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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

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1646 Topics
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dacodacSteward *
asked in Platform
Migration CentOS 7/22.10 vers Alma 9/24.10.5

Bonjour la communauté,Nous avons effectué une migration de CentOS 7 Centreon version 22.10 vers une distribution Alma 9 Centreon version 24.10.5.Nous avons suivi la procédure Migrer depuis un OS de type EL vers un autre OS de type EL (depuis un Centreon 18.10 ou plus récent) | Centreon Documentation (jusqu’à l’étape 5.8).La migration semble s’être bien déroulée.Cependant, en s’authentifiant sur la page aucun résultat s’affiche. Or, dans la partie Configuration\Hôtes\Hôtes ou Configuration\Services\Services par hôte des éléments y figurent.Dans la partie Collecteurs, le collecteur Central.Nous n’avons pas désinstallé les agents précédemment installés pour la version 22.10 (environnement Windows).Serait-il possible d’avoir une aide ?Merci à toute la communauté.  

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thakalaSteward **
posted in Platform
BI report generation broken after ujpgrade from 23.10 to 24.10 - solution

Upgrading BI from 23.10 to 24.10 breaks PDF report generation, update removes few required JAVA libraries xmlbeans-2.3.0.jar and dom4j-2.1.4.jar.You can download missing JARs fromhttps://repo1.maven.org/maven2/org/apache/xmlbeans/xmlbeans/2.3.0/xmlbeans-2.3.0.jarhttps://repo1.maven.org/maven2/org/dom4j/dom4j/2.1.4/dom4j-2.1.4.jarCopy them to /usr/share/centreon-bi/bin/cbis_lib/ and report generation should work again.

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thakalaSteward **
posted in Platform
BAM broken after 23.10 to 24.10 upgrade - solution

BAM update from 23.10 to 24.10 does not seem to apply required SQL schema updates, as a result upgrade renders BAM unusable with error like this[2025-04-07T14:32:23+03:00] ERROR : [CentreonDb] Error while using CentreonDb::query | {"context":{"default":{"back_trace":{"file":"/usr/share/centreon/www/class/centreonDB.class.php","line":947,"class":null,"function":null},"request_infos":{"url":"/centreon/api/internal.php?object=centreon_bam_top_counter&action=getBamTopCounterData","http_method":"GET","server":"10.204.72.72","referrer":"https://10.204.72.72/centreon/main.php?p=20201"}},"exception":{"exception_type":"PDOException","file":"/usr/share/centreon/www/class/centreonDB.class.php","line":1011,"code":"42S22","message":"SQLSTATE[42S22]: Column not found: 1054 Unknown column 'all_business_views' in 'field list'","previous":null},"custom":{"db_name":"centreon","query":" SELECT ba_group_id, all_business_views FROM mod_bam_acl ","pdo_error_infos":["42S22",1054,"Unknown column 'all_b

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BastienDSteward *
asked in Platform
Errors with RRDtool

Hi Centreon community, I have no found informations for my problems, so i post here. I am new System Administrator, and i try install Centreon. But have performance problems. After looking log files, i found cause : the log file /var/log/centreon-broker/central-rrd-master.log with high weight (23Go). An error example : illegal attempt to update using time 1724456519.000000 when last update time is 1724456519.000000 (minimum one second step)I activate RRDCached to avoid concurrent write, but have the same problem. [rrd] [error] RRD: ignored update error in file '/var/lib/centreon/metrics/XXXX.rrd': rrdcached query failed on file '/var/lib/centreon/metrics/XXXX.rrd' (UPDATE /var/lib/centreon/metrics/XXXX.rrd 1724329519:67100672.000000): -1 illegal attempt to update using time 1724329519.000000 when last update time is 1724329519.000000 (minimum one second step) Do you have an idea for this problem ? Thanks ! (Sorry if my english is bad, i’am frenchy) 

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sdouce
sdouceBuilder *
asked in Platform
Install Remote :1146 Table 'centreon.nagios_macro'

Hello , I try to install another one Remote Server on Azure.Following Centreon doc , it’s impossible im stuck on step 7 during install . I tried to reinstall all but always the same pbm .Any ideas ?

