Unanswered questions

Hello,I am looking for a way to install the latest version of Centreon on our platform.I was hoping to find a Docker Image that would make it straightforward, unfortunately I found no image, whether official or not. My only findings was an article describing the installation for a test environment with Vagrant, and hinting on the possibility of doing it with Docker : https://www.centreon.com/blog/comment-demarrer-rapidement-un-centreon-21-04-avec-vagrant/It make me wonder: is there any known limitations with installing Centreon on a docker image or is it just something that no one ever felt the need to document?Thank you for your time!Regards,jla 

Bonjour, Nous disposons d’une Licence On Prem Business et je souhaiterais rattacher ce compte à cette souscription. comment faire?

Hi,Yesterday, i finished my Centreon configuration, as the last ‘job’ i customized the login page.Tobay i opened my Centreon, and it was the original centreon page, not my customization.When i go to the customization i got this now : Nothing was change, no update, no rebot, nothing, i simply closed the interface yesterday @20h45 and open it today @14h145 … Somesone got an idea ? Thanks 

Bonjour a tous, lors de l’update nous avons le message suivant dans apache et la page web reste grise: [Fri Mar 29 14:03:50.300703 2024] [proxy_fcgi:error] [pid 78541] [client 10.80.112.1:62988] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught  --> Smarty: unable to write file /usr/share/centreon/GPL_LIB/SmartyCache/compile/wrt6606bc364946a0_76211331 <-- \n  thrown in /usr/share/centreon/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_writefile.php on line 60', referer: https://***************/centreon/install/upgrade.php Impossible de mettre a jour, le répertoire en question et ces parent sont tous en:/usr/share/centreon/GPL_LIB/SmartyCache# ls -lrttotal 40drwxrwxr-x 2 centreon centreon  4096 Oct 10 19:14 configdrwxrwxr-x 2 centreon centreon  4096 Oct 10 19:14 cachedrwxrwxr-x 2 centreon centreon 28672 Mar 29 18:45 compile /usr/share# ls -lrt centreontotal 52-rw-r--r--  1 centreon centreon 3203 Oct  2 16:22 container.php-rw-r--r--  1 centreon centreon 5600

Bonjour,Depuis que j’ai migré vers la version 25.10.5, je suis obligé de redémarrer mon collecteur tous les jours.Le matin je me connecte et le collecteur semble tourner mais nb de machines : 0 et sur la ligne je retrouve la date de la dernière mise à jour de mon collecteur sur fond Orange.Je redémarre mon collecteur et tout se remet à jour naturellement...Comment puis-je outrepasser cette opération qui n’était pas nécessaire sur la version précédente. Il doit y avoir un paramètre qui bloque l’uptime du collecteur.Merci pour vos retoursBonne journée 

Hello,I recently upgraded a Centreon platform from 24.04 to 24.10 on AlmaLinux 9.The upgrade initially failed because of PHP dependency conflicts (PHP 8.1 vs PHP 8.2 modular filtering), but the platform is now running correctly with:PHP 8.2.30centreon-web 24.10.24API responding correctlyGorgone runningPollers and monitoring workingHowever, I still have an issue with host templates.When editing  templates in the UI, I get:"Host template not found"In the logs, I see API calls like:PATCH /centreon/api/latest/configuration/hosts/templates/<id> 2026-05-06T14:39:52+0200] [ERROR] Host template not found {"custom":{"host_template_id":737},"exception":null,"default":{"request_infos":{"uri":"/centreon/api/latest/configuration/hosts/templates/737","http_method":"PATCH","server":"127.0.0.1"}}} [2026-05-06T14:39:52+0200] [DEBUG] Data not found. Generating a not found response {"custom":null,"exception":null,"default":{"request_infos": The templates DO exist in database with:host_register = 0h

