Hello,
We are currently experiencing a problem connecting to the web interface.
When we log in as a local administrator or with an AD account, we get the following error: An error occurred during authentication.
We ran the query ‘update contact set default_page=NULL where contact_id=1;’ for the admin account.
Despite attempts to authenticate with the local admin account or our AD accounts, the problem persists.
Could you help us?
Translated with DeepL.com (free version)
Hi
login.log :
2025-09-01 08:14:59|21|0|0||local] 172.20.20.197] Authentication succeeded for 'admin'
2025-09-01 08:41:09|4|0|0||local] 172.20.30.102] Authentication succeeded for 'centreon-gorgone'
centreon-web.log :
Last line for this log :
/2025-09-01T15:11:37+0200] ]ERROR] ]Core\Security\Authentication\Application\UseCase\Login\Login:166]: An error occurred during authentication {"trace":"PDOException: SQLSTATETHY000]: General error: 1021 Disk got full writing '.(tem
porary)' (Errcode: 28 \"No space left on device\") in /usr/share/centreon/www/class/centreonDBStatement.class.php:143\nStack trace:\n#0 /usr/share/centreon/www/class/centreonDBStatement.class.php(143): PDOStatement->execute()\n#1 /u
sr/share/centreon/www/class/centreonAuth.class.php(388): CentreonDBStatement->execute()\n#2 /usr/share/centreon/www/class/centreonAuth.class.php(163): CentreonAuth->checkUser()\n#3 /usr/share/centreon/src/Security/Domain/Authenticat
ion/Model/LocalProvider.php(99): CentreonAuth->__construct()\n#4 /usr/share/centreon/src/Core/Security/Authentication/Infrastructure/Provider/Local.php(71): Security\\Domain\\Authentication\\Model\\LocalProvider->authenticateOrFail(
)\n#5 /usr/share/centreon/src/Core/Security/Authentication/Application/UseCase/Login/Login.php(97): Core\\Security\\Authentication\\Infrastructure\\Provider\\Local->authenticateOrFail()\n#6 /usr/share/centreon/src/Core/Security/Auth
entication/Infrastructure/Api/Login/Local/LoginController.php(71): Core\\Security\\Authentication\\Application\\UseCase\\Login\\Login->__invoke()\n#7 /usr/share/centreon/vendor/symfony/http-kernel/HttpKernel.php(181): Core\\Security
\\Authentication\\Infrastructure\\Api\\Login\\Local\\LoginController->__invoke()\n#8 /usr/share/centreon/vendor/symfony/http-kernel/HttpKernel.php(76): Symfony\\Component\\HttpKernel\\HttpKernel->handleRaw()\n#9 /usr/share/centreon/
vendor/symfony/http-kernel/Kernel.php(197): Symfony\\Component\\HttpKernel\\HttpKernel->handle()\n#10 /usr/share/centreon/api/index.php(47): Symfony\\Component\\HttpKernel\\Kernel->handle()\n#11 {main}"}
I don’t have /var/log/php-fpm/centreon-error.log.
Thanks for your help
Ok this issue is due to disk partition for /var/lib/mysql is full.
You need to add more disk space
My disk for my database was full. Thanks
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