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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,516 Topics
  • 4,832 Replies
1516 Topics
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YairmizSteward *
asked in Platform
Issue with setting up a poller 22.04

Hi,I’m running a centreon server with 2 remote pollers,each poller is installed on a different Network and we have a FW between them.I was able to configure one of the pollers without any issue but the second one doesn’t come online.I can see the master server is trying to communicate on port 5556 with the poller but its not able to communicate with the poller (I tried to telnet the port without any problem from the master server).I also checked the /etc/centreon-engine and /centreon-broker and they are missing all the needed poller configuration files.I also noticed the poller doesnt listen on port 5669 even when centengine process is running, I also verified it loaded the broker module.It looks like the master server is unable to copy the configuration files to the poller.is there a way to troubleshoot that?

860
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1 year ago
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kozfelipeSteward **
asked in Platform
Canceling a downtime when there is other for the same service

centreon 22.10.7unable to cancel a realtime downtime via web application or CLAPI when there is other scheduled for the same service.the command file is generated and processed in centcore pipeline lib directory although the centcore daemon is unable to remove the downtimes with no errors reported

7391
K
1 year ago
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OpalineSteward *
asked in Platform
Panneau de service/d'hôte ne s'affiche plus

Bonjour, J’ai un problème d’affichage lorsque je veux voir le statut des ressources, le panneau d’un service ou encore le panneau d’un hôte, pour avoir un aperçu du graphique, rien ne s’affiche et l’erreur “oups, quelque chose s’est mal passé” s’affiche en bas de là page.Centreon version 22.10.6PHP version 8.1.16 

680
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1 year ago
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MarouaneSteward **
asked in Platform
Centreon DSM server configuration file (centreon_dsmd.pm)

 Hello,we want to use Centreon DSM on our environment and for now we are testing it, however, for the first time it seems working well until we acknowledged a service to free a slot, the slots has been freed but when we generate another trap, the alert doesn’t show up on the interface, and when we checked the database we found the trap already stored on mod_dsm_cache table which mean the dsm_client did his job. I have to mention that another entry where found on mod_dsm_lock.so after some investigation, I tried to change clean_locks_time and clean_locks_keep_stored option in centreon_dsmd.pm file from 3600 seconds to 5 seconds and it’s working. (actually when I made the change in the configuation file, it didn’t work so I edited the script file directly and it worked). My questions are:1- What is the purpose of these two options  ( clean_locks_time and clean_locks_keep_stored) ? and what are the effects of my changes on the monitoring ?2- How mod_dsm_cache  and mod_dsm_lock works ? I c

1330
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1 year ago
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centreon_sSteward **
asked in Platform
Import mib download

Hi,Imports a mib file in 21.04 centreon. Centreon reports success but I cannot find the oid in Configutation-> SNMP Traps. Anything else that needs to be done? Import output result Moving traps in database...2022-03-29 14:25:47 - INFO - snmptranslate version: NET-SNMP version: 5.7.2 2022-03-29 14:25:47 - INFO - mib name: PAN-GLOBAL-REG 2022-03-29 14:25:47 - INFO - Processing MIB: PAN-GLOBAL-REG 2022-03-29 14:25:47 - INFO - Done 2022-03-29 14:25:47 - INFO - Total translations: 0 2022-03-29 14:25:47 - INFO - Successful translations: 0 2022-03-29 14:25:47 - INFO - Failed translations: 0Generate Traps configuration files from Monitoring Engine configuration form! However, when I import another file, I have a problem Moving traps in database...2022-03-29 14:29:41 - INFO - snmptranslate version: NET-SNMP version: 5.7.2 2022-03-29 14:29:41 - INFO - mib name: PAN-COMMON-MIB 2022-03-29 14:29:41 - INFO - Processing MIB: PAN-COMMON-MIB 2022-03-29 14:29:41 - INFO - # 2022-03-29 14:29:41 - INFO

21609
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1 year ago
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OmoyanoSteward *
asked in Platform
send mail with alerts

