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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

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  • 5,041 Replies
1607 Topics
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Cm123Steward *
asked in Platform
Poller not generating broker log, as well as centreon-engine log

Hi,I am using alma 9- 24.04.5 for poller.my poller is not generating broker log and also centengine.log only showing  [core] [info] poller with ‘’ id 0 connected.On central poller. I checked central-broker-master.log and it showing error as follows:-[tcp] [error] TCP: connection refused to poller_IP:5669   [processing][error] failover connection-to-poller-name: global error: failover: connection-to-poller-name cannot Connect endpoint.What might be the issue?

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Pascal
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arnaud.branSteward *
asked in Platform
Cannot install generic SNMP Monitoring Connector (IT-100)

Hello,  I’m running Centreon 24.04.5 and when I try to install Generic SNMP monitoring connector, nothing happens. The other connectors are installed without a problem. I don’t know how to troubleshoot this problem. I sometimes have the following error message in the UI when trying to install connector : “Gateway timeout : The gateway did not receive a timely response from the upstream server or application”. When I try to browse to https://api.imp.centreon.com/api/pluginpack/pluginpack/applications-protocol-snmp , I get the following error  : Endpoint not found. Could anybody help me please? 

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amarginier
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lioSteward *
asked in Platform
23.10.23 to 24.10 : php 8.2 failed

Bonjour, avant de mettre a jour ma plateforme centreon 23.04.23 > 24.10je veux upgrader le PHP en 8.2cependant j'ai plusieurs conflits qui apparaissent et je voudrai savoir comment les resoudre.ci-dessous toutes les infos. Merci d'avance [root@CES-APP-01 php.d]# php -vPHP 8.1.31 (cli) (built: Nov 19 2024 15:24:51) (NTS gcc x86_64)Copyright (c) The PHP GroupZend Engine v4.1.31, Copyright (c) Zend Technologies    with the ionCube PHP Loader v14.0.0, Copyright (c) 2002-2024, by ionCube Ltd.    with Zend OPcache v8.1.31, Copyright (c), by Zend Technologies    with SourceGuardian v13.0.3, Copyright (c) 2000-2022, by SourceGuardian Ltd.[root@CES-APP-01 php.d]# dnf module list phpMise à jour des référentiels de gestion des abonnements.Dernière vérification de l’expiration des métadonnées effectuée il y a 1:46:57 le lun. 23 déc. 2024 01:29:42 EST.Red Hat Enterprise Linux 8 for x86_64 - AppStream (RPMs)Name                                 Stream                                  Profiles    

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PerBaccoSteward *
asked in Platform
centreon-gorgone not working

Hi,when I export a configuration, on all the pollers file /var/log/centreon-gorgone/gorgoned.log reports:2025-01-07 11:00:13 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 11:00:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:00:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:02:13 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 11:02:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 11:02:13 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 14:40:40 - ERROR - [action] Copy processing - Can't copy file to /etc/centreon/centreon_vmware.json, Permission denied2025-01-07 14:40:40 - ERROR - [action] Copy processing - MD5 does not match2025-01-07 14:40:40 - ERROR - [action] Copy processing - MD5 does not matchThese messages started after a restore of the central serv

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RicLSteward *
asked in Platform
RSS Feed for CVE

Hello,I was wondering if there is a RSS Feed that can display the latest Common Vulnerabilities and Exposures for Centreon. I tried to search it on the internet and i didn’t found.Thanks in advance,RicL

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baskmobileSteward *
asked in Platform
Change of behavior of CLAPI between 24.10.2 and 24.10.3 (on empty returns)

Hi =) I just upgraded from 24.10.2 to 24.10.3 last week, and I just found a change of behavior of the CLAPI. I think I’m “stretching” the use of the CLAPI and maybe I’m not following best practices, so feel free to give me feedback on how you would do those tasks When I create a new project / new VMs in an existing project, I like to check if the host already exists via this CLAPI, to only apply my “auto_checks_conf” to newcommers and not get an error message like “This host already exists”I used to check with commands like this one : centreon -u admin -p '*****' -o HOST -a show -v "{{ Hostname }}"What I used to get as a return when there were no existing hosts : id;name;alias;address;activateWhat I have now :id;name;alias;address;activateReturn code end :Here is a more complete show of what I try to do in the end (ansible, I’d understand to not have help on this part as this is not directly related to centreon) :  - name: check si host existe shell: centreon -u admin -p '*****' -o H

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experiencedbeginnerSteward *
asked in Platform
Widget - "Order by" function doesn't work with hosts

Hello,After creating a Host-monitoring type widget, it seems that the “Order By” function doesn’t work.Be it with the IP address, duration...etc..Whatever the parameter I chose, weither it’s by ascending or descending order, the order of the Hosts that are displayed never changes.The function works fine with services though.Does anyone encountered this issue ? Can anyone help, please ?Thank you in advance for your kind help and advices.