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aalz0Builder *
asked in Platform
Centengine error

I dont know why, I have a centengine error, I get the following output when I put systemctl status centengine: centengine[38831]: [date] [configuration] [info] Processing object config file '/etc/centreon-engine/severities.cfg'centengine[38831]: [1674206969] [38831] Reading resource file '/etc/centreon-engine/resource.cfg'centengine[38831]: [date [configuration] [info] Reading resource file '/etc/centreon-engine/resource.cfg' centengine[38831]: [date] [core] [info] Starting the TCP thread pool of 4 threadscentengine[38831]: [date] [core] [info] protocols: registering protocol ('file' (layers 1-3)centengine[38831]: [date] [core] [info] protocols: registering protocol ('compression' (layers 6-6) centengine[38831]: [date] [core] [info] protocols: registering protocol ('BBDO' (layers 7-7)centengine[38831]: /usr/sbin/centengine: symbol lookup error: /usr/lib64/nagios/cbmod.so: undefined symbol: _ZN3com8centreon6broker3neb9log_entryC1Evsystemd[1]: centengine.service: Main process exited, cod

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Centreonian
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thakalaSteward **
asked in Platform
Centreon 24.10 SQL errors

We are testing upgrade from 23.10 to 24.10 using VM clone of production and we are seeing some issues.central-broker-master.log contains errors we have never seen before[2025-04-04T11:57:13.036+03:00] [sql] [error] PB actual end time 18446744073709551615 -> NULL[2025-04-04T11:57:13.036+03:00] [sql] [error] PB actual end time 18446744073709551615 -> NULL[2025-04-04T11:57:13.087+03:00] [sql] [error] PB actual end time 18446744073709551615 -> NULL[2025-04-04T11:57:13.087+03:00] [sql] [error] PB actual end time 18446744073709551615 -> NULLAnyone know what does PB stand for in this error, there is not much information to much of debugging with this very brief error message.Also for some reason Centreon Broker does not show any configured inputs or outputs, they are all simply gone after update. Anyone else seen this happen?

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vlelongSteward **
asked in Platform
Historique bloqué après upgrade vers 24.10 / stuck timeline after upgrade to 24.10

########## FRENCH ###########Bonjour,Le 25 Novembre dernier, j'ai effectué une montée de version Centreon vers la version 24.10 .Depuis ce jour, l'historique de mes sondes est arrêté en date du 25 novembre....Quelqu'un pourrait m'aider à debug et remédier à ce problème s'il vous plait ?########## ENGLISH ##########Hello,On November 25th, I upgraded Centreon to version 24.10 .Since that day, the timeline of my services is stopped as of November 25th....Could someone please help me to debug and remedy this problem?  Captude du 19/12/2024 // image taken on 12/19/2024

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tomyllaSteward *
asked in Platform
Centengine error

Hi,I´ve got the same problem that the one in this post: It was “solved” (in that post) reinstalling centreon packages but it doesn´t work for me.Could you please give a hand? I´m a bit lost.It happened after an update (OS + Centreon) and an import of some resources via CLAPI.Centengine error:“/usr/sbin/centengine: symbol lookup error: /usr/lib64/nagios/cbmod.so: undefined symbol: _ZN3com8centreon6broker8LogEntryC1EPN6google8protobuf5ArenaEb”No errors on database log. No errors on broker log. No errors on apache/php logs…Almalinux 9.Centreon Centreon Engine 24.10.4 (according to the browser).Standalone server with MariaDB. No pollers.I´ve tried:dnf reinstall centreon-clib dnf reinstall centreon-broker\*dnf reinstall nagios*dnf reinstall centreon*… with NO success.Restarting server or centreon/db services doesn´t help.Something strange:In the browser I see version:24.10.4 but the installed packet version is: 24.10.5-1centreon-24.10.6-1.el9.noarchcentreon-auto-discovery-server-24.10.3-1.e

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BenjaminLSteward **
asked in Platform
Monitoring Azure Virtual Machine / State : Unknown

Hello everyone.We are currently facing an issue with the Azure Virtual machine plugin. We monitor 13 VM, and every time, at least 3 of them appears (randomly and it can be 4-5-6)  as DOWN in our GUI. While the rest of the service associated to the VM works like a charm.   When launching the following command from the poller with the --debug argument I get the following :== Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):== Info: Connection state changed (MAX_CONCURRENT_STREAMS == 100)!=> Recv header: HTTP/2 200=> Recv header: cache-control: no-cache=> Recv header: pragma: no-cache=> Recv header: content-length: 663=> Recv header: content-type: application/json; charset=utf-8=> Recv header: expires: -1=> Recv header: strict-transport-security: max-age=31536000; includeSubDomains=> Recv header: x-content-type-options: nosniff=> Recv header: x-ms-ratelimit-remaining-subscription-resource-requests: 97=> Recv header: x-ms-request-id: 142788ce-1818-4a30

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PilouuuSteward **
asked in Platform
SQL error centreon

