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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,714 Topics
  • 5,364 Replies
1713 Topics
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m.beeharrySteward *
asked in Platform
Erreur d'affichage du theme apres Upgrade vers 24.10

Bonjour a tous, Je viens tout juste de mettre à jour mon Centreon de la version 22.04 à 24.10, et l’opération s’est bien déroulée. Les versions du central et des pollers sont à jour, tout comme le serveur de base de données, qui utilise désormais MariaDB 10.11.Cependant, je rencontre un souci d’affichage global de l’interface web. Il semble que Centreon n’arrive pas à charger correctement le thème, même après avoir vidé le cache de mon navigateur.Test fait en ingconito, meme resulta.Auriez-vous une piste ou une solution à me proposer, s’il vous plaît ?A savoir que je suis sur AlmaLinux 8.Merci d’avance pour votre aide.;) 

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sdouce
sdouceBuilder *
asked in Platform
service discovery no host visible

Hello,I’m currently experiencing an issue in the Service Discovery module of Centreon.When trying to scan services for a specific host, the search field should suggest the host as I start typing its name (after entering the first 3 letters, for instance). However, in my case, no suggestions appear, even though the host is properly configured in the system and enabled.🔍 Expected behavior:When typing the first letters of a host name (e.g., "Cen"), the host "Centreon-Server" should appear in the suggestion list.🐞 Observed behavior:No suggestion is shown, even though the host exists and is fully configured (status: enabled, correct poller, and template applied).📎 Attached screenshots: Host Configuration (Host “aaaaaa” exists and is enabled)     Service Discovery search box (typing “Centreon” returns nothing)     Could you please advise if this is a known issue or if there are specific requirements for the host to appear in the Service Discovery module?Thanks in advance for your help.

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sdouce
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centreon_sSteward ***
asked in Platform
Problem plugin vmware

Hi I have had a problem with centreon updates for some time. My version is 24.10.8. The problem is in the vmware infrastructure monitoring plugin. Previously (based on the centreon_vmware.pm file) everything worked fine. After updates (from several versions within 24.10) the centreon_vmware service does not want to start. When I change the option to old in the /etc/default/centreon_vmware file and restore the centreon_vmware.pm file, everything returns to normal.Here is the configuration and logs after updates (the last one to 24.10.8), which do not work well.My instance: Centreon 24.10.8, Debian 12. $ ls -lrazem 44-rw-rw---- 1 www-data www-data 1287 2018-10-17 centreon.conf.php-rw-r----- 1 centreon centreon 390 06-24 08:25 centreontrapd.pm-rw-rw-r-- 1 centreon centreon 390 2024-05-16 centreontrapd.pm.dpkg-dist-rw-rw---- 1 centreon-gorgone centreon 626 06-24 08:24 centreon_vmware.json-rw-r--r-- 1 centreon centreon 812 03-28 09:37 centreon_vmware.pm

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ElkouSteward *
asked in Platform
"Loading monitoring connectors" page loading is very slow

Hello,I’m using the Debian Bookworm Centreon image you provide. The loading of the “Loading monitoring connectors” is very very slow, but more generally browsing in any page is quite slow I tuned few Mariadb SQL Backend settings and also tuned some PHP settings but it’s still very slow What is strange is that the CPU usage and memory usage is not full (around 50%) Any idea would be very appreciated Many thanks 

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nitramSteward *
asked in Platform
SSO et API Rest

Je teste actuellement une intégration avec Centreon via l’API REST (en utilisant les endpoints natifs de Centreon).Je voudrais savoir s’il est possible d’utiliser cette API tout en bénéficiant du SSO (LDAP) déjà en place.Je n’ai pas accès à une plateforme de test avec le SSO activé, mais chez l’utilisateur final, l’authentification SSO via LDAP fonctionne sur l’interface web de Centreon.Ma question est donc la suivante :Est-il possible d’utiliser le SSO (basé sur LDAP) pour récupérer le token nécessaire aux appels API ?Et si oui, y a-t-il une documentation précisant les en-têtes ou paramètres spécifiques à fournir (par exemple en complément du UseDefaultCredentials = true dans le handler) ?Merci d’avance pour vos retours ! 

