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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

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  • 5,210 Replies
1646 Topics
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Cm123Steward **
asked in Platform
Does 24.10 require GLIBC_2.34 ?

Hello , I am upgrading my platform from 23.10 to 24.10. But while upgrading centreon 24.10 need GLIBC_2.34 and upward. So how can we upgrade GLIBC? How can i Proceed further?  Thank You

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sdelabroSteward *
asked in Platform
How hide "Hole Punch Box" in MarkerSupply service

Hello, I need help figuring out how to exclude data from a service.I'd like to hide the "Hole Punch Box" from monitoring the "MarkerSupply-Usage" service.To do this, I was thinking of using the EXTRAOPTIONS --filter command. However, I can't find the right syntax for this to work properly.I've tried a lot of different things, e.g.:--filter '^(?!Hole Box Punch$)'--filter '.*Cart.*'Do you have any ideas, please? Thanks for your help.

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PilouuuSteward **
asked in Platform
Cannot process message type 'SENDCBCFGthrowing it away.

Hello,I got an Database issue but I don’t know where the error can be, when I check mysql/error.log nothing there.I already followed steps with https://thewatch.centreon.com/troubleshooting%2D41/my%2Dpoller%2Dis%2Ddown%2D112?tid=112&fid=41My connections are up Central :tcp        0      0 10.x.x.x:38000       10.x.x.x:5777         ESTABLISHED 56402/gorgone-proxytcp        0      0 10.x.x.x:5669        10.x.x.x:57086        ESTABLISHED 734/cbdPoller :tcp        0      0 10.x.x.x:5777         x.x.x:38000       ESTABLISHED 1757/perltcp        0      0 10.x.x.x:57086        x.x.x:5669        ESTABLISHED 1816/centengine  I have this error :2024-12-19 09:18:45 - ERROR - [core] Package 'gorgone::modules::core::action::hooks' already loaded2024-12-19 09:19:00 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away. the 3 pollers have the same image I just changed the ip and the hostname, on my hypervisor in 1 the poller does not work while on hypervisor 2 it works   

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journeytothecenteroftheearthSteward *
asked in Platform
Centreon Update is stuck on "Congratulations, you have successfully upgraded to Centreon version 24."

Hello guys,Everytime I try to update to a newer version of Centreon starting from Centreon 24.04.4 to a newer version, the update gets stuck on "Congratulations, you have successfully upgraded to Centreon version 24.04.11”. The page that it’s stuck onWhat I have tried so far:I try to update to version 24.10 after to see if it resolved the problem (which it didn’t )I checked the storage, there is still plenty.I checked that all the services required were at the right version and started. (but I could have missed one)In the installation process I get prompted those lines :chmod: cannot access '/var/cache/centreon/config/engine/*': No such file or directorychmod: cannot access '/var/cache/centreon/config/broker/*': No such file or directorySo i’m wondering if it could be a rights attribution problem.Also when I click the finish button I get prompted for a quarter of a second the following:The error that gets displayedBut it could be unrelated. Do you guys have any ideas about what could b

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RTFMSteward *
asked in Platform
Post-migration errors

Hello everyone,After migration, when consulting the event log, these errors appear.# tail -f /var/log/centreon-gorgone/gorgoned.log2025-03-21 08:00:52 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '503'] [message: 'Service Unavailable']2025-03-21 08:01:52 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '503'] [message: 'Service Unavailable']2025-03-21 08:02:52 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '503'] [message: 'Service Unavailable']2025-03-21 08:03:52 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '503'] [message: 'Service Unavailable']2025-03-21 08:04:52 - ERROR - [autodiscovery] -class- host discovery - cannot get platform versions - Login error [code: '503'] [message: 'Service Unavailable']2025-03-21 08:05:52 - ERROR - [autodiscovery] -class- host discovery

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emeckSteward ***
asked in Platform
Lost acknowledge/downtime when changing poller