Hello,I have this error :[2025-04-02T18:53:32+02:00] CRITICAL : [CentreonDb] Unable to connect to database : SQLSTATE[HY000] [2002] No such file or directory | {"context":{"default":{"back_trace":{"file":"/usr/share/centreon/www/class/centreonDB.class.php","line":934,"class":null,"function":null},"request_infos":{"url":"/centreon/widgets/service-monitoring/src/index.php?widgetId=12&page=0","http_method":"GET","server":"x.x.x.x","referrer":"http://10.27.69.90/centreon/widgets/service-monitoring/index.php?widgetId=12&customViewId=3"}},"exception":{"exception_type":"PDOException","file":"/usr/share/centreon/www/class/centreonDB.class.php","line":147,"code":2002,"message":"SQLSTATE[HY000] [2002] No such file or directory","previous":null},"custom":{"db_name":"centreon","pdo_error_infos":["HY000",2002,"No such file or directory"],"pdo_error_code":2002,"dsn_mysql":"mysql:dbname=centreon;host=localhost;port=3306"}}}All services work, all connexion too.Does anyone had an idea ?Thanks !

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laurentlascaraySteward *
asked in Platform
upgrade from 24.10.4-1

Hello i am  on 24.10.4 , i understood new  version of centreon arrived someone can confirm ? Laurent 

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jderrienSteward *
asked in Platform
Central server gets updated as not running when initializing a remote

Hello,I'm trying to setup a Centreon infrastructure with a Central server and a Remote one.I’m using these versions:Centreon version 24.10 Running on Debian 12 Remote databasesI'm following the documentation.At the last step from Attach a remote server to a central server - when running:systemctl restart cbd centengineThe processes are restarted on the remote server, the web UI shows the remote as running (green),BUT the central server is set to "not running" (red) at the same time.The processes are still running on the Central server. When restarting the services on the Central serveur, the status is back to "running" (green).I haven't seen anything relevant in the logs to explain this.I can see these queries being run on the mysql server:2025-02-08T19:06:36.349406Z 205 Execute INSERT INTO instances (engine,running,name,pid,instance_id,end_time,start_time,version) VALUES('Centreon Engine',0,'Central',31412,1,1739041596,1739039104,'24.10.3') ON DUPLICATE KEY UPDATE engine='Ce

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wackou
wackouSteward *
asked in Platform
Widget is already installed

Hello,I just upgraded from 21.04 to 24.10.When upgrading the widget, I ahve the following error on the “grid-map” widget.I think is an old that have never been solved :(Thank you.​​​​​​ 

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wackou
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gugupeSteward *
asked in Platform
Cannot get partition information [centreon@centreon-central ~] error

As mentioned, I got this error while trying to do step 4 of the server instructions (step 3.5 in the official documentation: Add a MariaDB table partition. This step is mandatory. Your Centreon server will not work if this isn't done.).I can connect to the web console, but I see a database issue/poller not running: 

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Cm123Steward **
asked in Platform
Error while upgrading poller from 23.10 to 24.1

Hello,I have received below error as i am upgrading my poller from 23.10 to 24.04.Error: Transaction test error: file /usr/1ib64/1ibmariadb.so.3 from install of mariabd-connector-c-3.1.11-2.e18x86 64 conflicts with file from package MariaDB-shared-10.5.16-1.e17.centos.x86_64  What should be done. Should i remove the package  MariaDB-shared-10.5.16-1.e17.centos.x86_64?

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wackou
wackouSteward *
asked in Platform
Migrate remote poller

Hello,I’m in the process to upgrade/mirgrate from 21.04 to 24.10.The “Central” is working and now I’m deploying new “Remote Poller” by following the procedure :Migrate from an EL-type OS to Debian | Centreon DocumentationSo I install a fresh Debian 12 and install the package as indicated here Migrate from an EL-type OS to Debian | Centreon DocumentationHowever the documentation is unclear to me …Once the remote poller installation is OK, I just have to replace the configuration on the central and try to push the configuration ?If its the case, then the conf cannot be pushed.Should we “register the server” ? I suppose no as its already registered.Thanks for your support.

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wackou
gwendal.praud
gwendal.praudSteward *
asked in Platform
Group mapping avec OpenID sur Ping Federate

Bonjour,Nous avons réussi à mettre en place l’authentification avec OpenID sur Centreon cependant nous souhaitons utiliser les fonctions de role mapping et de group mapping.Nous avons 4 différents rôles dans Ping Federate mais je crois que l’interprétation de la réponse de Ping Federate ne se passe pas bien lorsqu’on regarde les logs en mode debug : [2024-06-04T16:33:32+0200] [ERROR] [Core\Security\ProviderConfiguration\Domain\SecurityAccess\RolesMapping:152]: Configured attribute value not found in roles mapping configuration {"configured_authorized_values":["ADMINISTRATEURS","ADMINISTRATION","CONSULTATION","SUPERVISION"],"provider_conditions":["ADMINISTRATEURS|SUPERVISION"]}[2024-06-04T16:33:32+0200] [ERROR] [Core\Security\Authentication\Application\UseCase\Login\Login:139]: An error occured while matching your ACL conditions {"trace":"Core\\Security\\Authentication\\Domain\\Exception\\AclConditionsException: Role mapping conditions do not match in ….Je crois que la structure de la r

