on the GUI :Pollers not running Database issueI’ve checked the Centreon logs but I could not find anything related to this error.I’ve followed the troubleshooting article from Centreon, everything seems to be OK (https://www.centreon.com/blog/centreon-troubleshoot-series-episode-1-help-mon-poller-ne-fonctionne-pas/)Thank you in advance for your help !Kind regards UPDATE : I have find something strange, the version of the poller is “Centreon Engine 21.04.4”

20234
A
2 years ago
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Cyril_31Steward ***
asked in Data usage and Visualization
Warning - regex and pipe in plugin command

Hello, I have a status issue when I use the "centreon_stormshiel_snmp.pl" plugin to check storage.I want to check a specific storage:→ ./centreon_stormshiel_snmp.pl --plugin network::stormshield::snmp::plugin --hostname @IP --snmp-version 3 --snmp-autoreduce --snmp-username user --authpassphrase pwd --authprotocol SHA --privpassphrase pwd --privprotocol AES --mode storage --storage=’(/|/data|/var|/log|/tmp)$’ --name --regexp --warning-usage 80 --critical-usage 90 If i run this command directly on my central server, i have a great status, but on centreon GUI, i have “Warning - (no output returned from plugin).If i modify the --storage for /data for exemple, it’s ok on GUI.I have enable the checkbox “Enable shell” on the “Configuration → Commands → checks → name:xxx) Can you help me please ?Thank you

3422
C
2 years ago
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sibeascSteward *
asked in Data collection
Warning export config poller has no services associated with it!

Hello,In Centreon I have duplicate check with Ping for my hosts.One on the host and a second as a service.When I remove the check with the Ping service, I have this warning when exporting the poller configuration :Warning "name host" has no services associated with it!Is it possible to remove this warning or am I doing it wrong ? Thank you

4832
S
2 years ago
F
Francis DOUNGASteward **
asked in Platform
Installation poller 21.04

Hello,I don't know if the problem is me, but when I install the poller using version 21.04 I get a return to yum errorhttps://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.Can anyone tell me how can I repeat this?Cordiallyfrancis

1023
F
2 years ago
quentinrey
quentinreySteward **
asked in Data usage and Visualization
MAP - Resource synchronization has crashed

Hi there I have a problem with Centreon MAP desktop client, when I synchronise resources, I have this error : Resource synchronization has crashedIn the log on the server, I have :[2022-04-21 16:44:24.995] [ERROR] [c.c.s.m.s.b.s.impl.CentreonSynchronizer] [StudioScheduledTask-7] : Error while running CentreonSynchronizerorg.springframework.orm.jpa.JpaSystemException: More than one row with the given identifier was found: 4278, for class: com.centreon.studio.map.server.dao.centreon.entity.ExtendedServiceInformation; nested exception is org.hibernate.HibernateException: More than one row with the given identifier was found: 4278, for class: com.centreon.studio.map.server.dao.centreon.entity.ExtendedServiceInformationAny idea?Thanks!

1794
A
2 years ago
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sdonnetSteward *
asked in Platform
Cannot refresh configuration

Hi, We have a Centreon 20.04.3 working like a charm for several months and years.But, since about 10 days, we can no more update and apply changes in monitoring.More precisely, when :creating a new service for an existing host, and exporting to all servers, conf is OK but monitoring is not refreshed/applied, modifying an existing service, with just a change (IP, ...), and exporting : same thing. Conf OK but monitoring is not updated.Of course, central, sat, etc… have been rebooted… No changes.We are not able to know what action we have done, which could create our problem. We have deleted 10 or 15 days from now, one host, but not attached services. So we have now services we cannot update/view because of lack of their host. But not sure that is connected to our problem.We do not know where to investigate… Any idea ? PS : Our Centreon is clustered : one Mysql server, one central, and 6 sat.

10212
S
2 years ago
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lamouchedebilouSteward *
asked in Centreon Debian User Group
participate in the Debian Centreon central program

Hello,I would like to participate in the Debian for central server program.We have a new datacenter with new vnx environment the delivery date to go into production is the end of June until this date we can work for have Debian env up to date.At the end is to have 4 nodes cluster.That possible?RegardsWilfried

1575
P
Centreonian
2 years ago
V
vlelongSteward **
asked in Platform
Problem upgrading from 21.10 to 22.04

Hello,I followed this doc (https://docs.centreon.com/fr/docs/upgrade/upgrade-from-21-10/) for upgrade Centreon 21.10 to 22.04.I am stuck in the upgrade step 21.10.1 to 21.10.2 : It loads for hours with no result, anyone have any idea what's going on ?Thank you for your help.

