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Hi there,
I recently updated centreon from 23.02 to 23.04.
Now, all my graphs are stating that there is no data like so :
Can you please help me solving my issue ? =)
PS:
I do not think it has anything to do with it, but I had to run this command for centreonweb to work :
/usr/share/centreon/bin/console cache:clear
I do have centreon-broker-master properly configured (I checked other posts solutions)
Best answer by Laurent
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I noticed something weird in central-broker-master.log :
Any help would be greatly appreciated ! Wishing you happy holidays if so
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Figured out it was just punctual errors and the TCP connection is working.
RRD files are getting updated, other widgets are working as intended, for example :
Huh… It’s been 3 days of debugging and I can’t even get a clue of why it isn’t working. I’m starting to think I’ll have to start fresh and reinstall everything.
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I would greatly appreciate any clue of what could be happening since I’ve ran out of ideas !
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Hi
Can you check the //var/log/centreon-broker/central-rrd-master.log file?
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Hi
I think I do have enough space available :
The ‘metrics-old’ folder is just a copy I made while trying to debug
As for central-rrd-master.log, everything seems fine except that one error I found :
“””
[core] [info] main: termination request received by process 405433
[core] [info] processing acceptor 'central-rrd-master-input' finished
[core] [info] bbdo stream stopped with 134 events acknowledged
[core] [info] Poller '' with id 0 just disconnected
[tcp] [info] TCP stream destroyed. Still 0 configured on a thread pool of 3 threads
[tcp] [debug] Finishing to write data before closing the connection
[core] [info] feeder: queue files of client 'central-rrd-master-input-1' removed
[core] [info] multiplexing: '/var/lib/centreon-broker//central-rrd-master.queue.central-rrd-master-input-1' removed
[core] [info] feeder: thread of client 'central-rrd-master-input-1' will exit
[core] [info] Destroying muxer central-rrd-master-input-1: number of events in the queue: 0
[tcp] [debug] stop acceptor
[tcp] [error] Error while reading on socket: Operation aborted.
[tcp] [info] TCP acceptor interrupted: Operation aborted.
[core] [info] multiplexing: stopping engine
[core] [info] multiplexing: sending events to muxers for the last time 0 events to send
[core] [info] Destroying muxer central-rrd-master-output: number of events in the queue: 0
[core] [info] modules: closing '/usr/share/centreon/lib/centreon-broker/70-rrd.so'
[core] [info] protocols: unregistering protocol 'RRD'
[core] [info] modules: closing '/usr/share/centreon/lib/centreon-broker/60-tls.so'
[core] [info] protocols: unregistering protocol 'TLS'
[core] [info] modules: closing '/usr/share/centreon/lib/centreon-broker/50-tcp.so'
[core] [info] protocols: unregistering protocol 'TCP'
[core] [info] modules: closing '/usr/share/centreon/lib/centreon-broker/15-stats.so'
[core] [info] modules: closing '/usr/share/centreon/lib/centreon-broker/10-neb.so'
[core] [info] protocols: unregistering protocol 'BBDO'
[core] [info] protocols: unregistering protocol 'compression'
[core] [info] protocols: unregistering protocol 'file'
[core] [info] protocols: destruction (0 protocols still registered)
[core] [info] pool: the latency check encountered an error: Operation aborted.
[core] [info] main: process /usr/sbin/cbd pid:405433 end exit_code:0
[core] [info] log finished
“””
I tried reading rrd files and they seem to update according to the values I get in CentreonWeb.
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How do you check rrd file? If you move to “Monitoring > Performances > Graphs” can you see them?
Same problem on version 23.04.5, Graphs were working yesterday and now they aren’t. “There’s no data”
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I tried researching a bit about rrdtools, I learned that you can see the last value put into the file with
rrdtool last 667.rrdAnyway, no, I can’t see them anywhere, even when hovering over the graph Icon in ‘Regroupement par hôte’ unfortunately…
There it says “No data available for this period of time”
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Hi, are you on Debian?
Where are the owner and groups of /var/log/centreon/rrdtool.log file?
ls -lah /var/log/centreon/rrdtool.log
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Hello
-rw-r--r-- 1 centreon centreon 0 15 juin 10:24 /var/log/centreon/rrdtool.log
It’s the same as other log files... Should the owner be centreon-engine or centreon-broker ?
I don’t want to hijack the thread but I have the same permissions
-rw-r--r-- 1 centreon centreon 0 jul 7 22:26 /var/log/centreon/rrdtool.logAlso at work I have the same issue with centreon, both using Debian 11.
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I don’t want to hijack the thread but I have the same permissions
-rw-r--r-- 1 centreon centreon 0 jul 7 22:26 /var/log/centreon/rrdtool.logAlso at work I have the same issue with centreon, both using Debian 11.
No worries, please participate as we seem to have the same issue and configuration.
Then could it be a RRD package issue ?
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Ok can you change rights using:
chown www-data:www-data /var/log/centreon/centAcl.log
chown www-data:www-data /var/log/centreon/license-manager.log
chown www-data:www-data /var/log/centreon/login.log
chown www-data:www-data /var/log/centreon/rrdtool.log
chown www-data:www-data /var/log/centreon/sql-error.log
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That solved it after restarting centreon !
Woah how come the logs permission influence the behavior of the graphs ? Alone, I could never have guessed
Thank you so much
Yes the solution also worked for me in both my lab and at work.
Thank you
+11
Hi
Same issue and fix for Centreon 23.04.6
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