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Hello,

 

I am trying to set up Centreon 24.04 on Debian 12. When I access the Centreon GUI, I encounter a loading issue. Checking the Apache2 logs reveals the following error:

 

eproxy_fcgi:error] ]pid 29198] ]client 192.168.1.33:61829] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught RuntimeException: Unable to create the "cache" directory (/var/cache/centreon/symfony). in /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php:598 Stack trace: #0 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(505): Symfony\Component\HttpKernel\Kernel->buildContainer() #1 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(763): Symfony\Component\HttpKernel\Kernel->initializeContainer() #2 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(185): Symfony\Component\HttpKernel\Kernel->preBoot() #3 /usr/share/centreon/api/index.php(47): Symfony\Component\HttpKernel\Kernel->handle() #4 {main} thrown in /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php on line 598', referer: http://192.168.1.2/centreon/

Steps to Reproduce:

  1. Install Centreon 24.04 on Debian 12.
  2. Access the Centreon GUI via a web browser.
  3. Observe the loading issue and check the Apache2 logs.

Additional Information:

  • OS: Debian 12
  • Centreon Version: 24.04
  • Apache Version: 2.4.59
  • PHP Version: 8.1.28 
  • mariadb Version : 15.1 Distrib 10.11.6-MariaDB

Troubleshooting Steps Taken:

  • Verified that the /var/cache/centreon/symfony directory not exists.

 

 

Thank you 

Resolve it by using this command : 

sudo mkdir -p /var/cache/centreon/symfony && sudo chown www-data:www-data /var/cache/centreon/symfony

I had exactly the same thing on Debian 12, it's not normal that it’s not managed during installation!

More precisely, you must give the rights following

chmod 755 to the "centreon" folder in /var/cache/,

then after installing the centreon packets you must modify this folder again to put centreon as owner on this folder

chown centreon:centreon centreon

Hi we are solving this packaging issue.

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