Question

Can't upgrade my centreon , no acces to all plugin

  • 18 October 2023
  • 4 replies
  • 41 views

Badge +6

Since my last mystake .

I reinstall centreon with the same OVA , but when I tried to restore my centreon-storage db everything gone wrong .

So I tried to re-install again the same OVA , and obviously I registred my token each time, so It seems that we have a limited attempt.

So I had the good idea to copy the epp.license frome my backup to the new install.

If I take the fingerprint by the webUI I got this:

 

6cde390813a512c6dc32b0d9abcba802baf44f61d4afe33cca2748dfc3845439

 

If I look in the epp.license , I got this:

{
  "product": {
    "name": "epp"
  },
  "client": {
    "name": "WXYZ"
  },
  "platform": {
    "mode": "online",
    "fingerprint": [
      "f1da2f1f552fb0a08cf22ffdd56c39d472dd8a027c3988a3f3b1a4da33b0e5f9"
    ],
    "environment": ""
  },
  "licensing": {
    "generated": "2023-04-29",
    "start": "1970-01-01",
    "end": "9999-12-31",
    "type": "IT100",
    "hosts": 100,
    "isMachineLocked": true,
    "catalog_level": 4
  }
}


 

If I look in /etc/dnf/dnf.conf I got this

[main]
gpgcheck=1
installonly_limit=3
clean_requirements_on_remove=True
best=True
skip_if_unavailable=False

 

For now I can’t upgrade cenreon, it stay on 22.10.04 version.

And I have no access on all plugin.

 

Any idea.


4 replies

Userlevel 6
Badge +18

I @Marchal-l you have a limitation of 3 Centreon platform with the IT-100 license key. You can’t copy your license from a platform to another one.

Badge +6

Thanks, I finished by fully read all informations on centreon 100IT.

So I contact the sales services , to know if they can reset my attempt or something like that.

Thx

 

Badge +6

Is there anything to do to unlink my ancient token and register a new one ?

Can I erase the license saftly ?

Thanks.

Badge +6

Do you have any answers ?

Is it possible , or do I have to reinstall again a VM to register a new token ?

Thanks

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