remote server hosts are showing up as unreachable on central.

  • 11 September 2023
  • 0 replies



I have a central server and a remote server. On the central server I can see the pollers are running but the hosts from the remote server all show ‘unreachable’. On the remote server I can see that the hosts are all ‘up’ and reporting correctly.

On the remote server under platform status > broker statistics on the remote server I can see
forward-to-master is stuck on ‘connecting’

On the central server I can see it is ‘listening’

On the central server I can see both pollers are running:

What should I be checking to diagnose the l​ack of communication between the two?

I do not see any errors on the remote servers gorgoned.log

on the central servers gorgoned.log I see the following:
ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - cannot decode json response: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "<!DOCTYPE HTML PUBLI...") at /usr/share/perl5/vendor_perl/gorgone/class/tpapi/ line 45.

Thankyou, I’m very new to Centreon so apologies if I’ve missed something.​​​​​​

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