Hello.Is it possible to retain acknowledges or downtimes applied to services or hosts when changing a host to another poller?I’m in the process of moving hosts from my old CentOS pollers to new Oracle Linux pollers and this is lost after changing the poller.I’m moving in small batches to check possible problems with the checks in the new pollers before moving the whole lot to the new one.RegardsEnrique

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crisantobSteward **
asked in Platform
vCenter vSphere 8 compatibility with Centreon

Hello guys, has anyone here using vCenter vSphere 8 with Centreon? Our current vCenter will be upgraded to vSphere 8 soon. We want to make sure that Centreon would be able to monitor vCenter (vSphere 8), the ESXs inside it and the VM hosts residing in it. Unfortunately, we will not have test vCenter vSphere 8 to test and check the compatibility of Centreon with it. Appreciate, your feedback on this. Sincerely,Crisanto

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slayderz2Steward **
asked in Platform
Erreur MAJ MariaDB 10.5 vers 10.11 Centreon 24.04

Bonjour à tous, Je passe l’upgrade de Centreon 23.10 vers 24.04, tout se passait bien, jusqu’à la MAJ de MariaDB 10.5 vers 10.11, je suis bien le tuto étape par étape, je mets bien mon repo à jour:dnf config-manager --add-repo https://packages.centreon.com/rpm-standard/24.04/el9/centreon-24.04.repoet quand je passe la commande:dnf install MariaDB-server-10.11\* MariaDB-client-10.11\* MariaDB-shared-10.11\* MariaDB-compat-10.11\* MariaDB-common-10.11\*Il me met:Errors during downloading metadata for repository 'packages.centreon.com_rpm-standard_24.04_el8_centreon-24.04.rep':il manque le o de .repo ! je pense que l’erreur de vient de là, comment y remédier ? Merci

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jbossSteward **
asked in Platform
issue to show command from web interface

Hello i create a template that use a command that i created on web interface, but the shortcut to see detail of the command is not working and i don’t know why…i’ve got centreon last version 24.10. detail of command check_ssh: 

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Alexandre BelhommeSteward **
asked in Platform
Dashboard Autologin View by readonly Contact 23.10

Hello, I was trying to setup an autologin dashboard on my Centreon and i am not able to make the autologin feature to work specifically on the dashboard URL. Context I am running Centreon 23.10.22 on Rocky 9 I followed the autologin documentation Configuring Autologin | Centreon Documentation and created a contact with only readonly permissions on the dashboard. After that i created an autologin token and the whole process allows me to create the following URL https://centreon.local/centreon/home/dashboards/library/2?autologin=1&useralias=autologin_readonly_viewer&token=XXXXXX When using this URL, i am sent back to the login page of the Centreon. That being said, if i use that same token to the home page of the Centreon, i can then login and manually go to the dashboard page (i have the permissions on the dashboard as it is shared to the readonly user). CauseThe reason seem to be a 403 HTTP error on the path /centreon/api/latest/configuration/users/current/parameters I am wonde

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Laurent
Centreonian
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PerBaccoSteward *
asked in Platform
centreon-gorgone not working

Hi,when I export a configuration, on all the pollers file /var/log/centreon-gorgone/gorgoned.log reports:2025-01-07 11:00:13 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 11:00:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:00:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:02:13 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 11:02:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:02:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 14:40:40 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 14:40:40 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 14:40:40 - ERROR - [action] Copy processing - MD5 does not matchThese messages started after a restore of the central serv

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Stéphane
posted in Platform
Sorting in the new interface

Hi,Why sorting on the information column isn’t available anymore? This is very handy to get a list of services suffering from a same issue type?What’s the point of suppressing a trivial functionality like this?! Is that (not so) new (but still in a beta state!) so bloated or badly written that even with a 100 (!) display limit such a simple task like this isn’t possible in an acceptable time?Is it a user desire to get over simplified UI? Or a guideline from a UI specialist of any kind?Why didn’t I provide feedback on this point sooner? Because the issues with this UI are myriads…Please explain such design choice or let me know what I’m doing wrong.Regards,

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ines hmaidiSteward **
asked in Platform
probleme centreon !!!

