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Resources Status page is empty after upgrade from 21.10 to 22.10

  • December 13, 2022
  • 8 replies
  • 965 views
G
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Hello,

i’m facing th ressource status page empty too.

I followed this thread to help me debug the issue :

I tryed running this and check the central-broker-master configuration but nothing strange inside.

# sudo -u apache /usr/bin/php /usr/share/centreon/bin/console c:c

But page  still not contains any host/services.

I checked the table centreon_storage.ressources and it’s still empty after a while :

 select count(*) from resource
+----------+
| count(*) |
+----------+
|        0 |
+----------+
1 row in set (0.000 sec)

Can someone help me out of this ?

Architecture is : 1 central, 4 pollers.

 

Best answer by GCHARDIN

Some data appears,

i export conf to pollers and restart services.

8 replies

Adrien Morais-Mestre
Centreonian
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Hi @GCHARDIN ,

Several conditions need to be matched so that resources table gets filled.

  • Could please check that in the broker configuration the protocol used for BBDO is 3.0.0
  • Could please check also that you have the output “Unified SQL” configure for the central-broker-master broker configuration file

IMPORTANT

I can read in your message that you have 4 pollers configured. Those need to match the central configuration regarding BBDO version.

Regards

Adrien

G
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  • GCHARDIN
  • Author
  • Steward **
  • 8 replies
  • December 13, 2022

Hello @Adrien Morais-Mestre ,

Yes, BBDO version is 3.0.0 and there is an “Unified SQL” output configured.

 

I checked the pollers BBDO version right now and it’s set to 3.0.0 too.

Adrien Morais-Mestre
Centreonian
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Okay nice, just to ensure that everything is correctly processed by broker could you please restart cbd process on the central and all pollers

Thanks

G
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  • GCHARDIN
  • Author
  • Steward **
  • 8 replies
  • December 13, 2022

Central server has been rebooted several times and I restart cbd service right now.

On 3 pollers :
 

systemctl status cbd.service
Unit cbd.service could not be found.

But gorgoned is running

 

On 1 poller :

cbd service is running and gorgoned is running.

Adrien Morais-Mestre
Centreonian
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Okay

You have upgraded to the 22.10.0 ? Could you try to upgrade to the latest centreon-web version (it contains some hotfixes for Resource Status).

Also, could check those log files to see if there is any error

  • /var/log/centreon-engine/centengine.log
  • /var/log/centreon-broker/central-broker-master.log
  • /var/log/php-fpm/centreon-error.log

Regards

G
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  • GCHARDIN
  • Author
  • Steward **
  • 8 replies
  • December 13, 2022

/var/log/centreon-engine/centengine.log  ==> no error, contains valid recents data

 

/var/log/centreon-broker/central-broker-master.log

[2022-12-13T16:06:44.161+01:00] [core] [error] acceptor: endpoint 'central-broker-master-input' could not accept client: BBDO: peer is using protocol version 2.0.0 whereas we're using protocol version 3.0.0
[2022-12-13T16:06:44.161+01:00] [tcp] [error] Error while reading on socket: Operation aborted.
[2022-12-13T16:06:44.216+01:00] [core] [info] Available connections cleaning: Operation aborted.
[2022-12-13T16:06:44.221+01:00] [core] [info] Available connections cleaning: Operation aborted.

It seems to be the culprit...

/var/log/php-fpm/centreon-error.log  ==> some php warnings, but nothing to worry i think

G
Forum|alt.badge.img+6
  • GCHARDIN
  • Author
  • Steward **
  • 8 replies
  • Answer
  • December 13, 2022

Some data appears,

i export conf to pollers and restart services.

Adrien Morais-Mestre
Centreonian
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Yes that would have been my next question did you export the configuration to get the new outputs.

Glad to hear that its doing well now


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