Unanswered questions

Hi everybody,I am a new user who has just installed the system. After the installation is complete, I am unable to access the system through the web browser. The system reports that Authentication failed. I have checked the username and password and they are correct as the system prompted.Please advise me on how to fix this.OS: Oracle linux 9.4

Hello,I'm encountering an error when using the "centreon_linux_ssh" plugin. I want to test whether a folder is present on a remote server (Ubuntu).I get the error message "option '63' requires an argument" from the Centreon interface.However, when testing the command as "centreon-engine," I do get a response.Thank you for your help.Eric

Hey, After migrating switches from SNMPv2c to SNMPv3, Centreon stopped collecting SNMP data from Dell S4048-ON devices (OS10 Enterprise 10.5.2.2). The same SNMPv3 configuration works perfectly on Cisco Catalyst 9200 switches, but on Dell OS10 devices Centreon consistently returns:UNKNOWN: Can't construct cache...SNMP library / plugin used:/usr/lib/centreon/plugins/centreon_cisco_standard_snmp.pl --plugin=network::cisco::standard::snmp::plugin --mode=interfacesTest command executed on Centreon host: /usr/lib/centreon/plugins/centreon_cisco_standard_snmp.pl \ --plugin=network::cisco::standard::snmp::plugin \ --mode=interfaces \ --hostname=10.81.224.12 \ --snmp-version=3 \ --snmp-username='fnsp_snmp' \ --authprotocol='sha' \ --authpassphrase='***' \ --privprotocol='aes' \ --privpassphrase='***' Output:UNKNOWN: Can't construct cache...Manual SNMPv3 test via snmpwalk: snmpwalk -v3 -l authPriv -u fnsp_snmp \ -a SHA -A '***' \ -x AES -X '***' \ 10.81.224.12 1.3.6.1.2.1.1 Result:iso.3.6.1.2.1.

Hi,I’m using Monitoring Connector "Oracle Database”.All services are OK, except both :- Rman-Backup-Age :Status is  “ CRITICAL: Rman 'DB FULL' backups never executed - Rman 'DB INCR' backups never executed - Rman 'ARCHIVELOG' backups never executed - Rman 'CONTROLFILE' backups never executed - Rman backups never executed.”- Rman-Backup-Problems :OK: During the last 3 days, number of backups completed: 0, failed: 0, completed with warnings: 0, completed with errors: 0However rman backups works perfectly (daily): incr, full, archivelog 100% guaranteed.Our rman catalog is on an external rman catalog database and channel type is SBT.Why the connector didn’t seen our backups ?Thank youNicolas

Hi,I have a problem when I try to use plugin: network::fortinet::fortigate::restapi::pluginModes system and HA work nicely.But with licences mode I get error:UNKNOWN: Cannot decode response (add --debug option to display returned content)and with health mode I get UNKNOWN: Not an ARRAY reference at /usr/lib/centreon/plugins//centreon_fortinet_fortigate_restapi.pl line 9452. Could it be that Fortigate newer software causes this?

Hello, when trying to install the latest centreon version, i’m getting the following error at the last step of the express installation via the centreon web GUI. Any ideas what could be causing that ? I know touching the script provided by centreon is a bad idea, what could be causing that ? 

hellothe regexp doesnt find the Power sensor i want check:/usr/lib/centreon/plugins/centreon_cisco_standard_snmp.pl --plugin=network::cisco::standard::snmp::plugin --mode=environment --hostname=10.1.2.37 --snmp-version='2c' --snmp-community='-------' --component='sensor' --critical='sensors,.*Receive Power Sensor.*,-50:10'CRITICAL: Sensor 'TenGigabitEthernet1/0/2 Receive Power Sensor/1073' is -40 dBm | 'sensor.celsius_TenGigabitEthernet1/0/1 Module Temperature Sensor'=35.7C;0.1:69.9;-4.9:74.9;;  'sensor.dBm_TenGigabitEthernet1/0/2 Transmit Power Sensor'=-3dBm;-5.9:-1.1;-7.9:-0.1;; 'sensor.dBm_TenGigabitEthernet1/0/2 Receive Power Sensor'=-40dBm;-14:-1.1;-15.3:-0.1;; 'count_sensor'=10;;;;with the threshold i set plugin should be in status OK not Criticalwhich is the right regexp syntax ? 

