Linux open files monitoring failing with os-linux-ssh template

Please note 

 --ssh-password
            Define the password associated with the user name. Cannot be
            used with the sshcli backend. Warning: using a password is not
            recommended. Use --ssh-priv-key instead.

Also do you you have a space between username and password

[centreon-engine@CC-2304-Central ~]$ /usr/lib/centreon/plugins/centreon_linux_ssh.pl --plugin=os::linux::local::plugin --mode=open-files --hostname='localhost' --ssh-backend='libssh' --ssh-username='centreon' --ssh-password='centreon' --ssh-port='22'
OK: current open files: 202 | 'system.files.open.count'=202;;;0;

[centreon-engine@CC-2304-Central ~]$ /usr/lib/centreon/plugins/centreon_linux_ssh.pl --plugin=os::linux::local::plugin --mode=open-files --hostname='localhost' --ssh-backend='libssh' --ssh-username='centreon'--ssh-password='centreon' --ssh-port='22'
UNKNOWN: auth issue: Access denied for 'publickey'. Authentication that can continue: publickey,gssapi-keyex,gssapi-with-mic

Okay but what i mean is when you tried your manual SSH connection from the poller, which poller’s user you used

When Centreon execute plugins (like centreon_linux_ssh.pl), it does as centreon-engine s o to reproduce the exact condition of Centreon execution, you need to test your command as centreon-engine , even if you connect remotely to your host as another user 🙂

Like this

#On your Poller
su centreon-engine

ssh admin@x.x.x.x
#OR
/usr/lib/centreon/plugins/centreon_linux_ssh.pl --plugin=os::linux::local::plugin --mode=open-files --hostname='x.x.x.x' --ssh-backend='libssh' --ssh-username='admin' --ssh-password='******' --ssh-port='22'

Also, as said @ponchoh, don’t forget the space between your username and password parameter, it seems there is not in the command you gave us (and i got the same error as you when i remove this space)

Okay, and did you try the manual SSH connection too, as centreon-engine on your poller?

more questions:

1. when you do an ssh connection does it ask for username and password?
   1. if not we need to provide the keys to the script
2. can you run the command with “--verbose --debug”
3. owner and rights for “ll  /usr/lib/centreon/plugins/centreon_linux_ssh.pl”
   1. “-rwxrwxr-x 1 root root”
4. can you ssh into the host and run:
   1. “lsof -a -d ^mem -d ^cwd -d ^rtd -d ^txt -d ^DEL 2>&1”
      1. does it work?
   2. https://github.com/centreon/centreon-plugins/blob/develop/src/os/linux/local/mode/openfiles.pm#L94
5. do we need more questions? 😅😂😉

Possibly you are using some other user than cenrteon-engine? can you confirm you can do the ssh through your centreon-engine?

su - centreon-engine

ssh …..

or the cenrteon command

[UPDATE]

in this case is not enjoying your keys, have you confirmed login without username/password but with keys?

🤔