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Data collection

This forum is about how to configure Centreon to collect relevant monitoring data from your infrastructure, typically using monitoring templates and auto-discovery engine.

  • 445 Topics
  • 1,669 Replies
446 Topics
Drakunos
DrakunosSteward *
asked in Data collection
centreon2-centreon-datasource not load in grafana 10.2.2

I am registering centreon2-centreon-datasource and it is presenting this problem So I can't insert the data to access the datasource I noticed that the grafana directory structure changed in this version 

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Centreonian
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vpkSteward *
asked in Data collection
centreon: sql: could not find index for service(xxxx, xxxx) - maybe the poller with that service should be restarted

Hello,  we hit the following error message in our logs, but do not understand the root cause and appropriate fix. ==> ./centreon-broker/central-broker-master.log <==[2024-02-22T12:34:51.765+01:00] [sql] [critical] sql: could not find index for service(1984, 46129) - maybe the poller with that service should be restarted Do you have any hint how to investigate ? Best Regards Olivier

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mainmindSteward *
asked in Data collection
APC UPS SNMP - Centreon v24.04.04

Updated Centreon from 21.10.2 (CentOS 7) to 24.04.04 (Alma Linux 9) /usr/lib/centreon/plugins//centreon_ups_apc.pl \    -plugin=hardware::ups::apc::snmp::plugin \    --mode=battery-status  \    --hostname=10.0.0.20 \    --snmp-version='1' \    --snmp-community='MY-SNMP' \    --replace-lasttime-format='' \    --warning-status='%{status} =~ /batteryLow/i'  \    --critical-status='%{replace} =~ /yes/i'  \    --unknown-status='%{status} =~ /unknown/i' \    --warning-load='' --critical-load='' \    --warning-voltage='' \    --critical-voltage='' \    --warning-current='' \    --critical-current='' \    --warning-temperature='' \    --critical-temperature='' \    --warning-time='' \    --critical-time='' \    --snmp-port=162 Port 161 UDP is used by Windows Server machine and port 162 APC SNMP Powerchute Bussines, I update to last version of agent too PowerChute Serial Shutdown 1.2APC agent detect connection:4/7/24 | 22:06:06 | SNMPV1: Nueva conexión realizada por el usuario MY-SNMP desde 10.

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MichelSteward *
asked in Data collection
how to monitor the presence/accessibility of three different URLs

Hello,I am new to CENTREON.Could someone help me or explain how to monitor the presence/accessibility of three different URLs of our production environments (e.g., akpdev.mydomain.com, akpdev-test.mydomain.com, akpdev-param.mydomain.com) in a single model/service/host, etc.?I would also like to create the command for this and call it in a model or service in order to easily create alerts for these three environments for each of our clients, of which there are  about 250.I imagine I will need to create macros, command lines, templates, services, and then hosts. However, I'm not really sure how to create them, where to start, and how to make all of these features work together to achieve the desired results. PS: H’ve already ilstalled the plugin pack  “centreon-plugin-Applications-Protocol-Http”Thank you in advance for your answer.Sincerely,

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kimpoy0730Steward **
asked in Data collection
Email notification CC issue - Version 20.10 - using php file template.

Hi Everyone,First time asking question here. We’re using a php template for email notification. and the issue is when if two or more CC recipient were added on host and service URL. We got a double qoutes “” on the cc part of the notification so its not sending to correct receipient. the php file is from https://github.com/mcinquin/centreon-notifications we just modify it. its working on Centreon 2.8.17 but its not working on Centreon 21.10.7. We just separate the emails by a comma on host and service URL.  Hope someone has an idea about my issue. 

