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23.04 Everything works except Acknowledge

  • 2 June 2023
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Hello,

I have migrated my installation to a new server and after that upgraded to version 23.04. We are running on the new version now for 8 days and everything is working except creating an “Acknowledge” for a service. I see the item in the gorgoned.log (have enabed debug) but the item is not Acknowledged in the web version and also the database had not been updated.

What could i do to get to the root of this problem (debugging??) ?

The log item in de gorgoned log is:

centreon-gorgone/gorgoned.log:2023-06-02 16:13:53 - INFO - [legacycmd] Handling command 'EXTERNALCMD', Target: '9', Parameters: '[1685715232] ACKNOWLEDGE_SVC_PROBLEM;SBSHared_MSW02;GigaEthernet1/0/47;0;0;1;admin;'JoJoJobaFolie''
centreon-gorgone/gorgoned.log:2023-06-02 16:13:53 - DEBUG - [core] Message received - [ENGINECOMMAND] [7134940a6dec80b80ab5e7edc9b954dd3d2d1daab0ea58d38840a395b4376c93cfefd0d4b49922fbef7c32f864b020a9efdbfcb3e9424157a67fdabb65afb71b] [9] {"logging":0,"content":{"commands":["[1685715232] ACKNOWLEDGE_SVC_PROBLEM;SBSHared_MSW02;GigaEthernet1/0/47;0;0;1;admin;'JoJoJobaFolie'"],"command_file":"/var/lib/centreon-engine/rw/centengine.cmd"}}
 

 

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Best answer by jsinke 5 June 2023, 10:55

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Have found the problem. Gorgone communication at the central server was OK, but the comunication with the remote poller was not working. Sorry for my posts.

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