Hello,Unable to modify host model after upgrading version  24.10.23 to version 24.10.24, errors are : [2026-05-07T15:23:21+02:00] ERROR : Error during host/hostTemplate update | {"custom":{"hostId":264,"isTemplate":false,"exception":{"message":"You are not authorized to access this resource","trace":"#0 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2912): callHostApi()\n#1 /usr/share/centreon/www/include/configuration/configObject/host/DB-Func.php(2820): updateByApi()\n#2 /usr/share/centreon/www/include/configuration/configObject/host/formHost.php(1156): updateHostInAPI()\n#3 /usr/share/centreon/www/include/configuration/configObject/host/host.php(102): require_once('...')\n#4 /usr/share/centreon/www/main.get.php(292): include_once('...')\n#5 {main}"}},"exception":null,"default":{"request_infos":{"uri":"/centreon/main.get.php?p=60101","http_method":"POST","server":"toto.local"}}}

Est-il possible d’utiliser le magasin d’autorités de certification Windows plutôt que de devoir spécifier un chemin vers un fichier de certificat en dur ?Les autorités de certification étant déjà déployées sur mes serveurs via des GPO, il serait pertinent de pouvoir s’appuyer sur ce mécanisme existant plutôt que de maintenir des fichiers séparés.  Is it possible to use the Windows Certification Authorities store instead of specifying a hard-coded path to a certificate file?Since the certification authorities are already deployed to my servers via Group Policy, it would make sense to leverage this existing mechanism rather than maintaining separate certificate files.

Superviser la présence d’un fichier windows ne fonctionne pas.Doit-on passer par un script ?Merci

Bonjour,Nous avons plusieurs tâches de découvertes d’hôtes .Existe-t-il un plugin permettant de remonter une alerte dans le cas d’erreur ou de dysfonctionnement d’une tache de découverte?Aujourd’hui le seul moyen , que je connaisse, pour vérifier l’état des taches est d’aller manuellement regarder dans le menu  Configuration > Hôtes > Découverte.Cdt

Hi there,We’ve just purchased several Cisco Catalyst 1300 switches.The OS has changed with these switches, meaning the standard templates are no longer working, namely Environment, Memory and CPU.Has anyone bought those same switches and looked into it?Thanks,Elise

Bonjour,J’ai une question par rapport à l’Activité métiers (Business Activity). Récemment, on m’a demandé de créer des activités métiers pour mes serveurs, mes applications hébergées. Cependant, je l’ai créé que depuis la semaine dernière. Cependant, les applications et les serveurs existaient depuis pas mal d’année. Par contre, quand je génère un rapport pour mon activité métier, il n’affiche que les valeurs à partir de la création de l’activité métier pour mes serveurs et mes applications. Est-ce normal? Comment je peux faire pour que ce rapport prend toute l’historique de mes serveurs et de mes applications? Ou ce n’est pas du tout possible?Aussi, j’avais déjà quelques activités métiers en place depuis pas mal d’année. Et j’ai modifié les plages d’horaire de rapport de 24x7 en heures ouvrées de 8h à 20h et aussi supprimer quelques indicateurs non utiles à mes rapports. Est-ce que j’aurai une réécriture de mes historique d’activités métiers dans ce cas là, ou bien c’est comme si je r

Bonjour,Nous utilisons Centreon 25.10 sur des serveurs RHEL 9.6 avec le Centreon Monitoring Agent, CMA, pour superviser des serveurs Windows en mode push.Nous utilisons le service template Windows CMA suivant :OS-Windows-Services-Auto-Centreon-Monitoring-Agent-customL’objectif de ce contrôle est de superviser les services Windows configurés en démarrage automatique et actuellement arrêtés.Le service est configuré avec les macros suivantes :STARTAUTO = trueFILTERNAME = .*FILTERDISPLAY = .*SERVICE_TYPE = serviceSTART_TYPE = autoCRITICALSTATE = stoppedMalgré la valeur SERVICE_TYPE=service, le contrôle remonte plusieurs Windows Kernel Drivers comme des services arrêtés.Exemple de retour d’alerte :CRITICAL: services: 4 stopped, 132 runningCRITICAL: dam is stoppedCRITICAL: sacdrv is stoppedCRITICAL: SentinelELAM is stoppedCRITICAL: WdBoot is stoppedSur le serveur Windows, ces objets ne sont pas des services Windows classiques visibles dans services.msc. Ce sont des Kernel Drivers.Vérificatio