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syrinebykSteward *
asked in Platform
Saturation Disque due au dossier /var/spool/centreontrapd

Bonjour tout le monde,est-ce que je peux mettre un cron qui lance une action de purge de ce dossier de manière hebdomadaire ? sinon est-ce qu’il ya une modification spécifique au niveau du fichier /etc/centreon/centreontrapd.pm pour configurer la purge automatique de ces files ?

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Centreon Lord Commander
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snamidroSteward *
asked in Platform
New usage for Severity level

Hello everyone,I'm facing an issue while trying to use the severity level to create a ticket with a priority level in our custom ITSM system. Here's the approach I've followed so far:I've created a severity field within the categories. However, I'm stuck on the following points: It's not possible to retrieve the severity level directly from the service or host in a macro within the notification command. It's not possible to retrieve this information via command line (CLAPI v1) or REST API v1. This is preventing the creation of the ticket with the correct priority based on the severity.I'm wondering if anyone has any ideas or solutions to resolve this.I considered creating a special macro on all hosts/services, but I would prefer to use the existing setup as it is already 

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jamalSteward **
asked in Platform
/dev/mapper/vg_root-root used space 99%

Hihow to free space from /dev/mapper/vg_root-root ?   [root@central ~]# df -hSys. de fichiers                              Taille Utilisé Dispo Uti% Monté surdevtmpfs                                        3,8G       0  3,8G   0% /devtmpfs                                           3,8G       0  3,8G   0% /dev/shmtmpfs                                           3,8G    368M  3,4G  10% /runtmpfs                                           3,8G       0  3,8G   0% /sys/fs/cgroup/dev/mapper/vg_root-root                         20G     20G  283M  99% //dev/mapper/vg_data-var_cache_centreon_backup    10G    104M  9,9G   2% /var/cache/centreon/backup/dev/mapper/vg_data-var_lib_centreon--engine    5,0G     68M  5,0G   2% /var/lib/centreon-engine/dev/mapper/vg_data-var_lib_centreon--broker     25G    337M   25G   2% /var/lib/centreon-broker/dev/mapper/vg_data-var_lib_centreon            169G     12G  158G   7% /var/lib/centreon/dev/mapper/vg_data-var_lib_mysql               538G     38G  501G   7%

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PilouuuSteward *
asked in Platform
Cannot process message type 'SENDCBCFGthrowing it away.

Hello,I got an Database issue but I don’t know where the error can be, when I check mysql/error.log nothing there.I already followed steps with https://thewatch.centreon.com/troubleshooting%2D41/my%2Dpoller%2Dis%2Ddown%2D112?tid=112&fid=41My connections are up Central :tcp        0      0 10.x.x.x:38000       10.x.x.x:5777         ESTABLISHED 56402/gorgone-proxytcp        0      0 10.x.x.x:5669        10.x.x.x:57086        ESTABLISHED 734/cbdPoller :tcp        0      0 10.x.x.x:5777         x.x.x:38000       ESTABLISHED 1757/perltcp        0      0 10.x.x.x:57086        x.x.x:5669        ESTABLISHED 1816/centengine  I have this error :2024-12-19 09:18:45 - ERROR - [core] Package 'gorgone::modules::core::action::hooks' already loaded2024-12-19 09:19:00 - ERROR - [legacycmd] Cannot process message type 'SENDCBCFGthrowing it away. the 3 pollers have the same image I just changed the ip and the hostname, on my hypervisor in 1 the poller does not work while on hypervisor 2 it works   

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l.guenier
l.guenierSteward **
asked in Platform
Module MAP 24.10 ne fonctionne plus après mise à jour

Bonjour,Le module MAP qui fonctionnait en version 22.10 n’est plus fonctionnel en 24.10.Le service est bien démarré mais il n’écoute pas sur le port 9443. J’ai ouvert un ticket chez Centreon mais toujours pas de solution. cordialement, Laurent. 