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Stéphane
asked in Platform
Deletion of expired tokens and log files

Hi,Deletion of the expired tokens is logging this : 1) Does it really need to be executed every minutes? As you can see in the log I changed the crontab entry to do this only every five minutes (as a test, I did not observed issue). Every five minutes still seems uselessly too frequent. Do you think it can be done less frequently? Like every hour or so? What’s those tokens’s validity period? 2) What are “tokens which are not linked to a refresh tokens”? Are they the tokens manually created from the UI, from the “API Tokens” menu? I guess they probably even less need to be purged so much frequently than the refresh tokens do, do they? 3) I see a third  line about “expired sessions”, can you tell what is this purge doing? Also, isn’t every minute a bit excessive?  4) I take the opportunity to say that the fact that an upgrade of the centreon-web package systematically overwrites the /etc/cron.d/centreon (ie: even when it has absolutely  no reason to do so) is an issue. I know that one ma

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Stéphane
asked in Platform
Annoying PHP warning flood

Hi,Is it possible to fix this warning because it’s flooding the PHP Centreon error log ( php-fpm/centreon-error.log)[19-Jun-2025 18:00:48 Europe/Paris] PHP Deprecated:  Using unregistered function "is_string" in a template is deprecated and will be removed in a future release. Use Smarty::registerPlugin to explicitly register a custom modifier. in /usr/share/centreon/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatecompilerbase.php on line 663 (Centreon Web 24.10.7)

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Stéphane
asked in Platform
Javascript warning

Hi,What is this warning and could it have a relation with the impossibility to display the Dynamic services configuration page:17:50:37,963 [ Federation Runtime ]: Version 15.0.1 from centreon of shared singleton module react-i18next does not satisfy the requirement of centreon_it_edition_extensions which needs 14.x)  

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ines hmaidiSteward ***
posted in Platform
Installation centreon 24.10

Bonjour,Je souhaite installer Centreon 24.10 sur AlmaLinux 8.10. Selon la documentation officielle de Centreon  les paquets de la version 24.10 sont compatibles avec AlmaLinux 8, AlmaLinux 9, RHEL 8/9, Oracle Linux 8/9 et Debian 12.Voici les informations de mon système :NAME="AlmaLinux"VERSION="8.10 (Cerulean Leopard)"PLATFORM_ID="platform:el8"Donc je suis bien sur une base EL8, ce qui est officiellement pris en charge.Cependant, lors de la configuration du dépôt j’ai eu cettre erreur :https://packages.centreon.com/rpm-standard/24.10/el8/x86_64/repodata/repomd.xmlMerci de me confirmer si les dépôts EL8 pour Centreon 24.10 sont bien disponibles et fonctionnels. Sinon, dois-je utiliser Centreon 24.04 en attendant ? 

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FranckSteward *
asked in Platform
GORGONE ERROR - [core] Package 'gorgone::modules::core::action::hooks' already loaded

Bonjour,Sur une derniere version 23.10 j’ai continuellement l’erreur suivante sur mon collecteur:ERROR - [core] Package 'gorgone::modules::core::action::hooks' already loadedJ’ai tenté de supprimer ces 5 dernieres lignes dans le 40-gorgone.yaml du collecteur mais rien y fait Merci pour vos retours

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CismerkusSteward *
asked in Platform
CENTREON 24.10.07 - Community masking

Hello everyone, Since updating my Centreon to 24.10.07, when I configure a host, its community is now hidden.How can I access it and find out which community it is and change it? Thank you for your answers.

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Jean-LucSteward *
asked in Platform
problem when i download a pack from centreon > connectors > Monitoring Connectors

My platform is Almalinux 9.6 Centreon is at 24.10.07when I download a pack from Monitoring Connectors :the host template is installed the Services templates are installedbut le checks control aren’t installed and either the plugins to /usr/lib/centreon/plugins/ is it normal ?