!-->Followed https://docs.centreon.com/docs/installation/installation-of-a-central-server/using-virtual-machines/ to install the latest 25.10 Alma OVA on an ESXi 6.7 host. Had to manually start the VM, root login & setup seemed to work. Login to web UI also worked ... except I ended up right in the main interface, never got to see the install wizard. I guess I can poke around and manually apply all the things the wizard does. But isn't there a way to force an initialization from scratch? I have already re-run the OVA install with the same result. It looks a bit fishy as it doesn’t ask for any parameters, but just dumps a minimally sized VM with DHCP.

Hello everyone, I'm having an issue—apparently a communication problem—between my two collectors and my central server. After investigating and conducting extensive research, particularly in the logs, I'm seeing errors when reading the socket data coming from the poller's IP. Here's an excerpt:Central:central-broker-master.logPoller 1:centengine.log For your information, the operating systems are AlmaLinux 8 for the central server and AlmaLinux 9 for the pollers. I installed the latest updates on 25.10.25 Could you help me resolve this issue and let me know if there are any similar cases currently? Thank you.

since update to 22.04.13, my partition /var/log is saturated.(centreon 22.04.13 /debian 11)in options log of engine configuration “  Syslog Logging Option “ was set to yesi set it to “no” but with no effect, every logging of centreon are looging to syslog it seems that all a other options of logging has no effecti’ve set every logging to “no” but still no effect (restart config; reboot central ...) to sum up :logging options of poller/engine configuation are not taken into accountdoes anybody has this problem, and how to solve it ? thanks

Hi,in my Centreon on premise version 25.10.9, if i go the page:Configuration → Connectors → Monitoring Connectorsand i click to the botton “Update all”, i get this error: “An error occured while installing the following monitoring connector :+ base-genericReason: Authentication failed, company not foundSo the following monitoring connector were not processed+ base-generic” while on file /var/log/centreon/license-manager.log a this line appears [2026-04-07T15:35:24+02:00] ERROR : 0|0|[RestUnauthorizedException] https://api.imp.centreon.com/v2/auth/instance : Authentication failed, company not found | {"custom":null,"exception":null,"default":{"request_infos":{"uri":"/centreon/api/internal.php?object=centreon_pp_manager_pluginpack&action=updateAllPluginPacks","http_method":"GET","server":"10.40.11.150"}}} The license is an IT100This issue happened after the upgrade from version 24.* to 25.* How can i fix this issue?     

Bonjour,suite à la mise à jour de centreon (passage à la version 25.10), la licence IT semble ne plus fonctionner.Dans Administration\Extensions\Gestionnaire, elle est bien active (Date de fin de licence : 31/12/9999). J’ai vérifier l’empreinte “Fingerprint” dans le fichier de licence /etc/centreon/license.d/epp.licence ainsi que les permissions d’accès. Tout est OK.Cependant dans Configuration\Connecteurs de supervision, je ne vois plus de connecteurs, j’ai le message “Aucun connecteurs de supervision trouvé”.Dans Administration\Paramètres\Centreon web, le test “Tester la connexion Internet “ échoue, j’ai le message suivant : Could not establish connection to Centreon IMP servers (Page not found)Dans le fichier log /var/log/centreon/license-manager.log, j’ai lerreur suivante : ERROR : 0|0|[RestNotFoundException] https://api.imp.centreon.com/api/license-manager/instance/subscription : Page not found.Le test avec la commande “curl -s https://api.imp.centreon.com/api/license-manager/inst

