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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

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  • 5,554 Replies
1751 Topics
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Alexandre BelhommeBuilder *
asked in Platform
What user for CLAPI command

I’m facing regular issues with using the CLAPI centreon command.Especially in terms of permissions. I face issues regarding permissions on log files or php files, sometimes it’s files created that are blocking gorgone. I was wondering if there was a clear recommendation in terms of what is required in terms of permissions for the execution of a CLAPI centreon command.Is itas root as apache (i’m running in RHEL 9) as centreon (or other centreon linked user like centreon-engine) as a custom user but with centreon as a secondary group  Would someone that faced similar issues please guide me ?Thank you so much

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JeanBruderSteward **
asked in Platform
Host autodiscovery : command not allowed (whitelist) at array index '0'

Dear Centreon Community,While trying to implement a basic “host autodiscver” using nmap, the following error appears after the discovery ends : command not allowed (whitelist) at array index '0'Could somebody please help to correct this basic issue ?Regards,Jean

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wackou
wackouSteward **
asked in Platform
Notification by email not working

Hello,I’m in the process to upgrade/mirgrate from 21.04 to 24.10.Everything is “almost” working, I’m actually working on the mail notification.So I follow the doc here : https://docs.centreon.com/docs/administration/postfix/Everything is working as expected, I can sent mail using the test commandecho "Test" | mail -s "Test" user@isp.comBut on Centreon, I do not receive any notification.The Centreon server didn’t even try to sent something (no logs on my SMTP server).So something seems misconfigured on the server, I have doubt on the postfix service itself, as the status is active (exited) but on the doc it is active (running). Also, I have doubt on the command as maybe something changed during the 21.04 → 24.10 upgrade that didn’t update correctly. Error seems the same as Thanks a lot !

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amine.zawakSteward *
asked in Platform
Centreon MAP ERROR after upgrade

Hi, After upgrading to version 24.10 Licence is OK but we have error below in /var/log/php-fpm/centreon-error.log :[2025-06-12 10:17:10.854] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Retry in 60 seconds[2025-06-12 10:18:10.855] [INFO ] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Refreshing Map license...[2025-06-12 10:18:10.868] [ERROR] [c.c.m.s.s.l.LicenseVerificationService] [StudioTaskExecutor-2] : Cannot connect to remote License Manager {}java.util.concurrent.ExecutionException: org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><EOL><html><head><EOL><title>401 Unauthorized</title><EOL></head><body><EOL><h1>Unauthorized</h1><EOL><p>This server could not verify that you<EOL>are authorized to access the document<EOL>requested.  Either you supp

331
Laurent
Centreonian
S
snamidroSteward *
asked in Platform
Bad Macro name with API v1 and get macro on service

Hello,We’ve encountered a recurring issue when querying service macros via the Rest API (v1) (getmacro action). Some macro names are returned truncated or corrupted, it’s random.I can recreate macro, and it’s working but not for longtime.For example, instead of returning:{ "macro name": "TICKET_ID", "macro value": "12345678" } We sometimes receive:   {      "macro name": "ITICAL",      "macro value": "350",      "is_password": "",      "description": "OPTIONNEL - Seuil mémoire en MB",      "source": "App-SS-Process-Memory\nTI"    },    {      "macro name": "KET_ID",      "macro value": "",      "is_password": "",      "description": "",      "source": "generic-active-service-custom\nSE"    }, I have many MACRO on sercice, and i have this problem on differents servicses.  The call is :{ "action": "getmacro", "object": "service", "values": "HOSTNAME;SERVICENAME"} 

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Laurent
Centreonian
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ChrisSnZSteward *
asked in Platform
centreon_mssql.pl --plugin database::mssql::plugin - How to use ? What can I do with it ?

