hello ​@centreon_s 
Thanks for reaching to us !

Could you share the anonymized version of the file centreon_vmware.pm and the logs when you execute the daemon with the old file ?

Can you also share the version you updated from for the centreon application and the plugins ?

Regards,

Hello ​@centreon_s, I came to the forum for a similar issue which I think is related to yours. Maybe we can help each other.

I’m also on the latest Centreon version and I realised that my centreon_vmware.pm config got deleted since one of the latest updates (don’t know which one exactly).

It seems that now the config must be managed from the Centreon UI according to the documentation:

https://docs.centreon.com/pp/integrations/plugin-packs/getting-started/how-to-guides/additional-connector-configuration/

The problem is I cannot find the menu “Additional configuration” anywhere in my install.

Can anybody help? 

Hi  ​@pressor, 

Indeed, since 24.10.0, you must declare all vCenter/ESX configurations using the Configuration > Additional connector configurations page before deploying the configuration of the corresponding poller. 

which version are you using ? You should check the dedicated ACL Menu for Additional configuration : Configuration > Connectors > Additional Configurations (or Additional Connector Configuration, depending on your version) 

Tell me if it helps.

Hello ​@fmattes , thanks for your reply. As you can see I have no “Connector” menu under “Configuration” ?

Hello, 

Did you check the ACL Menu in Administration > ACL > Menu ?

Is Connector enabled for your profile ? 

Are you in Centreon onPrem or Cloud ? 

Hello ​@fmattes I created an ACL for the group ALL with all the checkmarks for every existing menu and I added all the profiles to the group. I still have no access to the menu.

The menu doesn’t even show up in the ACL Menu list.

It’s centreon onPrem that I installed using the OVF (Alma Linux).

​@fmattes can you send me a screenshot of your web interface?

%centreon_vmware_config = (
        vsphere_server => {
                        'pdc' => {'url' => 'https://vcenter01-pdc/sdk',
                                     'username' => 'centreon@vsphere.local',
                                     'password' => 'password'},
                        'drc' => {'url' => 'https://vcenter02-drc/sdk',
                                     'username' => 'centreon@vsphere.local',
                                     'password' => 'password'},
                        'hci' => {'url' => 'https://vcenter03-hci/sdk',
                                     'username' => 'centreon@vsphere.local',
                                     'password' => 'password'}
                        },
	port => 5700
);

1;

My logs from the VMware Centeron daemon are currently empty. The last log is from 2025-03-28

$ systemctl status centreon_vmware.service 
● centreon_vmware.service - Centreon VMWare
     Loaded: loaded (/lib/systemd/system/centreon_vmware.service; enabled; preset: enabled)
     Active: active (running) since Mon 2025-07-14 11:11:20 CEST; 1 day 3h ago
   Main PID: 4114413 (perl)
      Tasks: 28 (limit: 7009)
     Memory: 168.7M
        CPU: 35min 51.172s
     CGroup: /system.slice/centreon_vmware.service
             ├─4114413 /usr/bin/perl /usr/bin/centreon_vmware.pl --logfile=/var/log/centreon_vmware.log --severity=error
             ├─4114422 /usr/bin/perl /usr/bin/centreon_vmware.pl --logfile=/var/log/centreon_vmware.log --severity=error
             ├─4114429 /usr/bin/perl /usr/bin/centreon_vmware.pl --logfile=/var/log/centreon_vmware.log --severity=error
             └─4114436 /usr/bin/perl /usr/bin/centreon_vmware.pl --logfile=/var/log/centreon_vmware.log --severity=error

$ sudo tail -f  /var/log/centreon/centreon_vmware.log.1 -n 200

.2025-03-28 04:29:33]  error] 'pdc' SOAP request error - possibly a protocol issue: Status read failed: Connection reset by peer at /usr/share/perl5/Net/HTTP/Methods.pm line 288.
e2025-03-28 04:45:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 04:46:03]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 04:46:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:00:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:01:03]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:01:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:15:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:16:03]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:16:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:30:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:31:03]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:31:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:45:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:45:31]  error] 'drc' SOAP request error - possibly a protocol issue: Status read failed: Connection reset by peer at /usr/share/perl5/Net/HTTP/Methods.pm line 288.
e2025-03-28 05:46:03]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 05:46:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:00:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:00:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:01:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:02:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:15:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:16:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:17:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:30:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:30:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:31:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:32:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:45:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:45:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:46:13]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 06:47:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:00:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:01:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:02:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:15:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:15:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:16:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:17:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:31:01]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:31:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:32:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:46:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:47:01]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 07:47:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:01:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:02:01]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:02:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:16:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:17:01]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:17:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:31:43]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:32:01]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:32:02]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:38:58]  error] The given configuration file /var/lib/centreon/vault/vault.json does not exist. Passwords won't be retrieved from Centreonvault. Ignore this if you don't use Centreonvault.
 2025-03-28 08:39:25]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:39:25]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:39:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:39:32]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:54:25]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:54:25]  error] 'hci' SOAP request error - possibly a protocol issue: Status read failed: Connection reset by peer at /usr/share/perl5/Net/HTTP/Methods.pm line 288.
e2025-03-28 08:54:31]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 08:54:33]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 09:09:34]  error] 'hci' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 09:09:40]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 09:09:40]  error] 'drc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.
e2025-03-28 09:09:41]  error] 'pdc' SOAP request error - possibly a protocol issue: Server closed connection without sending any data back at /usr/share/perl5/Net/HTTP/Methods.pm line 397.

I don't have a connector defined in the GUI (configuration->connectors->additional configurations). I'm using vcenter8

Hi,

Yes, during the update, the pm file is replaced with json. But I restore it again, i.e., I delete the json file and use the .pm file. I restart the daemon and everything is fine.

Configuration->Connectors->Additional Configuration 

​@centreon_s Which is the page id?

192.xx/centreon/main.php?p=60901

For example this is the Pollers configuration page.

Hello, latest news:

• I reset the password on the vSphere appliance
• I checked the .json file which has been correctly migrated
• I restarted the centreon_vmware.service

Now the services are working okay. It was something about the password which seems to expire after x days or months.

I still cannot find the new Configuration → Connector menu on my install, but I guess I don’t need it for the time being.

I have one last issue with the proc-gorgone and the proc-centreontrapd services which are reported to be down. This has something to do with vmware it seems. I’m currently troubleshooting the issue.

Hello ​@centreon_s 

I see in the .pm file the url is 'https://vcenter02-drc.xxx/sdk' and 'https://vcenter02-drc/sdk' in the json. I suppose it’s the same url but anonymized differently ?

could you update the systemd config to enable debug ?

On alma/redhat it the file /etc/sysconfig/centreon_vmware

on debian it the file /etc/default/centreon_vmware

In this file there should be a part `--severity=error` replace it with `--severity=debug`

Then restart centreon_vmware daemon.

You should have more log of what the daemon is doing.

Hello ​@pressor 

Can you enable debug for gorgoned and check if you can send maintenance and new configuration to your poller ?

To enable debug change the file 

On alma/redhat it the file /etc/sysconfig/gorgoned

on debian it the file /etc/default/gorgoned

replace  `--severity=error` with `--severity=debug`
Then restart the service

can you share the systemctl status gorgoned output, the logs and the files /etc/centreon-gorgone/config.d/* in a new thread so we can keep things organized  ?

​@evanadam I restarted the server and the gorgone services went up without any change on my side.

Thanks a lot for your support.