Hi to all, I’m here today because I’m (dumb) stuck with my token management, I did some mistakes managing this.
I installed multiple Centreon instances in my test momentum (tried differents linux distros because of some bugs with exports or graphs), before to take care of the mention that i’m able to activate the token on only 3 instances, and obviously I destroyed the 2 others testing VMs without dissociate the token...
Btw, I still have the last testing VM, I can use the button to dissociate the token from my last testing instance, that visibly sounds good but after that i’m not able to associate the token on the brand new VM.
Centreon accepts the token but tells me “already activated with 3 other instances”, and asks me to choose a subscription.
I can certifiate that I only have 1 instance being and running and dissociated, I tried the tips mentionned in others threads :
-checked the API url, that’s ok and responds
-checked the license manager log ("message", "No subscription found.")
-tried the database update tips to delete the token
It seems that the cloud don’t care about the dissociate action ?
I also sent mail to sophie and no response, but maybe sophie needs subscription to support.
Is there a way to reuse my IT 100 token or am I definitly stucked ?
Thanks to you.