hello
when you ran the command in the ssh shell, did you use
"su - centreon-engine”
all the command executed by the engine are executed by this user account on the poller, (maybe a setup/permission issue, but I think the error message is different in that case)
also quick question, did you install a single instance of centreon, and use the poller function in the central, or did you install a separate poller? (to be sure you are executing the ping command from the correct machine)
to be sure you are running the correct command, be sure to clic on the service you want to test, and go in the detail pane on right, scroll at the bottom and you can see the exact command that you can copy from the web ui and paste in the ssh shell of the poller (remember to “su” before executing)
you could paste your result here to help debugging.
Hello,
I’m so sorry, it was just an IP misconfiguration.
Next time I will double check ;)