Pollers not updating Centreon version 21.10.7

Question

I would like to seek help regarding our pollers is not updating since yesterday. we tried to restart every services still problem persist.can anyone can help us?

jawuwot · Answer

found this error from our/var/log/centreon-broker/central-broker-master.log/var/log/centreon-broker/central-broker-master.log[2023-10-12T13:55:23.974+02:00] [sql] [error] mysql_connection: could not store comment: Incorrect string value: '\xF0\x9F\x8C\x8D w...' for column `centreon_storage`.`comments`.`data` at row 1[2023-10-12T13:55:23.986+02:00] [sql] [error] conflict_manager: error in the main loop: could not store comment: Incorrect string value: '\xF0\x9F\x8C\x8D w...' for column `centreon_storage`.`comments`.`data` at row 1[2023-10-12T13:55:26.139+02:00] [sql] [error] mysql_connection: could not store comment: Incorrect string value: '\xF0\x9F\x8C\x8D w...' for column `centreon_storage`.`comments`.`data` at row 1[2023-10-12T13:55:26.139+02:00] [sql] [error] conflict_manager: error in the main loop: could not store comment: Incorrect string value: '\xF0\x9F\x8C\x8D w...' for column `centreon_storage`.`comments`.`data` at row 1

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