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Unable to Login to Centreon Platform

  • 15 July 2024
  • 8 replies
  • 58 views

I started by centreon environment after some gap. so when i was logining , it was getting error like 503 error. in the logs of “/var/log/centreon-gorgone/gorgoned.log”

024-07-15 03:14:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:15:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:16:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:17:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:18:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:19:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:20:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:21:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']
2024-07-15 03:22:10 - ERROR - Rautodiscovery] -class- host discovery - cannot get platform versions - Login error rcode: '503'] 3message: 'Service Unavailable']

 

8 replies

Laurent
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Userlevel 6
Badge +20

Hi @sukanyadevi which version of Centreon do you use?

If you don’t use Auto Discovery feature, you can diable associated gorgome module from: /etc/centreon-gorgone/config.d/41-autodiscovery.yaml

Then restart gorgoned process:

systemctl stop gorgoned

 

S
Badge +2

Hi @Laurent , I am using the 22.10 version of centreon and to disable the Auto Discovery feature, i was unable to acces that directory.

cd /etc/centreon-gorgone/
bash: cd: /etc/centreon-gorgone/: No such file or directory

 

Laurent
Rank
Userlevel 6
Badge +20

Can you execute:

ls /etc/centreon*

 

S
Badge +2

Sorry i was executing this “cd /etc/centreon-gorgone/”. in another server. Now i could able to acces that directory

S
Badge +2

But i am still unable to access my centreon environment

Laurent
Rank
Userlevel 6
Badge +20

Can you check if one of your disks is not full:

df -h

 

S
Badge +2

My problem got solved by running this command “systemctl start php-fpm”

Thanks @Laurent  for your quick responses.

 

Laurent
Rank
Userlevel 6
Badge +20

don’t forget to enable it if not:

systemctl enable php-fpm

 

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