Hello,

 

please we are unable to acknowledge the alarms on Centreon 20.04.20. (it does not work, without any error)

here are the real time logs after acknowledgment :

tailf /var/log/centreon-gorgone/gorgoned.log | grep -i Acknowledged
2022-10-18 10:29:14 - INFO - legacycmd] Handling command 'EXTERNALCMD', Target: '32', Parameters: ''1666081753] ACKNOWLEDGE_SVC_PROBLEM;SGB1E100-A.DPD;RUBRIK-STORAGE;2;0;1;878473;Acknowledged by 878473'

Can you help please ?
thanks