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fvinancano_dttSteward **
asked in Platform
Database partitioning has stopped

 I was alerted to low diskspace on my Centreon 24.10 server and the space was mostly being used by the database. On further investigation I saw that the partitioning had stopped 23/11/2024 with the pmax being the largest.Partitioning Properties   Partition name Creation time Number of entries Data size Index size Total size pmax November 13, 2024 4:00:02 AM 209236541 8307 MB 3577.98 MB 11884.98 MB p20241123 November 13, 2024 4:00:02 AM 2035010 81.61 MB 53.61 MB 135.22 MB p20241122 November 13, 2024 4:00:02 AM 2104288 83.61 MB 54.64 MB 138.25 MB p20241121 November 13, 2024 4:00:02 AM 1952270 77.61 MB 51.59 MB 129.2 MB  When I try to run “/usr/bin/php /usr/share/centreon/cron/centreon-partitioning.php” I receive:[root@LINFPV003 a-fv]# su - centreon -c '/usr/bin/php /usr/share/centreon/cron/centreon-partitioning.php'[Mon, 31 Mar 25 08:19:

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dmembibreSteward *
asked in Platform
Unable to export on Central poller

Hello, we have migrated Centreon 21.04.11 on CentOS 7 to Centreon 24.10.3 on Debian 12, and we are facing the following issue.  The only watchdog.json file we see is for the broker configuration; we don't see anything related to VMware. Can you help us? BR

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Alexis63Steward *
asked in Platform
Remote server running on Central but not displayed running on the Remote Side

Hi,(Sorry in advance for my English) I’m trying to link a Remote Server on a Central both behind a firewall. Everything is Working (i can supervise some equipement on the remote network) but the Poller on the Remote is still displayed as “Central” and not running. On the Central side, everything is working and the Remote is displayed as working and updating. Is this an issue on the Remote ? Thank you in advance for your help.

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titasSteward *
asked in Platform
SSL certificate problem: unable to get local issuer certificate for

Hello everyone, I have update my centreon of the version 23 to 24.Since, i have this error "SSL certificate problem: unable to get local issuer certificate for" this error appears when I want to add a hostdo you know this problem? How to fix it?

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Centreonian
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Yohann-CTLSteward *
asked in Platform
Centreon et postfix

Bonjour, J’ai configuré postfix sur ma debian 12 et le test mail fonctionne, mais je n’ai pas d’alerte sous centreon pourtant les notifications semblent bien activées quelqu’un à déjà rencontré le problème ? Merci pour vos réponses.  

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LennySteward *
asked in Platform
Superviser la capacité utilisée des disques en Go

Bonjour à tous,J’aimerais avoir votre aide concernant la supervision des disques sur Centreon 24.10.5 avec AlmaLinux 9. Actuellement, les informations sur l’utilisation des disques sont affichées en pourcentage, mais j’aimerais savoir s’il est possible de convertir ces valeurs en Giga Octet (Go) pour une lecture plus claire et une meilleure analyse.L’idée serait de pouvoir superviser directement la capacité utilisée en Go plutôt qu’en pourcentage, afin de mieux évaluer l’état des disques et anticiper les risques de saturation. Si vous avez déjà mis en place ce type de configuration ou si vous connaissez une méthode pour effectuer cette conversion dans Centreon, je serais vraiment preneur de vos conseils !Merci d’avance pour votre aide et vos retours. 😊Lenny Vaz

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jbossSteward **
asked in Platform
Problem with centreon gorgoned centreon 24.10.5

Hello,i’ve an issue withe connectivity between centreon central and a remote poller with the 24.10.5 version. My central can reach the remote poller with tcp port 5556 From cental, a netstat command  we can see Fin wait, it’ seems that the client initiale a connection to the remote server but don’t have received the reponse that the connection is established.  From the remote server: we can see  a lot of established connection to the central… Normally i have other remote server, and normally there is only one connection, but not a lot as the screenshot. Architecture:CI-remote <--> FW customer ==VPN== FW IT↔ CentralWe have open all rules on each FW temporary to analyse but the connection is not permanent…. Actually, when i export config throw the Web interface, the files generated are not moved on the server remote, i’have issue Handshake Timeout the remote server id =5the central id=1 Could someone explain my which commands are running when the export is done i hope i can see err

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