Hi, 

Thanks for your feedback.

Can you indicate : 

• which version you are using (central & Poller)
• if you already definied a command whitelist (/etc/centreon-engine-whitelist/my-whitelist.yml)

Thanks

Hi,

Central 25.03.0 (cloud)

Poller 24.04.11

“my-whitelist.yml” contains the following commands

Thanks.

Did you created/edited this whitelist file on Poller, or are there default values ? 

Can you provide (here or in private message) the /var/log/centreon-engine/centengine.log  including these checks errors ? 

I don't remember editing the whitelist file

Please find the log:

Thanks, we identified the issue and are working on a fix.

Hi, could you try this workaround 

edit my-whitelist.yml : 

whitelist:
  regex:
    - \/usr\/lib(64)?\/nagios\/plugins\/.*
    - \/usr\/lib(64)?\/nagios\/plugins\/.check_.*
    - {"check":"[^"]*"}
    - \$_HOSTCENTREONAGENTPLUGINS\$/centreon_linux_local\.pl.*
    - \$\_HOSTCENTREONAGENTPLUGINS\$/centreon_plugins\.exe.*
    - `/usr/bin/echo Host alive`
    - cmd\.exe\s+/C\s+echo\s+Centreon\s+Agent

Then restart engine

Let me know if this fix the issue

Hi,

It’s done:

i have the same issue:

Hello,

Can you try these regex instead:

\/usr\/lib(?:64){,1}\/nagios\/plugins

"C:\/Program Files\/Centreon\/Plugins\/centreon_plugins\.exe".+

^\{\s*"check":".*\}$

Regards

hello,

Same issue:

In logs, I see same regexps as before. Have you restarted centengine?

I have also forgotten two cases. So the final I hope:

\/usr\/lib(?:64){,1}\/nagios\/plugins\/.*

"C:\/Program Files\/Centreon\/Plugins\/centreon_plugins\.exe".+

^\{\s*"check":".*\}$

\/usr\/bin\/echo\s+Host\s+alive

cmd\.exe\s+\/C\s+echo\s+Centreon\s+Agent

the file my-whitelist.xml seems not to be taken into consideration

could you send me the yml file by email, for more analysis on our side ?

fmattes@centreon.com 

thanks

Hello, I have made some mistakes in my previous post, the version I had tried:

whitelist:
  regex:
    - /usr/lib(?:64){0,1}/nagios/plugins/.*
    - \"C:\/Program Files\/Centreon\/Plugins\/centreon_plugins.exe\"\s+.+
    - ^\{\s*"check":".*\}$
    - \/usr\/bin\/echo\s+Host\s+alive
    - cmd\.exe\s+\/C\s+echo\s+Centreon\s+Agent

Hi ​@CAR-CENTREON , did you try this new whitelist ? 

Is it ok on your side ? 

thanks

Hi,

This seems to be solved, however the commands are not found.

sudo -u centreon-engine cmd.exe /C echo Centreon Agent

sudo -u centreon-engine "C:/Program Files/Centreon/Plugins/centreon_plugins.exe" --plugin os::windows::local::plugin --mode pending-reboot --warning-status="%{RebootPending} =~ /true/i" --critical-status="" --timeout="30" 

Thanks.

Can you check the following ? 

1. Go to Configuration > Commands > Connectors.

2. Update the Centreon Monitoring Agent connector in the following way: in the Used by command field, type Centreon-Monitoring-Agent and then click Select all.

Then export configuration & restart Engine + Agent

Hi,

Connectors are not avalaible. We are on Centreon Cloud.

Hi,

Connectors are not avalaible. We are on Centreon Cloud.

 

 

Hi, should be OK now.

Could you export your Poller configuration and give it another try ?

Hi,

I have the same issue:

sudo -u centreon-engine "C:/Program Files/Centreon/Plugins/centreon_plugins.exe" --plugin os::windows::local::plugin --mode sessions --language="en" --timeout="30" --warning-sessions-created="" --critical-sessions-created="" --warning-sessions-disconnected="" --critical-sessions-disconnected="" --warning-sessions-reconnected="" --critical-sessions-reconnected="" --warning-sessions-active="" --critical-sessions-active="" --warning-sessions-disconnected-current="" --critical-sessions-disconnected-current="" --use-new-perfdata

sudo: C:/Program Files/Centreon/Plugins/centreon_plugins.exe: command not found
 

I send you a private message to plan a meet and have a look on your configuration

Hi, following our meet, Configuration > Poller > Agent configuration is not visible in Centreon Cloud (and should be), this is a known issue that will be fixed in the next days, with the platform upgrade to 25.07.

I also informed you that the documentation has been largely reworked, with more detailled steps and troubleshooting section. 

Hello,

We received the 25.07 update on our Cloud instance yesterday, and I still don't have the Configuration > Poller > Agent configuration menu. So I opened a support ticket to have it added.