Hi!I’m new with Centreon and I need to send an email notification when a server is down or disk full (for example)I configure notification with my host & services but I have a problem with the smtp configuration (I have en exchang server onpremise)I found this: https://docs.centreon.com/docs/alerts-notifications/notif-configuration/#:~:text=Go%20to%20Configuration%20%3E%20Users%20%3E%20Contacts,on%20the%20closest%20parent%20template.And this:https://docs.centreon.com/fr/docs/administration/postfix/ I tried to confiure postfix but not receive any mail. There are another way our up to date steps to configure email smtp? Not possible with GUI? Thanks a lot 

7488
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1 year ago
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syo
asked in Platform
How to compile centreon-collect 22.10.0 from source?

Hello everyone,I am currently trying to compile centreon-collect 22.10.0 from source, with no success so far.Could you please provide the information related to the environment you use to compile centreon-collect 22.10.0? What are the Pre-requisites? Do you plan to publish a full documentation about how to install a poller from source? Here I share the list of all actions tried and all the errors encountered (so far): The first approach is to look for the official documentation (https://docs.centreon.com/). However, no information is provided about how to install a poller from source. The only process available explains how to install a poller using packages. The second approach taken was then to try compiling centreon-collect 22.10.0 on a CentOs7; following the readme file contained in the source, using the tarball available on https://download.centreon.com/.       wget https://s3-eu-west-1.amazonaws.com/centreon-download/public/centreon-collect/centreon-collect-22.10.0.tar.g

621
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1 year ago
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yann_bonnefoySteward *
asked in Platform
erreur centengine

bonjour, mon centengine ne demarre pas avril 05 15:24:29 Centreon systemd[1]: Started Centreon Engine.avril 05 15:24:29 Centreon centengine[2617]: [1680701069] [2617] Reading main configuration file '/etc/centreon-engine/centengine.cfg'.avril 05 15:24:29 Centreon centengine[2617]: [2023-04-05T15:24:29.081+02:00] [configuration] [info] Reading main configuration file '/etc/centreon-engine/centengine.cfg'.avril 05 15:24:29 Centreon centengine[2617]: [1680701069] [2617] Processing object config file '/etc/centreon-engine/hostTemplates.cfg'avril 05 15:24:29 Centreon centengine[2617]: [2023-04-05T15:24:29.082+02:00] [configuration] [info] Processing object config file '/etc/centreon-engine/hostTemplates.cfg'avril 05 15:24:29 Centreon centengine[2617]: [1680701069] [2617] Processing object config file '/etc/centreon-engine/hosts.cfg'avril 05 15:24:29 Centreon centengine[2617]: [2023-04-05T15:24:29.082+02:00] [configuration] [info] Processing object config file '/etc/centreon-engine/hosts.cfg

931
Y
1 year ago
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jherbourgSteward *
asked in Platform
Problem during add remote poller

Hello everyone,I had a central centreon with 2 remote pollers. All works fineI must a new poller , and I have some errors, which I don’t fix:

422
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1 year ago
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LaurentVSteward ***
asked in Platform
Monitor if a windows service is disabled or not

Hi guys, I would know if it is possible o monitor if a windows service is disabled or not. /usr/lib64/nagios/plugins/check_centreon_nrpe -H 10.214.0.16 -p 5666 -t 30 -u -m 8192 -c  check_service I don’t find if it’s possible with this command. I just find if a service is up or not (with delay or not). could you help me? Or give me a link to documentation? Laurent

2251
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1 year ago
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Savoye_CentreonSteward *
asked in Platform
Centreon + OpenID + Azure AD - Error No reply address provided.

Hello,i follow the topic here How To Configure AzureAD with Centreon | Community for configure OpenID authentification with Azure.i use Centreon v. 22.10.7I encounter the error “No reply address provided” when i click on connect with openID on login page. My configuration is : i’ve create a user like this : 

1230
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1 year ago
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kazunori shirafujiSteward **
asked in Platform
How to monitor the vrrp Alert coming from Cisco Device.

