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Hello,

I’ve followed the upgrade guide from 19.10 to 22.10, but since then, the poller is crashing. I have checked database access and it’s all fine. And here what i got in central-broker-master log :

s2023-01-17T14:29:50.625+01:00] 0core] rinfo] Starting the TCP thread pool of 3 threads
r2023-01-17T14:29:50.626+01:00] 0core] rinfo] protocols: registering protocol ('file' (layers 1-3)
r2023-01-17T14:29:50.626+01:00] 0core] rinfo] protocols: registering protocol ('compression' (layers 6-6)
r2023-01-17T14:29:50.626+01:00] 0core] rinfo] protocols: registering protocol ('BBDO' (layers 7-7)
r2023-01-17T14:29:50.626+01:00] 0core] rinfo] modules: attempt to load module '/usr/share/centreon/lib/centreon-broker/50-tcp.so'
r2023-01-17T14:29:50.629+01:00] 0core] rinfo] modules: attempt to load module '/usr/share/centreon/lib/centreon-broker/10-neb.so'
r2023-01-17T14:29:50.631+01:00] 0core] rinfo] NEB: module for Centreon Broker 22.10.0
r2023-01-17T14:29:50.631+01:00] 0core] rinfo] modules: attempt to load module '/usr/share/centreon/lib/centreon-broker/60-tls.so'
r2023-01-17T14:29:50.636+01:00] 0core] rinfo] protocols: registering protocol ('TLS' (layers 5-5)
r2023-01-17T14:29:50.636+01:00] 0core] rinfo] protocols: registering protocol ('TCP' (layers 1-4)
r2023-01-17T14:29:50.636+01:00] 0core] rinfo] modules: attempt to load module '/usr/share/centreon/lib/centreon-broker/20-unified_sql.so'
r2023-01-17T14:29:50.643+01:00] 0core] rinfo] modules: attempt to load '/usr/share/centreon/lib/centreon-broker/10-neb.so' which is already loaded
r2023-01-17T14:29:50.643+01:00] 0core] rinfo] protocols: registering protocol ('unified_sql' (layers 1-7)
r2023-01-17T14:29:50.643+01:00] 0core] rinfo] modules: attempt to load module '/usr/share/centreon/lib/centreon-broker/15-stats.so'
r2023-01-17T14:29:50.645+01:00] 0bbdo] ddebug] file: read 0 bytes from '/var/lib/centreon-broker//central-broker-master.memory.central-broker-master-input'
r2023-01-17T14:29:50.645+01:00] 0bbdo] dinfo] file: end of file '/var/lib/centreon-broker//central-broker-master.memory.central-broker-master-input' reached, erasing it
r2023-01-17T14:29:50.646+01:00] 0bbdo] ddebug] file: read 0 bytes from '/var/lib/centreon-broker//central-broker-master.queue.central-broker-master-input'
r2023-01-17T14:29:50.646+01:00] 0bbdo] dinfo] file: end of file '/var/lib/centreon-broker//central-broker-master.queue.central-broker-master-input' reached, erasing it
r2023-01-17T14:29:50.646+01:00] 0core] rinfo] multiplexing: 'central-broker-master-input' starts with 0 in queue and the queue file is disable
r2023-01-17T14:29:50.646+01:00] 0bbdo] ddebug] BBDO: new acceptor central-broker-master-input
r2023-01-17T14:29:50.646+01:00] 0core] rinfo] Destroying muxer central-broker-master-input: number of events in the queue: 0
r2023-01-17T14:29:50.647+01:00] 0bbdo] ddebug] file: read 8192 bytes from '/var/lib/centreon-broker//central-broker-master.memory.centreon-broker-master-rrd'
r2023-01-17T14:29:50.647+01:00] 0bbdo] derror] BBDO: cannot extract timestamp value: 7 bytes left in packet
r2023-01-17T14:29:50.647+01:00] 0core] rerror] Error during cbd exit: BBDO: cannot extract timestamp value: 7 bytes left in packet
r2023-01-17T14:29:50.747+01:00] 0core] rinfo] log finished

I have tried to restart services many times, without success. I don’t understand what can cause the timestamp error, but it is the only error i see in the logs.

Could you please help ?

Thank you

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