Your poller don’t seem to be started in the first place, even if the configuration is properly exported.

Can you check this FAQ regarding poller issues ? My poller is down | Community

Hi, thanks for your reply! I just followed the entire page you mentioned, every service is running as expected. Here is the status of the last two commands, everything looks fine to me:

root@centreon-2025:~# tail /var/log/centreon-broker/central-broker-master.log
[2025-09-18T14:01:44.574+02:00] [core] [info] multiplexing: 'central-broker-master-unified-sql' starts with 0 in queue and the queue file is disable
[2025-09-18T14:01:44.575+02:00] [core] [info] multiplexing: 'centreon-broker-master-rrd' starts with 0 in queue and the queue file is disable
[2025-09-18T14:01:44.576+02:00] [core] [info] multiplexing: engine started
[2025-09-18T14:01:44.578+02:00] [core] [info] Poller 'Central' with id 1 connected
[2025-09-18T14:01:47.512+02:00] [core] [info] Available connections cleaning: Operation canceled
[2025-09-18T14:01:47.513+02:00] [core] [info] Poller '' with id 0 connected
[2025-09-18T14:01:47.513+02:00] [core] [info] New incoming connection 'central-broker-master-input-2'
[2025-09-18T14:01:47.514+02:00] [core] [info] multiplexing: 'central-broker-master-input-2' starts with 0 in queue and the queue file is disable
[2025-09-18T14:02:06.881+02:00] [core] [info] main: configuration update requested
[2025-09-18T14:02:06.882+02:00] [core] [info] multiplexing: engine started

and :

root@centreon-2025:~# grep -i cbmod.so /var/log/centreon-engine/centengine.log
[1758180863] [25376] Event broker module '/usr/lib64/nagios/cbmod.so' initialized successfully
[2025-09-18T09:34:23.385+02:00] [events] [info] [25376] Event broker module '/usr/lib64/nagios/cbmod.so' initialized successfully
[1758180866] [25376] Event broker module '/usr/lib64/nagios/cbmod.so' deinitialized successfully
[2025-09-18T09:34:26.282+02:00] [events] [info] [25376] Event broker module '/usr/lib64/nagios/cbmod.so' deinitialized successfully
[1758180870] [25470] Event broker module '/usr/lib64/nagios/cbmod.so' initialized successfully
[2025-09-18T09:34:30.391+02:00] [events] [info] [25470] Event broker module '/usr/lib64/nagios/cbmod.so' initialized successfully

Hi ​@tch 

Can you try to export in Restart mode and then check the uptime of the centengine service?

systemctl status centengine

If the uptime doesn’t match the export timing, it means there is something wrong with Gorgone 

You can try to restart it with this command

systemctl restart gorgoned

And retry an export

Then check the gorgone logs
/var/log/centreon-gorgone/gorgoned.log

Hope it helps