I am usring /usr/lib64/nagios/plugins/check_centreon_nrpe3 to monitor windows CPU/Memory. And centreon can get CPU & Memeory status. But when I use the same command try to monitor disk space, system show error:Failed to execute check_drivesize: 2: ϵͳÕÒ²»µœÖž¶šµÄÎÄŒþ¡£. The full command is bellow./usr/lib64/nagios/plugins/check_centreon_nrpe3 -H 10.3.3.200 -p 5666 -2 -P 8192 -2 -P 8192 -n -c check_drivesize -a "drive=C:" Centreon version is 25.10. NSClient version is 0.11.24 The nsclient.ini files: [/modules]CheckEventLog = 1CheckNSCP = 1CheckSystem = 1CheckDisk = 1CheckService = 1WEBServer = 1NRPEServer = 1NSClientServer = 1CheckExternalScripts = 1CheckHelpers = 1[/settings/NRPE/server]verify mode = peer-certtls version = tlsv1.2+insecure = falsepassword = *allowed hosts = 10.3.3.10,127.0.0.1port=5666use ssl=falsepayload length=8192allow arguments = 1allow nasty_meta_chars = 1allow nasty characters = 1[/settings/default][/settings/external scripts]allow arguments = 1allow nasty_met

Bonjour,Je souhaite installé un nouveau paquet qui est Linux/Windows CMAMais j’ai un message d’erreur quand je clique sur “+” : Unauthorized: Authentication failed, matching instance is null Ma licence est pourtant marqué “valide”Je suis en version 24.10.14 Quelqu’un a déjà eu ce problème ?Merci d’avance pour vos retours.Bonne journée

Hi,After upgrading the agent to 25.0.4 (from 25.0.3) it returns No storage found (filters issue).The default FILTERSTORAGETYPE from 25.0.3 is hrstoragefixeddisk, and seems not to work and need .*Is ths will be fixed,because it is a problem when you update the agent in mass.Thanks 

Hi all,I’m figureing out how to monitor Centreon MAP with the Centreon MAP pack.An api username/password is asked but where can I found these elements ?jfr

Here is the English translation of your text:---I have installed Centreon version 25.10.9 on a Red Hat 8 operating system. I am using the open-source edition. The server IP is 192.168.1.100. I added a poller with the IP 192.168.1.101. This poller encountered a failure, so I completely reinstalled it on a virtual machine, keeping the IP address the same as 192.168.1.101. The OS is still Red Hat 8. I successfully registered the poller to the server, but when I check the web interface under Configuration > Pollers, it shows that this poller is not running.The poller's log file at /var/log/centreon-gorgone/gorgoned.log contains the following errors:```2026-04-26 21:04:39 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c7862026-04-26 21:04:39 - ERROR - [core] unknown identity: obGRGh1cHuwvZPYCNdVpwH1UrOVxYCUbbSSp4CF2oxc=2026-04-26 21:04:39 - ERROR - [core] unknown identity: proxy-1-2-bdaf280f86b038d7ec34c7862026-04-26 21:04:39 - ERROR - [core] unknown identity: obGRGh1cH

Hello The Watch,We are updating from version 24.10.23 to 25.10.10.We are encountering an error during installation. CMA is blocking the update... Thanks a lot,Best Regards,Vincent

Hello,I’m facing an issue with discovery jobs stuck in Running state on my Centreon platform.Context Multiple discovery jobs configured per poller Providers used: VMware (ESXi & VM discovery, ~20 jobs with filters) AWX (2 jobs: pre-prod and prod) Pollers are sized according to Centreon recommendations Jobs are scheduled sequentially with intervals, running once per day IssueRecently, some discovery jobs are getting stuck in Running state indefinitely. On the central server, I get errors indicating that the job cannot be launched because it is already in Running state It is impossible to restart the job from the UI (even after waiting a long time and after restarting gorgoned service ) Checks already performed Reviewed gorgoned logs on central and pollers Checked VMware daemon logs on pollers No explicit errors found explaining the blockage Verified that jobs are not overlapping by design (sequential scheduling) Observations The issue appeared recently (no maj