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vcegarraSteward *
asked in Data collection
Centreon Connectors: error in VCSA health service via API

Hello,First of all, thank you if you can correct me if it is not the right subforum and thank you in advance for any help.INTRODUCTIONI am deploying a platform from scratch that includes:- Central server- Poller server 1- Poller server 2By this I mean that all repositories, etc. They are updated to the latest.They are all mounted on RHEL9.2 and the Centreon version is 23.10. Everything is deployed according to the documentation, and there are currently several hosts already successfully monitored.Now, I am deploying monitoring for one of my VCSAs via restAPI (vSphere Client version 7.0.3.01700) as per the documentationhttps://docs.centreon.com/pp/integrations/plugin-packs/procedures/applications-vmware-vcsa-restapi/*Indicate that I already have the monitoring of my ESX hosts of that same VCSA correctly deployed according to the documentation https://docs.centreon.com/pp/integrations/plugin-packs/procedures/virtualization-vmware2-esx/I have a license acquired from Centreon. Could I open

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ArkSteward *
asked in Data collection
NetApp Ontap SNMP plugin error

Hello, I am trying to use the Netapp Ontap SNMP plugin by following this https://docs.centreon.com/pp/integrations/plugin-packs/procedures/hardware-storage-netapp-ontap-snmp/ .I am able to ping it but all the other services have an “Execute command failed” error and I can’t figure out where it comes from. I tried to configure a community on my Netapp as well but nothing changed.Thanks in advance for the help.

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Stéphane LE CAËR
Stéphane LE CAËRSteward **
asked in Data collection
Characters allowed in servce name

What characters are allowed in a service name? Or which ones are forbidden?I haven't found anything on this subject in the documentation.Best regardsStéphane

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Centreonian
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gfcarvalhoSteward *
asked in Data collection
HP 3PAR - Threshold

Greetings, I’m using the plugin “storage::hp::3par::ssh::plugin”, i have a case where i need to set thresholds for “ node1~Node Input 12V#hardware.sensor.voltage.volt” but i didn’t understood the correct syntax… I’m using the option ```--threshold-overload```, supposing i need to set critical threshold for “< 11.30” or “> 12.7”, what would be the syntax? Thanks!

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omercier
Centreonian
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Quentin_CorbetSteward *
asked in Data collection
Problem with SNMPv3 on Windows Server

I don’t know how to fix this problem with Windows Server and SNMPv3 

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Centreon Lord Commander
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sukanyadeviSteward *
asked in Data collection
ServiceNow Event Management

Hi team,For sending events from Centreon to ServiceNow instance, i configured servicenow event manager, using the following document. https://docs.centreon.com/docs/integrations/event-management/sc-service-now-em-events/.But, i was unable to get the events  in servicenow instance and in the central-broker-master.log log file, i am getting the error like: [2024-05-27T23:55:21.285-05:00] [lua] [error] lua: unknown error running function `write'Do you have any suggestions to help me solve the problem and to get the events in servicenow instance? 

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ltirand
Centreonian
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tomtomSteward *
asked in Data collection
App-DB-MSSQL-Sql

Bonjour,Je vous contacte, car je rencontre un problème assez bizarre, j’ai configuré un hôte et les services pour interroger un serveur Microsoft SQL (avec le pack de plugin). Les commandes sur le serveur centreon fonctionne correctement elles renvoient bien les bonnes valeurs.par contre sur l’interface web de centreon, j’ai la fameuse erreur :UNKNOWN: Cannot connect: OpenClient message: LAYER = (0) ORIGIN = (0) SEVERITY = (78) NUMBER = (44)Server , databasePourtant si je copie la commande que réalise centreon sur le shell elle fonctionne.j’ai exporté les configurations, redémarrer le serveur rien ne se passe. Auriez vous une idée d’où peut provenir le problème ou comment le corriger ? Je vous remercie par avance,Cordialement,tom 

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RedaSteward **
asked in Data collection
Monitoring By OID

Hello Community :I would like to request some information and I thank you in advance for following up on my request,I am supervising a service by OID and I have encountered several cases in this task,1- in Output the value obtained is in MB whereas I would like to display it in TB.2 - using numeric-value I manage to obtain the graphs but you have to put several options to obtain the desired value.3 - using String-value I obtain the desired value but there is no graph for this service and for me it is essential to have a graph for analysis.Conclusion: I would like to be able to convert the Output from MB to To / Obtain a Graph for the service using String-Value

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matthieu.neelSteward *
asked in Data collection
Process CPU & RAM used

Hello everyone,I would need to have the CPU and memory used of a specific process and be able to issue alerts if it exceeds a certain threshold.I use Centreon NRPE agent for Windows. I really apreciate if you have any solution or suggestion.Regards. 