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dagabard
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jamalSteward **
asked in Platform
udpate sqlite from Centrol to poller (trap definitions)

Hi,I’m facing pb to export trap definition to a poller ( i have only one poller). i tryed te restart all services. generate snmptrap from gui without succes. could you help?NB: i found this error but i don”t now if its related  => Error: Could not load module '/usr/lib64/nagios/cbmod.so': Function nebmodule_init returned an error 

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Pascal
PascalSteward ***
asked in Platform
23.04 : No route found for "GET /api/latest/auto-discovery/scheduling/jobs" after upgrade

Hi,During my migration from 22.10 to 23.04, I had some issues with host auto discovery.The following error is visible in the gorgone log[autodiscovery] -class- host discovery - cannot get host discovery jobs - request error [code: '404'] [message: 'No route found for "GET https://<centreon>/centreon/api/latest/auto-discovery/scheduling/jobs"']The API seams to be good because I am able to check the current version of the api:curl https://<url>/centreon/api/latest/platform/versions{"web":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"modules":{"centreon-pp-manager":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"centreon-license-manager":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"centreon-autodiscovery-server":{"version":"23.04.0","major":"23","minor":"04","fix":"0"}},"widgets":{"Service Monitoring":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"Grid-map":{"version":"23.04.0","major":"23","minor":"04","fix":"0"},"Global Healt

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eessoSteward *
asked in Platform
Installation to a private / air gapped network.

Hello. I have local centreon repo sync.Repos that I have are:centreon-24.10-stablecentreon-24.10-stable-noarchcentreon-plugins-24.10-stablecentreon-plugins-24.10-stable-noarch Trying to install v24.10 on Red Hat 9.‘centreon-mariadb’ installes fine.But ‘centreon’ pakcage needs loads on perl dependencies. Error below. Please advise how to tackle that?Do I need perl repository?  Error:  Problem: package centreon-24.10.3-1.el9.noarch from centreon-24.10-stable-noarch requires centreon-central = 24.10.3-1.el9, but none of the providers can be installed  - package centreon-central-24.10.3-1.el9.noarch from centreon-24.10-stable-noarch requires centreon-license-manager >= 24.10, but none of the providers can be installed  - package centreon-central-24.10.3-1.el9.noarch from centreon-24.10-stable-noarch requires centreon-license-manager < 25.04, but none of the providers can be installed  - package centreon-central-24.10.3-1.el9.noarch from centreon-plugins-24.10-stable-noarch requires c

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jamalSteward **
asked in Platform
can"t execute POLLERGENERATE cmd

Hi,I’m facing problem to excute POLLERGENERATE  clapi cmd.the poller id is listed but when used not recognized[root@central ~]# /usr/share/centreon/bin/centreon -u admin -p passwd -a POLLERLISTpoller_id;name1;Central3;poller212s4Return code end : 0[root@central ~]# /usr/share/centreon/bin/centreon -u admin -p passwd -a POLLERGENERATE -v -p 3Unknown poller ID thanks,

131
ponchoh
Centreonian
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UC33260Steward **
asked in Platform
How to use Centreon Linux SSH plugin to execute a shell script on a remote server

Hi,I added centreon_linux_ssh plugin to be able to execute some shell scripts on remote servers. I generated public/private ssh keys.I copied the public key on my remote server.I tested connection to the remote server without password and it’s works fine. But how to use macros to execute my script ? My script is based on remote server: Remote server IP: 10.200.10.1 Path of the script: /usr/share/snmp/my-scripts/vmpro.sh The script return the status of a running server (OK, CRITICAL or UNKNOWN. Here is my service created:  Thank you for help

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Stéphane
asked in Platform
Dés-enregister un poller suite à erreur sur le nom

Salut,J’ai enregistré un poller sur un cenral mais je mes suis trompé dans le nom que je devais lui donner. Si je tente de refaire la manipulation avec le bon nom il me dit qu’un poller avec cette IP est déjà connu et il semblerait quðil n’y ai pas d’option pour annuler le premier enregistrement.Je commençais à regarder en BDD voir si et où je pouvais agir mais je ne voudrais pas tout péter.Il y a un moyen moins bricolage  pour faire ça ?  Et s’il faut éditer directement en base : c’est quelle(s) table(s) précisément ?EN: How do I revert the action of adding a poller via the script registerServerTopology.sh? So I would be able to add the same one again but with with the right name.

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ahartungSteward ***
asked in Platform
Dashboard - Manage access rights

Hi, Version: Centreon 23.04.9i want to add a user ( viewer) to an existing dashboard.Error  no sufficient access rights to user [26] to give role [editor] who is user [26]… when i usw another user, the same issue 

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Adrien Morais-Mestre
Centreonian
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jamalSteward **
asked in Platform
traps without service associated for host opbrmf5ltm19001. Skipping...

