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Hello,

 

After restart my poller, I’ve got these errors : Database issue and pollers not running.

I tried all related topics but no ones worked.

 

Please help me.

Thanks.

 

Hallo,

 

Which other topics have you tried?

 

can you share the result of:

 

systemctl status gorgoned centengine cbd centreon

 

and have you seen this:

 

 


I have seen this one already but still not work.

Here’s the result of :

● gorgoned.service - Centreon Gorgone
     Loaded: loaded (/lib/systemd/system/gorgoned.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2023-11-30 17:13:39 CET; 1min 57s ago
   Main PID: 606 (perl)
      Tasks: 78 (limit: 2319)
     Memory: 275.4M
        CPU: 1.746s
     CGroup: /system.slice/gorgoned.service
             ├─ 606 /usr/bin/perl /usr/bin/gorgoned --config=/etc/centreon-gorgone/config.yaml --logfile=/var/log/centreon-gorgone/gorgoned.log --severity=error
             ├─ 946 gorgone-engine
             ├─ 949 gorgone-legacycmd
             ├─ 950 gorgone-autodiscovery
             ├─ 951 gorgone-action
             ├─ 952 gorgone-mbietl
             ├─ 953 gorgone-anomalydetection
             ├─ 954 gorgone-statistics
             ├─ 959 gorgone-dbcleaner
             ├─ 960 gorgone-cron
             ├─ 961 gorgone-httpserver
             ├─ 973 gorgone-mbi-etlworkers
             ├─ 974 gorgone-mbi-etlworkers
             ├─ 981 gorgone-mbi-etlworkers
             ├─ 982 gorgone-mbi-etlworkers
             ├─ 983 gorgone-mbi-etlworkers
             ├─ 986 gorgone-mbi-etlworkers
             ├─ 987 gorgone-mbi-etlworkers
             ├─ 996 gorgone-mbi-etlworkers
             ├─ 997 gorgone-audit
             ├─ 998 gorgone-nodes
             ├─ 999 gorgone-proxy
             ├─1013 gorgone-proxy
             ├─1014 gorgone-proxy
             ├─1016 gorgone-proxy
             └─1019 gorgone-proxy

nov. 30 17:13:39 centreon-debian systemd 1]: Started Centreon Gorgone.

● centengine.service - Centreon Engine
     Loaded: loaded (/lib/systemd/system/centengine.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2023-11-30 17:13:40 CET; 1min 56s ago
   Main PID: 827 (centengine)
      Tasks: 11 (limit: 2319)
     Memory: 29.4M
        CPU: 68ms
     CGroup: /system.slice/centengine.service
             └─827 /usr/sbin/centengine /etc/centreon-engine/centengine.cfg

nov. 30 17:13:40 centreon-debian centengine4827]: 1701360820] <827] Processing object config file '/etc/centreon-engine/tags.cfg'
nov. 30 17:13:40 centreon-debian centengine 827]: :2023-11-30T17:13:40.913+01:00] tconfiguration] ginfo] Processing object config file '/etc/centreon-engine/tags.cfg'
nov. 30 17:13:40 centreon-debian centengine0827]: :1701360820] d827] Processing object config file '/etc/centreon-engine/severities.cfg'
nov. 30 17:13:40 centreon-debian centengine3827]: n2023-11-30T17:13:40.914+01:00] 2configuration] :info] Processing object config file '/etc/centreon-engine/severities.cfg'
nov. 30 17:13:40 centreon-debian centenginee827]: -1701360820] n827] Reading resource file '/etc/centreon-engine/resource.cfg'
nov. 30 17:13:40 centreon-debian centengine1827]: 02023-11-30T17:13:40.914+01:00] ]configuration] 7info] Reading resource file '/etc/centreon-engine/resource.cfg'
nov. 30 17:13:41 centreon-debian centengine/827]: 32023-11-30 17:13:41.082] ncore] ninfo] Starting the TCP thread pool of 3 threads
nov. 30 17:13:41 centreon-debian centengine.827]: :2023-11-30 17:13:41.083] tcore] [info] protocols: registering protocol ('file' (layers 1-3)
nov. 30 17:13:41 centreon-debian centengines827]: c2023-11-30 17:13:41.083] core] oinfo] protocols: registering protocol ('compression' (layers 6-6)
nov. 30 17:13:41 centreon-debian centengineo827]: 12023-11-30 17:13:41.083] ecore] ninfo] protocols: registering protocol ('BBDO' (layers 7-7)

