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I am experiencing an error after upgrading Centreon from version 24.04 to version 25.10 OS (Debian 12).Could you please assist me? An Error Occurred: Internal Server ErrorOops! An Error OccurredThe server returned a "500 Internal Server Error".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

Hello All.I just upgraded the server to 24.10.18 from 24.10.13. No error at all.After that I was no longer able to log on the console either with my LDAP account or the local admin : I always get a authentication failed error.I restarted the server, same issue.In the login.log file there was a message : Authentication failed for 'admin' : invalid credentialsAfter a few trials I got : [INFO] User is blocked: maximum number of authentication attempts was reached {"contact_alias":"admin"}I checked the password in the mariadb databse and found i was not correct compared to the hash version. Ok I changed it using that post : Then the connexion asked me to change the password and now I can log in using the admin password. Ouf !!But the ldap connexion is still failing. In the centreon-web log file I read that :[2026-01-30T09:50:20+0100] [ERROR] An error occurred during authentication {"custom":{"trace":"TypeError: ldap_get_entries(): Argument #2 ($result) must be of type LDAP\\Result, bool gi

Hello,Before updating to 25.10.5, OpenTickets was working correctly.Since the update, I now get the following error message: "cannot find provider".  In my rule, the connection test is OK.In the widget, I can also select the rule without any issue.Do you have any idea what could be causing this problem?I already tried to downgrade and re-upgrade the module: UPDATE modules_informations SET mod_release = '25.10.0' WHERE name = 'centreon-open-tickets'; Then I re-updated it using the orange update button, but the issue is still there.

Bonjour,Nous avons actuellement une sonde du genre /usr/lib/centreon/plugins/centreon_protocol_http.pl --plugin=apps::protocols::http::plugin --mode=expected-content --hostname=hostname --proto='https' --port='443' --urlpath='/api/' --expected-string='"status":"pass"' --ssl-opt="SSL_verify_mode => SSL_VERIFY_NONE"OK: HTTP test(s) | 'size'=29B;;;0; 'time'=0.538s;;;0; /usr/lib/centreon/plugins/centreon_protocol_http.pl \  --plugin=apps::protocols::http::plugin \  --mode=json-content \  --hostname=url \  --proto='https' --port='443' \  --urlpath='/api' \  --header='Accept: application/json' \  --lookup='$.status' \  --threshold-value='values' \  --warning-string='' \  --critical-string='^(?!pass$)' \  --ssl-opt='SSL_verify_mode => SSL_VERIFY_NONE'OK: 1 element(s) found | 'count'=1;;;0; 'time'=0.599s;;;0;curl -s  https://url<?xml version="1.0" encoding="UTF-8"?><root><status>pass</status><version>0.10</version></root>  Nous aimerions utiliser

BonjourDepuis ma migration de 24.04 vers 25.10, il me semble que j’ai perdu ma licence IT-100.Je ne peux ni saisir, ni modifier d’hôtes…Je ne peux pas ajouter de licence dans Administration >  Extensions > Gestionnaireje ne vois que les widgets et aucune possibilité d’ajouter un token.Pouvez-vous m’aider, svp ?Merci d’avance 

Hello,We’re facing an issue on our side with Centreon.When a host stops responding or is powered off, we receive all alerts for every service in DOWN or UNKNOWN state, which amounts to around thirty emails per host.I would like to ensure that if a server no longer responds to ping, only that alert is sent to the team responsible for that host, and not the 30 other emails related to services that are no longer responding.Is there an easy mechanism to implement so that we no longer receive all service alerts when the host is not responding, and only get the notification that the host is unreachable?I have seen the “parent-child” dependency mechanism, but it has to be configured host by host, and I would like to implement this for several hundred servers.Thank you,Laurent

A new update for Centreon collect 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-collect-24.10.15

A new update for Centreon mbi 24.04 is available. Click the version button in Product Updates to access detailed release notes:centreon-mbi-24.04.12

A new update for Centreon monitoring agent 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-monitoring-agent-24.10.13

A new update for Centreon gorgone 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-gorgone-24.10.10

A new update for Centreon anomaly detection 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-anomaly-detection-24.10.7

A new update for Centreon autodiscovery 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-autodiscovery-24.10.10

A new update for Centreon bam 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-bam-24.10.11

A new update for Centreon it edition extensions 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-it-edition-extensions-24.10.10

A new update for Centreon license manager 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-license-manager-24.10.6

A new update for Centreon map 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-map-24.10.14

A new update for Centreon mbi 24.10 is available. Click the version button in Product Updates to access detailed release notes:centreon-mbi-24.10.9

Hello everyone,I tried to update Centreon from version 24.10.12 to 25.10.5 yesterday. The update process worked as expected, but after the update, there were some unexpected issues.I could not delete hosts and services, could not create new templates, and could not edit existing templates. In some cases, Sometimes when saving it would just throw an empty page. I couldn't find any errors in the log files, and the UI did not throw any exceptions either. Cloning services, hosts, and templates works as expected.I was just wondering if this is a known bug that will be fixed in the next minor update or if this is an edge case.For testing, I disabled SELinux and removed any security-related, non-Centreon HTTPD configuration.Thanks in advance!

hi,I want use assume role with plugin AWS. ex: Amazon RDSmy poller is a aws instance with right role.my poller need proxy for get cloudwatch metrics.aws say than to set environnement variable 'no_proxy' in my case.what is the best practice to set environement variable ‘no_proxy’ for all check of poller. 

Hello, I am trying to set up Centreon 24.04 on Debian 12. When I access the Centreon GUI, I encounter a loading issue. Checking the Apache2 logs reveals the following error: [proxy_fcgi:error] [pid 29198] [client 192.168.1.33:61829] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught RuntimeException: Unable to create the "cache" directory (/var/cache/centreon/symfony). in /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php:598 Stack trace: #0 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(505): Symfony\Component\HttpKernel\Kernel->buildContainer() #1 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(763): Symfony\Component\HttpKernel\Kernel->initializeContainer() #2 /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php(185): Symfony\Component\HttpKernel\Kernel->preBoot() #3 /usr/share/centreon/api/index.php(47): Symfony\Component\HttpKernel\Kernel->handle() #4 {main} thrown in /usr/share/centreon/vendor/symfony/http-kernel/Kernel.php on

hello, i have updated my main server and all my pollers from 24.04 to 25.10 (with a Debian 11 to Debian 12 upgrade before).The system seems to working well except my account : when i’m trying to update a host, i have this message : i have search in logs to found the error and i found something in /var/log/centreon/centreon-web.log [2026-01-26T16:24:40+01:00] ERROR : Error during host/hostTemplate update | {"custom":{"hostId":771,"isTemplate":false,"exception":{"message":"Syntax error","trace":"#0 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2978): json_decode()\n#1 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2942): callHostApi()\n#2 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2844): updateByApi()\n#3 /usr/share/centreon/www/include/configuration/configObject/host/formHost.php(1139): updateHostInAPI()\n#4 /usr/share/centreon/www/include/configuration/configObject/host/host.php(102): require_on