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Cannot refresh configuration

  • 18 July 2022
  • 2 replies
  • 783 views
S
Badge +1

Hi,

 

We have a Centreon 20.04.3 working like a charm for several months and years.

But, since about 10 days, we can no more update and apply changes in monitoring.

More precisely, when :

  • creating a new service for an existing host, and exporting to all servers, conf is OK but monitoring is not refreshed/applied,
  • modifying an existing service, with just a change (IP, ...), and exporting : same thing. Conf OK but monitoring is not updated.

Of course, central, sat, etc… have been rebooted… No changes.

We are not able to know what action we have done, which could create our problem. We have deleted 10 or 15 days from now, one host, but not attached services. So we have now services we cannot update/view because of lack of their host. But not sure that is connected to our problem.

We do not know where to investigate… Any idea ?

 

PS : Our Centreon is clustered : one Mysql server, one central, and 6 sat.

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Best answer by itoussies 19 July 2022, 15:12

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2 replies

itoussies
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Userlevel 3
Badge +9

Hello @sdonnet,

 

Are the configuration up to date on the pollers ? You can check if a pollers is receiving the configuration or not in his Centreon Gorgone logs (/var/log/centreon-gorgone/gorgoned.log). You should see the following messages after exporting the poller configuration:

2022-07-19 15:06:17 - INFO - [action] Copy processing - Received chunk for '/etc/centreon-engine//'
2022-07-19 15:06:17 - INFO - [action] Copy processing - Copy to '/etc/centreon-engine//' finished successfully
2022-07-19 15:06:17 - INFO - [action] Copy processing - Received chunk for '/etc/centreon-broker/'
2022-07-19 15:06:17 - INFO - [action] Copy processing - Copy to '/etc/centreon-broker/' finished successfully

Alternatively, you could check the date of the cfg and json files in /etc/centreon-engine and /etc/centreon-broker. If they are not, try restarting the gorgoned service on the pollers then on the central server.

 

 

Regards.

S
Badge +1

Great,

it works. We have restarted all gorgoned on all sat.

Thanks a lot !

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