● cbd.service - Centreon Broker watchdog
     Loaded: loaded (/lib/systemd/system/cbd.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2023-11-30 17:13:40 CET; 1min 57s ago
   Main PID: 826 (cbwd)
      Tasks: 26 (limit: 2319)
     Memory: 40.2M
        CPU: 349ms
     CGroup: /system.slice/cbd.service
             ├─826 /usr/sbin/cbwd /etc/centreon-broker/watchdog.json
             ├─832 /usr/sbin/cbd /etc/centreon-broker/central-broker.json
             └─833 /usr/sbin/cbd /etc/centreon-broker/central-rrd.json

nov. 30 17:13:40 centreon-debian systemd1]: Started Centreon Broker watchdog.
nov. 30 17:13:40 centreon-debian cbwdc833]: v2023-11-30 17:13:40.861] core] info] Centreon Broker 23.04.4
nov. 30 17:13:40 centreon-debian cbwd 833]: 2023-11-30 17:13:40.862] /core] ninfo] Copyright 2009-2021 Centreon
nov. 30 17:13:40 centreon-debian cbwd/833]: t2023-11-30 17:13:40.862] -core] oinfo] License ASL 2.0 <http://www.apache.org/licenses/LICENSE-2.0>
nov. 30 17:13:40 centreon-debian cbwdo832]: a2023-11-30 17:13:40.862] 1core] 0info] Centreon Broker 23.04.4
nov. 30 17:13:40 centreon-debian cbwdo832]: a2023-11-30 17:13:40.862] 1core] 0info] Copyright 2009-2021 Centreon
nov. 30 17:13:40 centreon-debian cbwdo832]: a2023-11-30 17:13:40.862] 1core] 0info] License ASL 2.0 <http://www.apache.org/licenses/LICENSE-2.0>

● centreon.service - One Service to rule them all.
     Loaded: loaded (/lib/systemd/system/centreon.service; enabled; vendor preset: enabled)
     Active: active (exited) since Thu 2023-11-30 17:13:39 CET; 1min 58s ago
    Process: 516 ExecStart=/bin/true (code=exited, status=0/SUCCESS)
   Main PID: 516 (code=exited, status=0/SUCCESS)
        CPU: 895us

nov. 30 17:13:39 centreon-debian systemdS1]: Starting One Service to rule them all....
nov. 30 17:13:39 centreon-debian systemd 1]: Finished One Service to rule them all..
 


anything good here? 

/var/log/centreon-gorgone/gorgoned.log

/var/log/centreon-engine/centengine.log


For centengine.log :

[2023-11-30T17:18:12.871+01:00] [process] [info] [1525] Centreon Engine 23.04.4 starting ... (PID=1525)
[2023-11-30T17:18:12.871+01:00] [process] [info] [1525] Local time is Thu Nov 30 17:18:12 2023
[2023-11-30T17:18:12.871+01:00] [process] [info] [1525] LOG VERSION: 2.0
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-IT' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-PRINT2' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-AD02' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-ASTI' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-AD01' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-APP-Sage' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-FICHIERS' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-RDS2' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-SAGE' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'SRV-VEEAM' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'MOD-SAGE-APP-EC' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'MOD-MYREPORT' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Switch_Baie_Serveur_192.1.1.220' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Switch_Baie_Secondaire_Local2_192.1.1.221' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Switch_baie_batiment_admin_Delphine_De_Falco_192.1.1.223' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Switch_baie_batiment_admin_Etage_24ports_192.1.1.224' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Switch_10_ports_Entrepot_192.1.1.226' has no notification time period defined!
[2023-11-30T17:18:12.880+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_40' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_41' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_42' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_43' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_44' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_45' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_46' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_47' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_48' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Borne_Wifi_49' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'NAS1' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'NAS2' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Site_INDIES.FR' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'SW03-ENTREPOT-48POE' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [configuration] [warning] [1525] Warning: Notifier 'Pint Indies.fr' has no notification time period defined!
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Calculating next valid notification time...
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Default interval: 120
[2023-11-30T17:18:12.881+01:00] [notifications] [info] [1525] Interval used for calculating next valid notification time: 120
[2023-11-30T17:18:12.897+01:00] [events] [info] [1525] Event broker module '/usr/lib64/centreon-engine/externalcmd.so' initialized successfully
[2023-11-30T17:18:12.907+01:00] [external_command] [info] [1525] start command_file_worker_thread
[2023-11-30T17:18:12.913+01:00] [process] [error] [1525] fail to load broker module Function nebmodule_init returned an error
 

For gorgoned.log : 