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Frederic BruandSteward *
asked in Platform
Probleme de sauvegarde sous hyper-v de la VM sous almalinux 9.6 ou est installé Centreon 24.10.7

Bonjour,Lors de la sauvegarde de la VM sous almalinux 9.6 avec Centreon 24.10.7 nous avons ce message sur le serveur almalinux (journalctl -u hypervvssd.service) :Hyper-V VSS: FREEZE of /var/lib/centreon-broker failed; error:13 Permission deniedY a-t-il une solution pour résoudre cette erreur ?Les droits sont ainsi[root@mucenprd03 ~]# ll /var/lib/centreon-brokertotal 8prw-rw-r--. 1 centreon-broker centreon-broker 0 17 juin  15:36 central-broker-master-stats.json-rw-rw-r--. 1 centreon-broker centreon-broker 8 17 juin  15:03 central-broker-master.unprocessedprw-rw-r--. 1 centreon-broker centreon-broker 0 17 juin  15:36 central-rrd-master-stats.json-rw-rw-r--. 1 centreon-broker centreon-broker 8 17 juin  15:03 central-rrd-master.unprocessedL’Hyper-V est sous Windows Server 2022 Standard 21H2Merci par avance sur un retour.

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glepinay
asked in Platform
How to create tickets with Open-Tickets in command line

Hi,We are using Centreon Open Tickets (Version centreon-open-tickets-21.10.1-1).It has been configured with rules to create ticket on our Jira infra.Afiter follwowing this documentation : Integration Open-Tickets - Accueil DIS - Centreon - Wiki (vaudoise.ch)… we can now open a ticket manually  from the’Custom View’ page… this iw working Well. But now we would like that tickets are created automatically when a Centreon Services reaches it critical hard State.To do this, I need to configure a Notification Command : but its means that we must to know the syntax on how to create a ticket in command line.On our poller we installed this package:centreon-plugin-Notification-Centreon-Opentickets-Api-20221017-094659.el7.centos.noarchIt provides this plugin : ‘/usr/lib/centreon/plugins/centreon_notification_centreon_opentickets_api.pl’ The modes availables are .   close-host   close-service   open-host   open-service … So we should be able to create a ticket in command line with this plugin, but

64115
cmeschin
Centreonian
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jbossSteward **
asked in Platform
Bug: register remote server to central

Hello,i follow the procedure to register remote server to central server and it exits with success: But on the central GUI, i’m not found the remote server preregistred, do you know  why???Thank for your help   

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kmylozzSteward *
asked in Platform
Poller does not work after clear instalattion

Hi!I recently installed a poller on AlmaLinux 8 Using Packages, on centengine.log a see this log: I installed AlmaLinux 9 and 10 and i received same log, the poller was installed on Hyper-V. y have any poller in others location and it works fine.i didn’t try join to Central, just after install packages i received that log.Some Idea?

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JoxavySteward *
asked in Platform
Unable to see web ui plugin command checks results but can be seen just fine on server side

Hello everyone I”m monitoring hosts from a certain poller x that’s connected to the centreon central, however when i run command checks on the poller server I do get a result returned but on centreon web UI I see “uknown” state? and that no result was returned from plugin? anyone has any idea why? on the server itself:it’s same exact command so I’m unsure why I’m not seeing result on web UI?

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ibonSteward *
asked in Platform
ITS - Monitor VCSA SSL certificate

HelloWe have a serious problem with the vCenter machine, where we can't monitor the machine's SSL certificate.It's true that we have the ability to monitor the licenses section, which is already set up, but not the certificate section.Are you going to add that to the monitoring?I'm putting it as a high priority since we need to respond to the client to let them know when it will be implemented.Can you please tell us something*?

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Alexandre BelhommeSteward **
asked in Platform
Graph time shift by an hour TZ America/Mexico_City

Hello, i’m wondering if i missconfigured a centreon. It is based at Mexico city and by so is configured on the America/Mexico_City timezone.I’m working on the version 23.10 of Centreon.This timezone is setup in the PHP configuration, in the global configuration of the instance, and configured as the timezone of the user.As i watch the graphs of my services in the resource tab, i see the data at the proper times but when i look into legacy screens or through custom views, the data is an hour late.Maybe i missed a configuration somewhere ? but it seems it’s only on that timezone. I read online that Mexico removed their summer time shift, so maybe it is related.Has anyone faced this kind of issue ?

