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Hello

 

I just recently installed Centreon, so I added some hosts and added a custom snmp template to them.

In Report>Dashboard on one of my hosts I have the following information: host status available, CPU service, RAM, Ping undetermined.

In the status of resources I find the graphics of this host which are well fed.

I therefore do not understand why it marks me that these services are indeterminate when they nevertheless work well.

I don't know if there are a few more things to configure.

Thank you for your answers,

Hi @clefevre, Please ask your problem in English. This will help all other non-french speaking users who have the same issue to benefit from the solutions that will be proposed. Thank you for your understanding

Hello @clefevre 

Could you check your TZ in php configuration and the TZ of your server ?

@Kriko 

And the TZ of php ?

You can find it using the command

grep -RIri "date.timezone" /etc/php*

 

@Kriko 

 

It’s happened for every services ?
For every period ?

@Kriko 

Yes it happened for all periods and all services

Hello @clefevre 

Can you show us the logs /var/log/centreon/dashboardBuilder.log and /var/log/centreon/eventReportBuilder.log ?

Hello @Kriko ,

 

Hello @itoussies,

I have seen on another post with the same subject you have say maybe the related tables are empty.
The results of the following SQL command:

i don’t know to solve the problem

The Centreon version: 21.10.5

Hello @clefevre,

 

Sorry for the late reply, I was on vacation. In your case, the related table would be centreon_storage.service.

SELECT * 
FROM centreon_storage.servicestateevents 
WHERE service_id in (
					SELECT service_service_id 
					FROM centreon.host_service_relation 
					WHERE host_host_id = (SELECT host_id FROM centreon.host WHERE host_name='Sharegate'));


 

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