Automatically-create-jira-ticket-from-centreon-alerts using open tickets

  • 3 April 2024
  • 3 replies
  • 68 views

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Hello everyone,

 

I have already implemented the “manual” way to send incident tickets with open ticket to Jira but I am also looking for the best method to implement the “automatic way” - does it work for any of you please ?

Thank you .


3 replies

Userlevel 4
Badge +12

Hi @nouhaila,

To create tickets automatically you may define a custom notification command that opens jira tickets. Another way would be to create a LUA stream connector.

There is nothing provided as is by Centreon yet but someone here has probably done it one way or the other?

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Hi @omercier ,

Thank you for the reply. I have already tried all these solutions, but nothing works. If you have documentation other than Centreon's, please help me out.

Userlevel 4
Badge +12

Sorry I don’t. That would be an idea to suggest here 😉

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