Question

can't change password

  • 5 December 2022
  • 8 replies
  • 292 views
K
Userlevel 1
Badge +4

Hello,

I need your help, the password of my centreon has expired, so I have to change it but when I try to change it I get an error "Width must be an integer"

 

 

centreon 22.04 

8 replies

ponchoh
Userlevel 3
Badge +10

👋

 

@Kélian you can begin with this

 

or

 

Regarding the error, does the new password match your “password security policy” ?

🤞

Laurent
Userlevel 5
Badge +14

Hi @Kélian did you have error in /var/log/php-fpm/centreon-error.log when you try to change password?

K
Userlevel 1
Badge +4

Hello @Laurent,

i just have one error for today

i’ve check if there is other log file but no

K
Userlevel 1
Badge +4

👋

 

@Kélian you can begin with this

 

or

 

Regarding the error, does the new password match your “password security policy” ?

🤞

Hello @ponchoh,

I’ve already check this, i have found with this topic how i can modify the database to regain access, and i have update manually the timestamp of the expiration of the password.

For the password security policy it’s a generated password like the oldest.

 

T
Badge +2

I have the same problem. Where you able to solve this?

K
Userlevel 1
Badge +4

I have the same problem. Where you able to solve this?

Hello Thomas,

 

i have updated the timestamp of the password un the database

J
Userlevel 2
Badge +3

Hi, we are able to reproduce the bug and have certainly found the root cause of this issue. We’ll start to develop a patch for this soon.

G
Badge

Hi, 

Could you please describe how to get rid of this issue? 

Thank you and regards,
Luis Miguel.

 

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