I forgot unlick my toker from ancient centreon and i delete my vm.How to add it to new now ? thx

 Good morning,Can you help me please resolve this problem, I am currently facing an issue after migrating from Centreon 21.10 (deployed on CentOS 7) to Centreon 24.10 (on Debian 12). After exporting the configuration, changes apply correctly to the pollers, but not to the central server. The changes only take effect when I restart the Centengine.I found this error in gorgoned.log : [legacycmd] Event: [ack] [] {"data":{"error":"unknown_action","message":"action 'ACTIONENGINE' is unknown"},"code":1}Thank you

Hi,I’ve been using Centreon for a couple of months now, and I have the latest version (24.10.3) installed on Debian 12.I’m experiencing some strange behavior: every time I open a dashboard, it automatically appears in edit mode.This happens with both my account (full admin) and a standard user account.Is there a setting somewhere that I need to adjust?I’ve searched through the logs but couldn’t find anything relevant.Does anyone have an idea?Thanks in advance!

Good evening,I am currently facing an issue after migrating from Centreon 21.10 (deployed on CentOS 7) to Centreon 24.10 (on Debian 12). After exporting the configuration, changes apply correctly to the pollers, but not to the central server. The changes only take effect when I restart the Centengine. Can you help me resolve this problem?

Hello,I did some tests with the new Centreon Monitoring Agent with a Windows Server host and I was wondering if there was a possibility to restrict some check or command on the host directly ?I tested with the connexion agent to poller and I was able to restart the server (so I think that shutdown is possible also) using the centreon plugin with the mode cmd-return just by putting shutdown /r in the --command option.That means that anyone with an access to Centreon can reboot or shutdown a server if the CMA is configured on the host.Thanks for the help ! 

Hi!I have a Linux machine for my Centreon server v 24.10.13.Since several months, I observed my force check via centreon web interface doesn’t working…It seems that my centcore.service is involved and actually, there is no centcore.service anymore (not found...)!!It was a part of centreon central package but the last updates did not have this service….I tried to get it by and old packages but result is the same.Could you help me to fix it??Thanks a lot! 

Bonjour,Est-ce que le support de RHEL 10 est prévue? Au moins pour la partie plugins? Pour le moment, il n’y a pas de repository disponible dans cette version.Merci,Yannaël G.

Hello,I recently upgraded my Centreon dev platform to version 24.10.2. While most features are functioning as expected, I am encountering issues with certain options.For instance, when I switch from Light to Dark mode or add/delete columns on the Resource Status page, I receive the following error:Error on updating a userImmediately after this, I am automatically redirected to the login screen.However, upon logging in again, I notice that the changes were successfully applied. In developer mode, I can see...Request URLhttps://mydomain/centreon/api/latest/configuration/users/current/parametersRequest Method: PATCHStatus Code: 500 Internal Server ErrorRemote Address: XX.XXX.XXX.XXX:443Referrer Policy: strict-origin-when-cross-originResponse HeadersApi-version: 24.10cache-control: no-cache, privatecontent-type: application/jsondate: Wed, 27 Nov 2024 17:36:09 GMTserver: Apacheset-cookie: PHPSESSID=deleted; expires=Thu, 01 Jan 1970 00:00:01 GMT; Max-Age=0; path=/; secure; HttpOnly; SameSite

hi,Since version 24.04.17, the current password is required, even if you are an administrator.What is the new menu for resetting a forgotten password?best regard.  

Hello everyone, I have Centreon installed and configured using the FQDN central.domain.tld, and the pollers (with ZMQ / Gorgone) are all pointing to that.The Poller are configured in Pull Mode.What I want is to keep that FQDN for all poller-side communications, but introduce a second FQDN (monitor.domain.tld) just for the web interface / dashboard / services configuration (HTTPS, port 443). In short: two FQDNs pointing to the same central server, but with different “roles” — one for backend poller traffic, the other for GUI access. Is this configuration feasible with Centreon? What pitfalls should I watch out for? Should I just create a second DNS record? (PS. The Centrale Is configure in HTTPS with a Wild card Cert for *.domain.tld.) Thanks!