 

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Stéphane
posted in Platform
Précision arithmétique

Hi, This is from Centreon Web 23.10.18. Has it been fixed in 23.10.21 or in a more recent branch? I wouldn’t  say it’s a bug, but a quite worrying design choice still imho.Am I the only one for whom it matters quite a bit? 

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Laurent
Centreonian
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Stéphane
asked in Platform
chmod on poller configuration files

Hi, why is that so? :chmod: cannot access '/var/cache/centreon/config/engine/*': No such file or directorychmod: cannot access '/var/cache/centreon/config/broker/*': No such file or directorywarning: %post(centreon-common-23.10.22-1.el8.noarch) scriptlet failed, exit status 1Error in POSTIN scriptlet in rpm package centreon-common(upgrade from 23.10.21 to 23.10.22)I did this upgrade after a reboot and stopped units centreon,httpd, php-fpm so I guess it is normal I hove no file there, but why does a post-install script is doing that, whatever files would be there or not?Is it an attemp at fixing a possible permission issue? I find this strange but maybe it’s not.Related to ?Have a nice weekend 

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Laurent
Centreonian
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MichaelWSteward **
asked in Platform
Server migration: how to migrate online EPP ( 2500 hosts ) licence ?

Hi,I just migrated the configuration and data of my test centreon server (centos 6.7 + centreon 22.10 IT-100) to a new server Alma9+centreon 24.04. Everything went well, including the migration of the IT-100 license. Now, I will do the same with my production server, except that it has a 2500 host EPP license (which was an offline license, but recently became an online license with a token, at the request of centreon). How do I migrate this type of license? (request a temporary license?)

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Laurent
Centreonian
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UlthaneSteward *
asked in Platform
Déclaration d'un remote server 24.10 - Central bloqué

Bonjour @ tous,Deux jours que je me bat avec la version 24.10. Nous sommes censé upgradé nos versions de production en 24.10, sauf que quand je déclare un remote correctement (déjà fait sur les ancienne version et sa fonctionné). Le central semble ne plus vouloir que j’ajoute d’hôte…Message d’erreur : Vous n'êtes pas autorisé à accéder à cette ressource (avec le compte admin de base je précise)Bug ? Quelqu’un a déjà eu le tour ?  

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soufianez75Steward *
asked in Platform
create auto-discovery with API

hello,when i want create a job in auto-discovery api i have this error    message: '[proxy] Array value found, but an object is required\ I have test with with null {} 

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midwintergatesSteward *
asked in Platform
Centreon can't connect to db removing token

Hi,I have a centreon 24.10.4 environment at work and we currently ran into one issue after migrating an old environment.Everything works fine except we noticed the postfix sends a mail every minute which seems to be a result of centreon-tokens not being able to remove outdated tokens.This is what /var/log/centreon/centreon-tokens.log is saying.#1 {main}  thrown in /usr/share/centreon/www/class/centreonDB.class.php on line 165PHP Fatal error:  Uncaught Exception: SQLSTATE[HY000] [1045] Access denied for user 'centreon'@'localhost' (using password: YES) in /usr/share/centreon/www/class/centreonDB.class.php:165Stack trace:#0 /usr/share/centreon/cron/outdated-token-removal.php(35): CentreonDB->__construct()#1 {main}  thrown in /usr/share/centreon/www/class/centreonDB.class.php on line 165 This is from the postfix logMar 12 09:21:01 centreon postfix/smtp[2613111]: 369C81C0AA0: to=<www-data@centreon.xxx.se>, orig_to=<www-data>, relay=smtp.xxx.se[192.168.x.xxx]:25, delay=0.15,

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Fabrix
Centreonian
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rosaSteward *
asked in Platform
Centreon to supervise my office network

Hello Centreon Community,I’m currently setting up Centreon to supervise my office network and would appreciate some guidance.I have installed Centreon on a virtual machine (VM) running under VMware Workstation on my PC.My network IP range is 10.206.38.10 to 10.206.38.254.  i want to supervise real machines and their actual network usage using this Centreon setup.What is the best method to scan and add all the machines in my network to Centreon?Are there specific plugins or configurations I should use for effective monitoring?Since Centreon is running in a VM, what are the best networking settings to ensure it can reach all machines in my network? (NAT, Bridged, etc.)   