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rpjSteward *
asked in Platform
Trap snmp en HEX

Bonjour a tous, j’ai un script qui envoie du text via snmp, et coté centréon tout fonctionne bien, sauf lorsque mon trap contient un “accent” du style :”é”.  Lorsque mon trap contient des accent il est ecrit en HEX. Je ne comprend pas pourquoi… auriez vous une idée?  J’ai vérifié coté “locale” ou “export” sur mon centrale qui recoit les traps (un debian) tout est bien en anglais utf8. 

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glepinay
asked in Platform
NEED HELP - After centreon Upgrade : High cpu load on mariadb database serveur

Hi,We recently upgraded our centreon infra from 24.04.12 to 24.10.7.Our mariadb server (On a standalone redhat serveur) is version 10.11.10 Just after the upgrade we noticed that the CPU_LOAD on the database serveur is increasing pemanently and regulary … Now 100% CPU is reached … an the top report : load average: 11.56, 9.75, 9.59(Usually it is below 1,5)We have 4vcpu on the redhat server.After enabling the lonq_query logging I noticed that I have between 1 an 14 similar requests running in PARALLEL :SELECT contact.*, cp.password AS contact_passwd, t.topology_url,t.topology_url_opt, t.is_react, t.topology_id, tz.timezone_name, t.topology_page as default_pageFROM `centreon`.contactLEFT JOIN `centreon`.contact as template    ON contact.contact_template_id = template.contact_idLEFT JOIN `centreon`.contact_password cp    ON cp.contact_id = contact.contact_idLEFT JOIN `centreon`.timezone tz    ON tz.timezone_id = contact.contact_locationLEFT JOIN `centreon`.topology t    ON t.topology_page

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Le_DOCSteward *
asked in Platform
Upgrade 22 to 24

Hello I’ve upgrade my old CentOS7 with Centreon 22.04 to OL8 with Centreon 24.I had to remove all mariadb, and centreon package to proceed the OS upgrade.The database is now correctly configured, I have my old data, and want to make the Centreon Upgrade.When I goes to page /install/upgrade, and start upgrade, I’m currently stuck at step 4: 22.10.30 to 23.04.0When I check logs I see some errors:sql-error.log>[2025-06-06T15:14:01+02:00] ERROR : [CentreonDb] Error while executing the simple query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'sat.token_type' in 'where clause' | {"context":{"default":{"back_trace":{"file":"/usr/share/centreon/www/class/centreonDB.class.php","line":947,"class":null,"function":null},"request_infos":{"url":null,"http_method":null,"server":null,"referrer":null}},"exception":{"exception_type":"PDOException","file":"/usr/share/centreon/www/class/centreonDB.class.php","line":342,"code":"42S22","message":"SQLSTATE[42S22]: Column not found: 1054 Unknow

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amine.zawakSteward *
asked in Platform
Centreon MAP ERROR after upgrade

Hi, After upgrading to version 24.10 Licence is OK but we have error below in /var/log/php-fpm/centreon-error.log :[2025-06-12 10:17:10.854] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Retry in 60 seconds[2025-06-12 10:18:10.855] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Refreshing Map license...[2025-06-12 10:18:10.868] [ERROR] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Cannot connect to remote License Manager {}java.util.concurrent.ExecutionException: org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><EOL><html><head><EOL><title>401 Unauthorized</title><EOL></head><body><EOL><h1>Unauthorized</h1><EOL><p>This server could not verify that you<EOL>are authorized to access the document<EOL>requested.  Either you supp

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robertogabarronSteward *
asked in Platform
Error deploying SAML

Good morning,we are trying to set up SAML authentication with our EntraID applicationWe´ve published application, we´ve remote login url, entity id and user id attributeBut when we try to login appears the following error: Authentication method 'X509, MultiFactor, X509Device' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'How can we fix it?

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fmattes
Centreonian
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Jeankien
asked in Platform
Recurring Downtimes not working

Hello,I am using centreon 24.10.6.I have created recurring downtimes on certain services (as seen below), however they do not work and do not show up in Monitoring>Downtimes. On the server itself, manipulating recurring downtimes do not generate any logs anywhere, however it does affect the database and I can see the different entries. When creating regular downtimes however, it does work normally, showing up in the Monitoring section and in the logs on the server. It might be a problem with rights on certain files as I’ve been having problems with that recently or that the process which is supposed to retrieve information from the database is not functional, but I haven’t been able to figure it out.  Thank you !

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Laurent
Centreonian

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