Hi,I not able to activate snmp trap.i can get a trap from a host configured in Centreon (see log below).i have a linked a service with a trap: .1.3.6.1.4.1.3375.2.4.0.3 but still getting a message : rap without service associated for host opbrmf5ltm19001. Skipping…could helpplease remind steps to enable traps. may be i missed something 2025-01-15 11:48:11 - DEBUG - 1022298 - Trap received from opbrmf5ltm19001.nor.fr.gin.intraorange: SNMPv2-SMI::enterprises.3375.2.4.0.32025-01-15 11:48:11 - DEBUG - 1022298 - 0:              hostname2025-01-15 11:48:11 - DEBUG - 1022298 - 1:              ip address2025-01-15 11:48:11 - DEBUG - 1022298 - 2:              uptime2025-01-15 11:48:11 - DEBUG - 1022298 - 3:              trapname / OID2025-01-15 11:48:11 - DEBUG - 1022298 - 4:              ip address from trap agent2025-01-15 11:48:11 - DEBUG - 1022298 - 5:              trap community string2025-01-15 11:48:11 - DEBUG - 1022298 - 6:              enterprise2025-01-15 11:48:11 - DEBUG - 1022298 -

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katskaSteward **
asked in Platform
Remove hosts from probe that does not exist

Hi,I have an issue - poller went down permanently before I was able to remove them from monitoring. So now they are in the main view all the time. How do I remove them? I found a topic: but there is no good explanation how to remove them from monitoring properly, without causing any new issues after deleting hosts from SQL?

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ruben_mendez
ruben_mendezSteward ***
asked in Platform
Centengine service error "free(): invalid pointer"

Hello, I have a DistantPoller that failed it’s centengine service with this error:centengine.service - Centreon EngineLoaded: loaded (/usr/lib/systemd/system/centengine.service; enabled; preset: disabled)Active: failed (Result: core-dump) since Thu 2025-01-16 08:06:20 UTC; 1h 16min agoDuration: 34min 10.614sProcess: 924 ExecStart=/usr/sbin/centengine /etc/centreon-engine/centengine.cfg (code=dumped, signal=ABRT)Process: 6657 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)Main PID: 924 (code=dumped, signal=ABRT)CPU: 1min 57.980sJan 16 08:03:54 distantpoller.home.lan systemd[1]: Reloaded Centreon Engine.Jan 16 08:03:59 distantpoller.home.lan systemd[1]: Reloading Centreon Engine...Jan 16 08:03:59 distantpoller.home.lan systemd[1]: Reloaded Centreon Engine.Jan 16 08:06:20 distantpoller.home.lan centengine[924]: free(): invalid pointerJan 16 08:06:20 distantpoller.home.lan systemd-coredump[6674]: [🡕] Process 924 (centengine) of user 983 dumped core.Jan 16 08:06:20 dista

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ponchoh
Centreonian
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GM-almSteward *
asked in Platform
Probem with Alert Count Display on Centreon Dashboard

Subject: Probem with Services Count Display on Centreon Dashboard  Hello,I am experiencing an issue with Centreon dashboard widgets (grid and chart)  where it displays 72 services , although in reality, there are only 18 services on this Host. Do you have any solutions for this problem?I would like to understand why this bug is occurring and how to resolve it.  ps: I am on Centreon 24.04.7 Thank you for your help

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lestatthecookSteward *
asked in Platform
Can't export poller after 'PATCH' a host

Hi everyone, I’m running 24.04, and try to use the APIv2 to maintain some HostGroup to Host  by script.I can do what I want, but maybe I have a ‘bug’:I use a command method ‘PATCH’ to update a single Host configuration, by modifying only the ‘groups’ item (by passing an array of integer (of HostGroup ID)).https://docs-api.centreon.com/api/centreon-web/24.10/#tag/Host/paths/~1configuration~1hosts~1%7Bhost_id%7D/patchThat work like a charm BUT, after doing that, I can’t export poller configuration anymore.It seems like this command add a ‘null’ value to Host Categories:After that if I go to the host configuration, clic the cross to ‘delete’ host category (but in fact, there is none), and save. Then I can export poller configuration again.Does someone have a way to update only ‘groups’ for a ‘host’ ?

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pierre1
pierre1
asked in Platform
Backup of network devices

Hello,I’ve been asked by network team to know if it possible to backup network devices (Cisco, ...) with Centreon, it means to execute with Centreon, weekly, a command like “copy system:running-config {ftp: | rcp: | tftp:}” from the network device to a serverThanks for your answers !

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pierre1

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