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slayderz2Steward **
asked in Platform
Bug "Not assigned a notification period on the service."

Hi,I have a problem since the last Centreon update 23.10.22, I can no longer modify a service or even create new ones, because the notification period disappears as soon as I save.So when I reboot the collector, it says I have not assigned a notification period on the service. I am using AlmaLinux 9.5 and Centreon 23.10.22. Thanks

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slayderz2Steward **
asked in Platform
dnf update problem centreon 23.10

Bonjour,Je ne peux plus effectuer de dnf update sur ma VM, j’ai les réponses suivantes::J’ai aussi effectué un yum clean all mais rien n’y fait.Merci dnf updateDernière vérification de l’expiration des métadonnées effectuée il y a 0:02:58 le ven. 07 mars 2025 15:55:45.Erreur : Problème: package centreon-gorgone-23.10.11-1.el9.noarch from @System requires perl(Net::Curl::Easy), but none of the providers can be installed  - cannot install both perl-Net-Curl-0.57-1.el9.x86_64 from centreon-plugins-23.10-stable and perl-Net-Curl-0.55-1.el9.x86_64 from @System  - cannot install both perl-Net-Curl-0.57-1.el9.x86_64 from centreon-plugins-23.10-stable and perl-Net-Curl-0.54-2.el9.x86_64 from centreon-23.10-stable  - cannot install both perl-Net-Curl-0.57-1.el9.x86_64 from centreon-plugins-23.10-stable and perl-Net-Curl-0.52-1.el9.x86_64 from centreon-23.10-stable  - cannot install both perl-Net-Curl-0.57-1.el9.x86_64 from centreon-plugins-23.10-stable and perl-Net-Curl-0.55-1.el9.x86_64 from c

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gusSteward *
asked in Platform
Problem centreon on ubuntu 24.04

after deleting perl 5.38 and changed to perl 5.36  when i’m trying to dowload centreon package to use nrpe4 on  ubuntu 24.04with apt -y install centreon-nrpe4-daemon centreon-plugin-operatingsystems-linux-locali have an error: libcrypt-openssl-aes-perl : Dépend: perlapi-5.36.0 mais il n'est pas installable     i dowloaded perl 5.36.0 from internet bc there is no version available with apt install perl -v return This is perl 5, version 36, subversion 0 (v5.36.0) built for x86_64-linux       when i run apt -y install centreon-nrpe4-daemon centreon-plugin-operatingsystems-linux-locali have thisLecture des listes de paquets... FaitConstruction de l'arbre des dépendances... FaitLecture des informations d'état... FaitVous pouvez lancer « apt --fix-broken install » pour corriger ces problèmes.Les paquets suivants contiennent des dépendances non satisfaites : centreon-plugin-operatingsystems-linux-local : Dépend: libcrypt-openssl-aes-perl mais ne sera pas installé                             

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mozes1988Steward *
asked in Platform
Notification period not want I choose un oka

In the services and service templates, when I select the notification period and confirm, the notification period field is empty again when I return to it. I am on Centreon 24.10

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Rafael CampariSteward *
asked in Platform
[Issue] Centreon Error: "Attempt to run active check on host with no check command"

Hello everyone,I'm experiencing an issue with Centreon where the following error repeatedly appears in the logs:Error: Attempt to run active check on host 'FARJ-AP-ENS-38' with no check command What I’ve checked so far:The host has a Check Command assigned (base_centreon_ping).Active checks are enabled.Applied the configuration changes and restarted the centengine service.Despite these checks, the error persists, causing high resource usage and forcing me to restart the server periodically.Has anyone encountered this issue before or has any suggestions on how to fix it?Thanks in advance! Note: This log appears every minute, which is significantly impacting system performance. 

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