Hello,I would like to count how many records encounter a condition into a table, and I would like to rise an alert (warning and critical thresholds) when some values are overset.But I dont want to get only the number as output,but I also want to back a text which is a concatenation of lot of some others fields of this table.So, I think to proceed with "centreon_mssql.pl --plugin database::mssql::plugin" and "--mode='sql-string' " instead of "--mode='sql'" because I need a text output.. But how to do that exactly ?Is someone can help me ?RegardsPS : I'm french speaking.. So Maybe my english here over was not good enough to explain my request as well ? ; )  

91
Laurent
Centreonian
Pascal
PascalSteward ***
asked in Platform
23.04 : No route found for "GET /api/latest/auto-discovery/scheduling/jobs" after upgrade

Hi,During my migration from 22.10 to 23.04, I had some issues with host auto discovery.The following error is visible in the gorgone log[autodiscovery] -class- host discovery - cannot get host discovery jobs - request error [code: '404'] [message: 'No route found for "GET https://<centreon>/centreon/api/latest/auto-discovery/scheduling/jobs"']The API seams to be good because I am able to check the current version of the api:curl https://<url>/centreon/api/latest/platform/versions{"web":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"modules":{"centreon-pp-manager":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"centreon-license-manager":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"centreon-autodiscovery-server":{"version":"23.04.0","major":"23","minor":"04","fix":"0"}},"widgets":{"Service Monitoring":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"Grid-map":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"Global Healt

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S
Stéphane
asked in Platform
Packaging issue?

Hi,  Upgrading : centreon-engine-daemon-24.10.10-1.el8.x86_64 67/1663 Running scriptlet: centreon-engine-daemon-24.10.10-1.el8.x86_64 67/1663 /var/tmp/rpm-tmp.Gw3Dya: line 236: syntax error near unexpected token `<' /var/tmp/rpm-tmp.Gw3Dya: line 236: ` done < <(find /etc/centreon-engine-whitelist -type f -print0)' warning: %post(centreon-engine-daemon-24.10.10-1.el8.x86_64) scriptlet failed, exit status 2Error in POSTIN scriptlet in rpm package centreon-engine-daemon Upgrading : centreon-broker-cbd-24.10.10-1.el8.x86_64 68/1663 Running scriptlet: centreon-broker-cbd-24.10.

101
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mc.gyver.rebootSteward ***
asked in Platform
Error with cbd 24.10 (input/output deleted from broker configuration)

Hello,I have been experiencing several problems since today with version 24.10 Centreon On-Prem.My pollers can no longer communicate with my central server on port 5669.I have tried the various Centreon procedures to resolve this (restarting the centengine and gorgoned services, looking at the logs, etc.).I'm quite used to these problems in general but this time, strange behaviour is occurring.It seems that the input and output configuration of my central-module-master and central-broker-master have disappeared from the files when I display them via the CLI in SSH.I tried to see what was happening via the GUI but when I recreated and saved them, an error appeared: Could not resolve host: centreon.mysite.com for ‘https://centreon.mysite.com/centreon/api/latest/configuration/broker/1/outputs’.(Obviously, I've replaced the url in the error to show you)Same thing when I modify the input : Could not resolve host: centreon.mysite.com for ‘https://centreon.mysite.com/centreon/api/latest/confi

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SohoshiroSteward *
asked in Platform
Updated centreon from 19 to 24, need to migrate the old poller to it

Hello ! I migrated my centreon from a 19 version to a 24 oneFrom my 19 version, I had a poller, that I didn’t touch at all, and now, I would like to get the configuration that is on that poller and migrate it inside the new 24 one (not add a poller to it, but merge it to the new centreon)Do you know how can I do that ? 

234
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JoxavySteward **
asked in Platform
poller's JSON file doesnt get sent from centreon central to the poller

Hello, Ive set up centreon server and two pollers, for one poller everything works fine, for the other one, the poller.json file doesnt get sent at all? ive checked in centreon central and i saw it does get generated after export but its never sent to my poller because i cant find it in the poller, therefore i cant make connection between the two, and also in the centengine.cfg file i see broker module on my poller it set to ‘centrlal-module.json” when it should be set to something else etc, im confused why the .json file isnt being sent, if i add it manually will it work? ive even checjed the mysql db on centreon central and i see it has two pollers, so I have no clue whats cuasing it, the ports needed were allowed via the firewall so i doubt they’re the issue,please help i can’t figure it out

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katskaSteward **
asked in Platform
centreon_fortinet_fortigate_restapi.pl special character issue

Hi, I have an issue with centreon_fortinet_fortigate_restapi.pl. If I try to get license info I get error: UNKNOWN: Cannot decode response (add --debug option to display returned content) Issue comes from the fact that there is letter Ü in output as company name. That messes the output up.I tried different options in the commandline, but at least to me only fix seems to be, is to add UTF-8 encoding to plugin. Or am I missing something or is there some magical hack I can use?NB! It not possible to change the company name not to have that letter Ü in it. 