Hi evryone How can I solve the problem below? It happens to me every 2 or 3 days and it disappears after restarting the broket service. [2024-12-26T14:21:12.461+01:00] [sql] [error] mysql_connection 0x7f7b680225a0 attempts 2: could not store logs correctly:  errno=0[2024-12-26T14:21:14.419+01:00] [bbdo] [info] BBDO: received pb acknowledgement for 1000 events[2024-12-26T14:21:19.351+01:00] [bbdo] [info] BBDO: received pb acknowledgement for 1000 events[2024-12-26T14:21:22.474+01:00] [sql] [error] connection fail to execute statement 0x7f7b680225a0: error:  errno=0[2024-12-26T14:21:22.474+01:00] [sql] [error] mysql_connection 0x7f7b680225a0 attempts 2: error:  errno=0[2024-12-26T14:21:23.589+01:00] [bbdo] [info] BBDO: received pb acknowledgement for 1000 events[2024-12-26T14:21:27.476+01:00] [sql] [error] connection fail to execute statement 0x7f7b680225a0: could not store logs correctly:  errno=0[2024-12-26T14:21:27.477+01:00] [sql] [error] mysql_connection 0x7f7b680225a0 attempts 2: c

Hello everyone, I have a problem with my connection between my centreon-broker and my SQL database. in file  /var/log/centreon-broker/central-broker-master.log i have these errors :  mysql_connection 0x7fc69c13a970 attempts 2: could not store logs correctly:  errno=5026 Server returned an error packet without further information connection fail to execute statement 0x7fc69c13a970: error:  errno=5026 Server returned an error packet without further information mysql_connection 0x7fc69c13a970 attempts 2: error:  errno=5026 Server returned an error packet without further informationWith this error i dont have event-logs and history for my hosts and services and thise is critical for my company. I search since 3 days but nothings … I juste need to restart centreon-broker and the connection is ok but only for a few hours. After i need to restart again centreon-broker. Help me please to repear my centreon !Thanks 

Hello,Having migrated recently to version 24.10, I’ve noticed that it is no longer possible to set the password of a local Centreon user from an admin account logged in via SSO.On the local‑user configuration page, the password of the currently logged‑in user is now required in order to authorize changes to the user. However, when logged in with SSO, the Centreon account does not have a password. Consequently, I can’t use my own password to reset the local user’s account.Am I the only one experiencing this odd behavior? Did I miss something?Lanxor

Hello,When I stop the centreontrapd service I have less load average does anyone have a big CPU usage with centreontrapd ?

Hello Centreon Community,I would like to integrate Grafana with Centreon. (or vice-versa :) )I was wondering if there is a guide where i can set up Centreon to fetch data from Grafana (monitoring another system) and display it in the dashboard or graphics.I am monitoring another system in Grafana and i want to display the multiple querys that i already have there. Whether in dashboard or graphics in Centreon. I’m aware that there are 2 plugins in Centreon: Grafana - Which i think the plugin doesn’t fit my purposes. I don’t want to monitor that host, but the data within.And InfluxDB (database that i use in Grafana).I have Centreon with MIB license and Centreon DEV for testing, without MIB license.If there is any documentation or guide that i can follow to set this up, i would be grateful.Thanks in Advance,RicL

Hello, I have a large number of hosts to add in Centreon, and the configuration requires adding DSM slots to each of them.Doing this manually for every host is quite tedious and time-consuming. Have you found any way to perform this task in bulk? I have a 24.10 platform on a distributed architecture.

Hi, Is there any way to change the default text that is added, when a host or service is being acknowledged?Right now it is: Acknowledged by (username).We would like to change that, but I cant find a place for it.

Hi Centreon Team,Good Day! I'd like to inquire about the percentage computation on PALO ALTO Firewall interfaces. We're seeing an issue with outputs surpassing 100%. Is there any way we can receive similar, if not identical, data from the NetSec team? Please see the data below.Outputs in Centreon using the new paloalto plugin:CRITICAL: Interface 'ethernet1/3' Packets In Error : 531313.88% (11832360 on 2227) | 'packets_discard_in'=0.00%;;;0;100 'packets_error_in'=531313.88%;0:90;0:95;0;100 'packets_discard_out'=0.00%;;;0;100 'packets_error_out'=0.00%;0:90;0:95;0;100Interface 'ethernet1/3' Packets In Discard : 0.00% (0 on 2227), Packets In Error : 531313.88% (11832360 on 2227), Packets Out Discard : 0.00% (0 on 2094), Packets Out Error : 0.00% (0 on 2094)Data coming from the NetSec Team:Thank you!