Hi, Everyone,Hi, we have several cisco devices in our environment and those are configured as vrrp for a redundancy.So that we need to minitor its status change by Centreon.But we do not know of how to implement the setting Centreon to minitor VRRP status change, if there are any status change activities has occurred.By the way, We have implemented Basic mibs set of Cisco router and has implemnted an extended mibs as KEEPALIVED-MIB to Centreon. therefore,we thought of implementation necessary MIBS are stored to Centreon to check the VRRP status from OIDs for VRRP status changes.So my question here is if anyone in this forum could got the way to configure the check command for VRRP status change in Centreon, Please share the configuration for check VRRP.Best Regards,

771
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1 year ago
K
kuroeSteward *
asked in Platform
Poly Studio X monitoring

Hi !I am trying to monitor Poly Studio X50 and X30 devices but it doesn’t seems like there are any plugin pack available for these devices. Furthermore, the one available are for Poly RealPresense RPRM, but the RealPresence solution will not be supported anymore as of June 2023 and will be replaced by Poly Lens.As anyone tried to use Poly Lens with the RealPresence plugin ? Is there a plugin available that would be adapted to my problem ? Thank you !Kuroe

510
K
1 year ago
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karanSteward *
asked in Platform
slack integration

I have installed respected plugin pack for this in centreon server  for this location ( /usr/lib64/nagios/plugin) and I have updated the slack hook url and api key and manuall tried with the command its triggered to slack channel and configured in caommds > notfication option slack_host_notify and slack_service_notiy also verified the parameter monitorng alson in same path location and attached the notification contact user but still i am not getting a notification in slack channel 

1250
K
1 year ago
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chaimae
asked in Platform
No graph on remote server

Hello, I had a remote server, but i can t see graphs when i am loged to the remote server page, but i can see clearly my graphs when i am loged on the central server IHM. On rrd logs on remote server i had this error: error:   RRD: could not remove file '/var/lib/centreon/status/0.rrd': No such file or directory i have rebuild my graphs , but i can t see them on remote server IHM. Any idea

290
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1 year ago
ensenada
ensenadaSteward ***
asked in Platform
Monitoring several iis pool

Hello,We several iis pool and we need to know how much memory each one is consuming.I found this optionhttps://docs.centreon.com/pp/integrations/plugin-packs/procedures/applications-webservers-iis-restapi/But i haven't tried it yet.Is there any other option ?Thanks,

1250
ensenada
1 year ago
S
StanislasRSteward **
asked in Platform
Database issue : ERROR 1049 (42000): Unknown database 'centreon'

Hello, I have an issue with my Centreon database.SQLSTATE[HY000] [1045] Access denied for user centreon (using password: YES) So I created a user centreon and I have now :ERROR 1049 (42000): Unknown database 'centreon' When I write show databases, I have +--------------------+| Database           |+--------------------+| information_schema || mysql              || performance_schema |+--------------------+3 rows in set (0.000 sec) So I think database is deleted. I don’t know what happened because I don’t change anything. How to solve that without reset my configuration and adding manually hundreds of devices ? I don’t have any access to my web interface due to that Thanks and have a nice day !

7776
S
1 year ago
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dlepenvenSteward *
asked in Platform
Set acknowledge on BA through REST API V2

Hi, I’m using a Centreon v22.10 with the BAM module installed.I would like to set an acknowledge on a business activity through the rest api.Is there any REST API endpoint for business activites ? I can’t find any documentation on the subject, only old documention for Centreon 19.  Thanks.