50
K
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btrocmeSteward *
asked in Platform
Supervision de sauvegarde / d'un fichier unique

Bonjour,Dans un répertoire donné, il y a 1 fichier de sauvegarde par jour.Le plugin NRPE permet de vérifier s’il y a UN fichier présent dans le répertoire qui a une date de modification de moins de UN jour.Exemple : /usr/lib/nagios/plugins/check_centreon_nrpe -H IP -p 5666 -t 60 -u -m 8192 -c check_files -a "paths=E:/Dump/" "pattern=*.bak" "warning=count>1" "critical=count<1" top-syntax='${status}: ${problem_count}/${count} files (${problem_list})' detail-syntax='' filter="written > -1d" "empty-state=CRITICAL"Je n’arrive pas à reproduire le même fonctionnement avec les plugins FTP/SNMP/CIFS. Ils semblent ne pas avoir de fonction pour vérifier la date d’écriture ET le nombre de fichiers attendu.Exemple : /usr/lib/centreon/plugins/centreon_protocol_ftp.pl --plugin=apps::protocols::ftp::plugin --mode=date --hostname=IP --username='login' --password='password' --warning='84600' --critical='' --directory='/Backup'/usr/lib/centreon/plugins/centreon_protocol_cifs.pl --plugin=apps::p

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jbossSteward **
asked in Platform
Problem with centreon gorgoned centreon 24.10.5

Hello,i’ve an issue withe connectivity between centreon central and a remote poller with the 24.10.5 version. My central can reach the remote poller with tcp port 5556 From cental, a netstat command  we can see Fin wait, it’ seems that the client initiale a connection to the remote server but don’t have received the reponse that the connection is established.  From the remote server: we can see  a lot of established connection to the central… Normally i have other remote server, and normally there is only one connection, but not a lot as the screenshot. Architecture:CI-remote <--> FW customer ==VPN== FW IT↔ CentralWe have open all rules on each FW temporary to analyse but the connection is not permanent…. Actually, when i export config throw the Web interface, the files generated are not moved on the server remote, i’have issue Handshake Timeout the remote server id =5the central id=1 Could someone explain my which commands are running when the export is done i hope i can see err

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Centreonian
wackou
wackouSteward **
asked in Platform
Widget is already installed

Hello,I just upgraded from 21.04 to 24.10.When upgrading the widget, I ahve the following error on the “grid-map” widget.I think is an old that have never been solved :(Thank you.​​​​​​ 

318
wackou
D
d1lazarusSteward *
asked in Platform
Alma Linux 10.8 Update Breaking Centreon

Being the first of the month is was time for me to run my regular updates for my Centreon VMs.  This is  running AlmaLinux 8.10 Kernel 4.18.0-553.60.1.e18_10.x86_64 and Centreon Version 24.04.15 after the new update and it has broken all of my monitoring.  Execute command failed is the error that I am seeing in the status page.  I have rebooted the machine with no change.  Some googling came up with making sure SELinux was disabled.  Initially it was not, but I did change that, rebooted the system again and still getting the same error.Fortunately this is a VM and I did take a snapshot prior to updating so was able to restore functionality quickly.  Did some more research, ran the update again, but still the same result.  Anyone else run into the same issue?  Or would have any further thoughts on what I should check?

