UNKNOWN: No entry found (maybe you should reload cache file)

  • 6 February 2024
  • 0 replies


Hello Centreon Slack!
I'm on version 22.10.

On the Centreon Web interface I have several services in this status. They were configured using cisco_standard template from the plugin packs and are monitoring Traffic Global with a filter for each specific interface.

This were created using the discovery feature and started having this issue a short time after the plugin pack license expired but there are other services created in a similiar way still working.

I have already cleared the cache files from /var/lib/centreon/centplugins and permissions in that folder set to centreon and centengine. It is also not a storage issue in the server and executing the command through terminal returns the exact same output


Thanks in advance

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