440
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1 year ago
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emeckSteward ***
asked in Platform
Can't get authentication token since upgrade to 22.04

Hello,since we last upgrade from 20.10 to 22.04 we have a couple of perl script that fail. It seems as if the URL for the API changed and the authentication token could no be retreive.This is the request in the script, which worked before the upgrade:my $resauth = $ua->request(POST "https://${hostname}/centreon/api/index.php?action=authenticate", [username => "$username", password => "$password"]); And the error is:malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "<!DOCTYPE HTML PUBLI...") at /opt/clapi/ExportCentreonServices.pl line 75. What can be wrong?Regards,Enrique

2625
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1 year ago
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oskarssj5Steward *
asked in Platform
Centreon 22.10 - Error with quickly install Centreon (Packages)

Hello,I am trying to install Centreon 22.10 on a fresh installation of Almalinux 8.7, using the quick install script from the Packages option (for Production Environment) following the instructions on https://download.centreon.com/, but I always get the following error and the installation stops and no longer continues:2023-03-28 12:21:23 - INFO - Restarting MariaDB service first2023-03-28 12:21:25 - INFO - Executing SQL requestsERROR 1146 (42S02) at line 1: Table 'mysql.global_priv' doesn’t exist2023-03-28 12:21:25 - ERROR - Could not apply the requests I have tried to install MariaDB before launching the Centreon Script, but I also get the same error...Can anyone help me solve it?Thank you very much.

4352
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1 year ago
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guest6936Steward *
asked in Platform
Centreon HTTPS issue

Hello, I have followed the guide from the Wiki to enable HTTPShttps://docs.centreon.com/docs/administration/secure-platformYet when I try and access Centreon I get an Internal Server Error and in the httpd logs[Fri Feb 25 10:07:53.701198 2022] [core:error] [pid 11079] [client xxxxxxxxxx:60528] AH00125: Request exceeded the limit of 10 subrequest nesting levels due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.This is the configuration (ssl cert domain hidden) /opt/rh/httpd24/root/etc/httpd/conf.d/10-centreon.confAlias /centreon/api /usr/share/centreonAlias /centreon /usr/share/centreon/www/<LocationMatch ^/centreon/(?!api/latest/|api/beta/|api/v[0-9]+/|api/v[0-9]+\.[0-9]+/)(.*\.php(/.*)?)$> ProxyPassMatch fcgi://127.0.0.1:9042/usr/share/centreon/www/$1</LocationMatch><LocationMatch ^/centreon/(authentication|api/(latest|beta|v[0-9]+|v[0-9]+\.[0-9]+))/.*$> ProxyPassMatch f

4293
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1 year ago
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carnabilSteward ***
asked in Platform
MYSQL Query

Hello, I am preparing a MYSQL query that returns all the alerts that are in the acknowledged state. The problem is that I don't see the way to also obtain the comment that each one of them has. Any ideas? Thanks

462
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1 year ago
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FreddySteward *
asked in Platform
Central HA High memory usage cbd-sql

Bonjour,Description architectureCentral HA 2 nœudRAM 24 Go8 CPU20 PollersRAM 16 Go4 CPUNous avons une augmentation de consommation mémoire sur le process cbd-sql# ps -eo pid,ppid,cmd,%mem,%cpu --sort=-%mem | head   PID   PPID CMD                         %MEM %CPU103467      1 /usr/sbin/cbd /etc/centreon 57.1 14.4 47763  47542 /usr/sbin/mariadbd --defaul 17.6 64.8Dans les logs /var/log/centreon-broker/central-broker-master.logce genre de message :[sql] [error] SQL: host with host_id = 5751 does not exist - unable to store service of that host. You should restart centengineDans les logs /var/log/mysqld.logce genre de message :Aborted connection  to db: 'centreon' user: 'centreon' host: 'xxxxx' (Got timeout reading communication packets)Quelqu’un peut nous aider ?Cordialement

1241
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1 year ago
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Didier97180Steward **
asked in Platform
Downgrade central to satellite

Hello,I have a central collector that I would like to downgrade to satellite.Because I have to implement an HA.So set up another server that will be central to it.If possible, how to proceed.Thank you

2825
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1 year ago
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Stéphane
asked in Platform
Changement des couleurs dans l’interface

Hi,Is it possible to change the color used for the banner and the menu, which is currently blue?We have two Centreon environments, one is our production environment, the other is a integration/test environment. We’d like to have a different color for the top banner and the menu to help distinguish the two to prevent potential human errors.

870
S
1 year ago

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