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Centreon Lord Commander
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JumulusSteward **
asked in Data collection
App-DB-MSSQL-Sql-Statement-String

Quel est la longueur max de key_field svp ?J’envoi de la donnée mais trop a priori et le Centreon dit “no row return” ce qui est faux en plus. Décidément la documentation Centreon est bien pauvre versus le prix du produit….Nous ne sommes pas non plus débordé par les réponses sur ce forum ou même par les réponses aux tickets du support officiel…. Quel Galère !!! 

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ltirand
Centreonian
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jonmilbySteward *
asked in Data collection
Centreon Metrics to Splunk - not working

Hi all,I am trying to send metrics from Centreon to our Splunk instance, but have not had any success.  I followed the steps here: https://docs.centreon.com/docs/integrations/data-analytics/sc-splunk-metrics/.When I run the curl command at the bottom of that page to test the connection with Splunk, it works and the event shows up in Splunk as expected.  However, none of the actual metrics from Centreon show up.  If I enable curl command logging in the stream connector, I can copy one of the curl commands and run it manually.  The Splunk HTTP Event Collector responds with a 200/OK status, but the event never appears in Splunk.To simplify things, I tried sending a service_status or host_status event pulled directly from the documentation page above.  That also gives a 200/OK response code, and never arrives in Splunk.  Changing sourcetype, source, index, host, time, etc. does not seem to fix the issue.Does anyone else have this working, and if so how did you do it? I would be happy to pr

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ltirand
Centreonian
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FiFouSteward *
asked in Data collection
Centreon showing higher CPU usage than what's actually happening on the server

Hello guys,I have a weird problem and I don’t know if it’s me not understanding the metrics correctly or if I have a real problem.I have an Ubuntu server with a CPU check attached to it. This server in the centreon interface shows 65%+ average CPU usage, but when I’m actually connected on the server and I run a HTOP command, the max value I see for the CPU usage is 20%.Here is the HTOP screenshot:Here is the centreon value screenshot:Is there a reason for that? 

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ltirand
Centreonian
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katskaSteward **
asked in Data collection
Cisco switch temperature problem

Hi, I would like to know if there is a bug in the plugin, or I am doing something wrong.I have a Cisco 9300 series switch and I monitor environment from there.Currently it is showing:WARNING: Sensor 'Switch 1 - C9300-48P - Temp Inlet Sensor 0/1012' is 31 C Environment type: other Checking fans fan 'Switch 1 - FAN - T1 1, Normal' status is normal [instance: 1017]. fan 'Switch 1 - FAN - T1 2, Normal' status is normal [instance: 1018]. fan 'Switch 1 - FAN - T1 3, Normal' status is normal [instance: 1019]. fan 'Switch 1 - C9300-48P - FAN 1' status is up [instance: 1017] fan 'Switch 1 - C9300-48P - FAN 2' status is up [instance: 1018] fan 'Switch 1 - C9300-48P - FAN 3' status is up [instance: 1019] Checking power supplies power supply 'Switch 1 - Power Supply A, Normal' status is normal [instance: 1015] [source: ac] power supply 'Switch 1 - Power Supply B, NotExist' status is not present [instance: 1016] [source: unknown] Checking temperatures temperature 'Switch 1

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Aleksey
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GCHARDINSteward **
posted in Data collection
As400 connector package not available

Hello,it seems that the package centreon-plugin-Operatingsystems-AS400-daemon is no more available on centreon 23.10 on Almalinux9 platform.Can someone help on getting that package ?ThanksGuillaume 

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hogoj26214Steward *
asked in Data collection
Automatically create Jira ticket from Centreon alerts

Hello Everyone,I want to integrate centreon and jira so that everytime a host or a service is down centreon create a ticket on jira.Is there anyone who already implemented this? do you have an idea of how can this be done. Thanks in advance.

