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Hello everyone,

 

I would like to upgrade my Centreon 21.04 to 24.04.

To do so, I installed Centreon 24.04 on a new Debian VM and imported my database. The problem is that I get these error messages when I click on pollers which, I think, are the ones that make it not work :

 

Database incident 1

Collectors out of order 1

 

My database is in MariaDB, I've activated gorgone from the user list, I've deleted autodiscovery in extensions because I'm asked for a license (which I don't have).

 

Could you please help me?

 

Thanks in advance.

Have you read this procedure?

https://docs.centreon.com/docs/migrate/migrate-from-el-to-debian/

Have you read this procedure?

https://docs.centreon.com/docs/migrate/migrate-from-el-to-debian/

Yes, I have, thank you. The problem is that I don't have the permissions to touch my current Centreon (21.04).

 

I may have misspoken since it's not really a migration as I already have the new version of Centreon on another VM (24.04). I only want to migrate the database and not Centreon. That's my main problem.

 

I was thinking of deleting my problematic collector and recreating a new one.

If the new server is installed you can jump straight to step 2: https://docs.centreon.com/docs/24.04/migrate/migrate-from-el-to-debian/#step-2-synchronize-the-data

If the new server is installed you can jump straight to step 2: https://docs.centreon.com/docs/24.04/migrate/migrate-from-el-to-debian/#step-2-synchronize-the-data

The problem is that they're asking me to connect to my old Centreon server (which is my current one), but I don't have the authorizations. Is this the only way?

 

Step 2: Synchronize the data

  1. Connect to your old Centreon server.
  2. ……

 

You can skip to step 3

 

https://docs.centreon.com/docs/24.04/migrate/migrate-from-el-to-debian/#step-3-retrieve-the-databases

 

🤞

Hello Tartufe.

I think your new VM has an other name and IP address than the old server ? If you imported the database then the old name is likely still present. Can you check that with :

select * from platform_topology;

Do the name and IP address match the new VM ?

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