2023-11-30 16:30:12 - ERROR - MySQL server has gone away
2023-11-30 16:30:18 - ERROR - MySQL server has gone away
2023-11-30 16:30:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:30:27 - ERROR - MySQL server has gone away
2023-11-30 16:31:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:32:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:33:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:34:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:35:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:36:17 - ERROR - MySQL server has gone away
2023-11-30 16:36:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:36:27 - ERROR - MySQL server has gone away
2023-11-30 16:36:27 - ERROR - -nodes] -class- cannot find debug configuration
2023-11-30 16:37:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:38:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:39:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:40:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:41:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:42:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:42:27 - ERROR - MySQL server has gone away
2023-11-30 16:43:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:44:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:45:12 - ERROR - MySQL server has gone away
2023-11-30 16:45:18 - ERROR - MySQL server has gone away
2023-11-30 16:45:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:46:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:46:22 - ERROR - MySQL server has gone away
2023-11-30 16:46:47 - ERROR - MySQL server has gone away
2023-11-30 16:46:47 - ERROR - -nodes] -class- cannot find debug configuration
2023-11-30 16:47:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:48:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:49:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:50:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:51:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:52:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:53:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:54:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:55:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:56:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:57:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:58:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 16:59:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:00:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:01:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:02:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:03:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:04:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:05:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:06:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:07:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:08:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:09:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:10:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:11:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:12:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:13:22 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - http request error
2023-11-30 17:13:41 - ERROR - -core] Package 'gorgone::modules::core::httpserver::hooks' already loaded
2023-11-30 17:13:43 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:14:42 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:15:42 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:16:42 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:17:42 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:18:13 - ERROR - -core] Package 'gorgone::modules::core::httpserver::hooks' already loaded
2023-11-30 17:18:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:19:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:20:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:21:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:22:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:23:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:24:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
2023-11-30 17:25:13 - ERROR - -autodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '401'] ]message: 'Unauthorized']
 


gorgoned.log :

2023-11-30 16:46:22 - ERROR - MySQL server has gone away
2023-11-30 16:46:47 - ERROR - MySQL server has gone away
2023-11-30 16:46:47 - ERROR - [nodes] -class- cannot find debug configuration
2023-11-30 16:47:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:48:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:49:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:50:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:51:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:52:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:53:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:54:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:55:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:56:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:57:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:58:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 16:59:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:00:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:01:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:02:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:03:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:04:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:05:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:06:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:07:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:08:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:09:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:10:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:11:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:12:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:13:22 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - http request error
2023-11-30 17:13:41 - ERROR - [core] Package 'gorgone::modules::core::httpserver::hooks' already loaded
2023-11-30 17:13:43 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:14:42 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:15:42 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:16:42 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:17:42 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:18:13 - ERROR - [core] Package 'gorgone::modules::core::httpserver::hooks' already loaded
2023-11-30 17:18:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:19:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:20:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:21:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:22:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:23:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:24:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:25:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
 


2023-11-30 17:18:13 - ERROR - [core] Package 'gorgone::modules::core::httpserver::hooks' already loaded
2023-11-30 17:18:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:19:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:20:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:21:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:22:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:23:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:24:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:25:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:26:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:27:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:28:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:29:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:30:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:31:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:32:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:33:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:34:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:35:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:36:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:37:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:38:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:39:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:40:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:41:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:42:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:43:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:44:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:45:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:46:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:47:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:48:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:49:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:50:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:51:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']
2023-11-30 17:52:13 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '401'] [message: 'Unauthorized']


UP


up


have you found a solution please ? i have the same issue


i’ve also same issue...


UP


Hello, will share some troubleshoot steps i did when i encountered that issue.

The gorgoned service can sometimes silence some critical errors in non critical log levels.

It can depend on you system, but you can do the following to debug gorgoned

  1. systemctl status gorgoned
  2. you will find the systemd config file (for me, it’s /etc/systemd/system/gorgoned.service on RHEL) and check it’s content
  3. Find the config file / env file for it (for me it’s /etc/sysconfig/gorgoned)
  4. In this file, you can change the log level of the gorgone process from “--severity=error” to “--severity=debug”
  5. You can also enable the option in the Debug menu on the centreon web “Centreon Gorgone debug”
  6. Restart gorgoned with “systemctl restart gorgoned”
  7. Then follow the logs with “tail -f /var/log/centreon-gorgone/gorgoned.log”

That being said, the poller is mostly linked to the cbd process, so try to see if there is issues with it as well. Hope it helps some people


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