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rchauvel
Centreonian
rchauvelCentreonian
published in Platform
24.10 Service Pack - Announcement
24.10 Service Pack - Announcement

It's been 9 months now since we released the first LTS version: Centreon 24.10.Thousands of platforms around the world have been upgraded and there have been some minor updates to address early adopter findings. 24.10 Service Pack 1 is now available! If you are using a commercial edition of Centreon, please check the maintenance table below to ensure you remain fully supported:  Version End of support State Centreon 24.10 10/2027 Supported (LTS) Centreon 24.04 04/2026 Supported Centreon 23.10 10/2025 Supported Centreon 23.04 04/2025 No longer supported Centreon 22.10 10/2024 No longer supported Centreon 22.04 05/2024 No longer supported Centreon 21.10 11/2023 No longer supported Centreon 21.04 10/2022 No longer supported  24.10 brought many improvements, as well as important security

930
rchauvel
Centreonian
S
Stéphane
asked in Platform
View by host

Hi,The view by host is limited to 100 objects per page: Wrong number of servicesIt leads to a wrong number of services for host, as you can see in the image below: Right number of servicesThis is utterly wrong in my opinion.Moreover, I don’t understand why the the number of objects per page is limited to such a low maximum   of 100.Is the Javascript which handles the display is so CPU intensive that displaying more objects would be too much for a descent browser?!This is Centreon Web 23.10.16

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nourraseydouSteward *
asked in Platform
Issue with API generate-and-reload module returning HTTP 500 instead of 204 on Centreon 24.10.8

Hello,When calling the Centreon API endpoint:/centreon/api/latest/configuration/monitoring-servers/3/generate-and-reload I receive an HTTP 500 Internal Server Error with the following JSON response:{ "code": 500, "message": "There was a consistency error in the exported files - please use the legacy export menu to troubleshoot" } Centreon version: 24.10.8 The same operation works correctly when performed manually through the Centreon web interface. The error only happens via the API. Is this a known issue or bug? Are there any recommended solutions or workarounds to fix this?Thank you!

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baskmobileSteward *
asked in Platform
Change of behavior of CLAPI between 24.10.2 and 24.10.3 (on empty returns)

Hi =) I just upgraded from 24.10.2 to 24.10.3 last week, and I just found a change of behavior of the CLAPI. I think I’m “stretching” the use of the CLAPI and maybe I’m not following best practices, so feel free to give me feedback on how you would do those tasks When I create a new project / new VMs in an existing project, I like to check if the host already exists via this CLAPI, to only apply my “auto_checks_conf” to newcommers and not get an error message like “This host already exists”I used to check with commands like this one : centreon -u admin -p '*****' -o HOST -a show -v "{{ Hostname }}"What I used to get as a return when there were no existing hosts : id;name;alias;address;activateWhat I have now :id;name;alias;address;activateReturn code end :Here is a more complete show of what I try to do in the end (ansible, I’d understand to not have help on this part as this is not directly related to centreon) :  - name: check si host existe shell: centreon -u admin -p '*****' -o H

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drabobasileSteward *
asked in Platform
Mise en place de LAB

Bonjour ,Je veux mettre en place un LAB centreon , comment faire ?Quequun peut maider svp ?’’

71
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cylhSteward *
asked in Platform
How to resolve ERR_CONNECTION_TIMED_OUT few minute after login

Hi everybody, I’m a new user of Centreon and I’m tryping to install it on a vm via vmware ESXi. I encountered a problem , few minutes after log in the interface web of centreon I loose the connection and I have a message : ERR_CONNECTION_TIMED_OUT My vm is on I don’t really understand why I have this problem  

2082
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TanakazSteward *
asked in Platform
Database issue

Hello,Centreon works since the update, but sometimes I get an error. Database issue : 1If I restart the centengine service it works again for a few days/hours. I browsed the logs but I did not find any information, if someone can give me some leads I am interested.I only have one VM with everything on it.

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eric-PSteward **
asked in Platform
Analyzing Arkeia jobs via Centreon

Hello, I'm looking for a script that analyzes the results after a backup performed via Arkeia. If any of you have worked on this, I'd be interested.Best regards,Eric

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BochiSteward **
asked in Platform
OpenID connect session time out

Hello all,I’m facing another issue with OpenID connect (Centreon/OKTA), every hour users are disconnect, dashboard display error message ‘Invaid cerdentials.’Did you encontered this issue ? 

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