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cedricludovicSteward *
asked in Data collection
os::windows::local::plugin - Error while requesting Updates

Hello !I’m trying to get the number and the listing of updates available on my windows server. When there are none, the result is good, but when there are some I have a backslash error.Here is the command :/usr/lib64/nagios/plugins/check_centreon_nrpe3 -H server1.domain.local -p 5666 -t 30 -u -2 -P 8192 -c check_centreon_plugins -a 'os::windows::local::plugin' 'updates' ' --filter-title="" --exclude-title="" --filter-mandatory="" --warning-pending-updates="" --critical-pending-updates=""  --verbose --display-updates 'return the following error :UNKNOWN: Cannot decode json response: illegal backslash escape sequence in string, at character offset 44 (before "\\x85 jour cumulativ...") at C:\Windows\TEMP\par-53525653514c3230313924\cache-c0092cafd5f6f1c92999240ce6556f3a3bb56530\inc\lib/os/windows/local/mode/updates.pm line 107.My plugin version is normaly the latest available : centreon_plugins_20221710_x64.exe.Thank’s for any help.

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BrunoFer0618Steward *
asked in Data collection
Plugins non accecible debian 12

Bonjour, J’ai installé sur une machine debian 12 (fresh install) centreon. Tous est ok sauf….. Les plugins.Après plusieurs recherches, il est spécifié dans l’installation, une partie “Proxy”, sauf que nous n’en avons pas, la machine fait bien ces mises à jour debian, télécharge les paquets sur les repository, etc.Même si je télécharge les plugins avec debian, centreon ne veut rien savoir. J’ai testé de faire l’installation chez moi en perso, tout fonctionne.Du coup, je me pose des questions. Est-il obligatoire d’avoir un proxy ?Par quel port passe le Monitoring Connector Mannager afin d’afficher les plugins sur la page ? Voici à quoi ressemble ma page : Merci de votre aide,Cdt,

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Laurent
Centreonian
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Stéphane
posted in Data collection
What users need

Hi,Nowadays some pretend that companies and developers relay on AI to understand what their users need: https://www.algolia.com/I can understand how IA, particularly deep-learning, can improve software on many levels, for example in Centreon, how it can help to determine and tune alert thresholds or reveal problem patterns which could else stay invisible to operators, I hardly see how it can be relevant for such type of high-level, human-oriented problems.Does anybody has some experience in the matter?To keep this discussion a bit Centreon centric: what do you think of the cloud-based aspect (ie: SaaS) of the IA features developed in Centreon? While it is sure that that kind of application is very often ressource intensive, it is also an obvious source of valuable data many organisms would like not to freely share but monetize themselves. The fact is a lot of companies today have the infrastructures (datalakes, distributed systems, etc…) to do so. I guess they’d like to be able to run

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Stéphane LE CAËR
Stéphane LE CAËRSteward **
asked in Data collection
MySQL schema structure changes

Hello,We upgraded Centreon 21.10 to 23.10 on February 18, 2024.Since then we have performance issues on database server.Also we have replication issues bteween master and slave (backup) databases.Our DATA team is asking me about structural changes to the database.Who can help me find this information?

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Stéphane LE CAËR
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DIAMFredSteward *
asked in Data collection
CPU Ready plugin virt-vmware

Hello,My monitoring server is warning me about CPU Ready consumption over 5% but when I calculate this value with extracted data directly picked from my vcenter, I’m not able to find the same result.I also installed a new system which is able to graph CPU Ready and this value for a particular virtual machine doesn’t exceed 1%.What am I doing wrong with Centreon ?It seems that this value is multiplied by 10 in the plugin.Thank you for your help. 

1344
omercier
Centreonian

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