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Hello,

We’ve encountered a recurring issue when querying service macros via the Rest API (v1) (getmacro action). Some macro names are returned truncated or corrupted, it’s random.
I can recreate macro, and it’s working but not for longtime.

For example, instead of returning:

{ "macro name": "TICKET_ID", "macro value": "12345678" } 

We sometimes receive:

   {
      "macro name": "ITICAL",
      "macro value": "350",
      "is_password": "",
      "description": "OPTIONNEL - Seuil mémoire en MB",
      "source": "App-SS-Process-Memory\nTI"
    },
    {
      "macro name": "KET_ID",
      "macro value": "",
      "is_password": "",
      "description": "",
      "source": "generic-active-service-custom\nSE"
    },

 

I have many MACRO on sercice, and i have this problem on differents servicses.

 

 

The call is :

{
"action": "getmacro",
"object": "service",
"values": "HOSTNAME;SERVICENAME"
}

 

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