1693
V
2 years ago
S
scarabaeusSteward *
asked in Platform
Migration from Centos Centreon 22.04 to Debian11 Centreon 22.04

Hello friends,My old platform is running under Centos 7 with Centreon 22.04.I prefer using now Debian 11. I see yu just launch Debian 11 package.My step : I have made a fresh install of centreon 22.04 on Debian 11 using package and offical doc Now i want to migrate from my old Centos 7 Centreon 22.04 to my new server Do yu have a official doc or something like that because i found nothing ? Thx a lot 

2613
S
2 years ago
R
Richard23Steward **
asked in Platform
Traffic port switch Alcatel 6560

HelloI would like to obtain metrics and a graph on the Traffic of an Alcatel 6560 port via snmp.Do you have a solution and could guide me please?CordiallyRichard

2512
R
2 years ago
T
ThomasLSteward *
asked in Platform
check_icmp: Failed to resolve @IP: Nom ou service inconnu

Hello there !I have a little problem when i want to use the icmp_check on my firewall.For the details :My Firewall allow ping from my LAN (it’s a sophos firewall) When i’m connected on Centreon an i use the check in CLI it work When it’s the centreon-engine who use the check the error message is : check_icmp: Failed to resolve : Nom ou service inconnuThanks for your help !

8038
ponchoh
Centreonian
2 years ago
C
CedSteward *
asked in Data collection
Too many traffic ethernet

Hello,With the template OS-Windows-Traffic-Global-SNMP i’m able to have the traffic in and out of the host but i don’t why that take many interface (even if i have only one) and it to me. I discover that the different traffic in are equal with each other and the out are equal too with each other. It doesn’t have an impact because in the graph they print in the same path, however when they are too many i can’t have information.  In this picture it show the problem and i have only one interface.If you have any idea will be great.

45110
C
2 years ago
O
Obi_YoannSteward *
asked in Platform
Rocky Linux 8 support for Centreon Central?

Hi,I tried today to setup a new centreon central server using the latest Rocky Linux 8.6 as the host, since i was under the assumption that RL was the standard followup to centos, and i found reference to it in the unattended script.I found it perfectly working (only had a simple issue regarding permissions in /etc/centreon-engine and /etc/centreon-broker), but i still have one issue that i cannot find a solution for, i cannot reload configuration of restart centengine from the webui. If i generate and move configuration files, then restart manually centengine, all is good and monitoring works fine. But trying to reload or restart from webui result in this log in gorgoned.log2022-07-08 18:17:49 - INFO - [legacycmd] Handling command 'ENGINERELOAD', Target: '1'2022-07-08 18:17:49 - ERROR - [action] validate plugins - unsupported operating system2022-07-08 18:20:00 - INFO - [cron] Launching job 'broker_stats'2022-07-08 18:20:00 - INFO - [cron] Launching job 'engine_stats'2022-07-08 18:20:

4877
sims24
2 years ago
N
nunomlaSteward **
asked in Platform
Service Problem - After Upgrade

After the Upgrade to 21.10 I have one service that stops to work.I’m receiving this error: UNKNOWN: Can't locate object method "is_zero" via package "Math::BigInt" at /usr/share/perl5/Math/BigInt.pm line 1198.

27712
K
2 years ago
B
BebomzSteward *
asked in Data usage and Visualization
I lose my Ampersand "&"

Hi,This is my first topic, please keep nice with me ;-)i have create a service wich use a script python. i build an url to return on the field “Extended status information”for example : https://myhost.com/detail?param1=4&param2=12  But when i receive the notification by mail, the character “&” (Ampersand or esperluette in french) is missingThis is my command of notification by email :/usr/bin/printf "%b" "$SERVICEOUTPUT$\n\$LONGSERVICEOUTPUT$\nNotes : $SERVICENOTES$\nLien d'aide de resolution : $SERVICENOTESURL$\n\n\nDate/Time: $DATE$/$TIME$\nService: $SERVICEDESC$\nHote : $HOSTALIAS$\nStatut : $SERVICESTATE$\n\n" | @MAILER@ -r noreply.supervision@isocel.info -s "Supervision ALICE - $SERVICEDESC$" $CONTACTEMAIL$ Have you got an idea to keep the “&” on my url please ? Thanks a lot.

542
B
2 years ago
B
benoitpSteward ***
asked in Data usage and Visualization
22.04 RRD rebuild not working, Delete graph sometimes

Hello,for thoses with Centreon 22.04 are you able to “rebuild rrd database” under “Administration  >  Parameters  >  Data” ?I tried on 2 installs, without any success, it does nothing.“Delete graph” is working on one installation but on the other. 

6983
B
2 years ago

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