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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,707 Topics
  • 5,354 Replies
1706 Topics
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louarn
asked in Platform
Critical don't appear

HiI have several critical services but I don’t see them (number in the top) : Any idea ?thanks

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arctica
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JohanSteward *
asked in Platform
Customize the color of my reports - Centreon MBI

Hello I am looking to integrate a theme in centreon MBI to customize the color of my reports. I added the.css file in /usr/share/centreon-bi/Resources/CSS but I can't find it on the Centreon web interface.  Has anyone ever tried to customize the colors of the report templates?Maybe I didn't put my CSS file in the right folder?Thank you in advance

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helixSteward *
asked in Platform
Centreon HA 4-nodes : Backup

Hello everyone,I've set up a 4-node HA architecture (currently in version 23.04.19) under debian.I've noticed that the backups don't work at all. Looking at the https://docs.centreon.com/docs/23.04/administration/backup/ doc and the /etc/cron.d/centreon file, nothing is specified. I also looked at the /etc/centreon-gorgone/config.d/cron.d/10-centreon-ha.yaml file and found nothing about this.Am I the only one with this problem?Bonjour à tous,J'ai mis en place une architecture HA 4 nœuds (actuellement en version 23.04.19) sous debian.j'ai remarqué que les backups ne font pas du tout. En regardant la doc https://docs.centreon.com/docs/23.04/administration/backup/ et le fichier /etc/cron.d/centreon rien n'est renseigné. J'ai regardé aussi du côté du fichier /etc/centreon-gorgone/config.d/cron.d/10-centreon-ha.yaml rien à ce sujet.Suis-je le seul à avoir ce problème ?

461
itoussies
Centreonian
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LEBRETONSteward ***
asked in Platform
Broker statistics of a poller missing from the interface

Hello,The broker statistics display of a poller is empty on the interface.I'm on version 22.10.How can I solve the problemThankPhilippe

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sebastienpSteward *
asked in Platform
HP Proliant plugin sends information about what it checks but without the results

Hello,I added the HP Proliant plugin, the snmp is configured correctly on the server.The feedback from the plugin is the same regardless of the service: OK: All 0 components are ok [].When I run it from the terminal, I get this feedback:OK: All 0 components are ok [].Product Name: unknown, Serial: unknown, Rom Version: unknownChecking cpuChecking ide controllersChecking ide logical drivesChecking ide physical drivesChecking power convertersChecking power suppliesChecking sas controllersChecking sas logical drivesChecking sas physical drivesChecking scsi controllersChecking scsi logical drivesChecking scsi physical drivesChecking fca host controllerChecking fca external controllerChecking fca external accelerator boardsChecking fca logical drivesChecking fca physical drivesChecking da controllerChecking da accelerator boardsChecking da logical drivesChecking da physical drivesChecking fansChecking physical nicsChecking logical nicsChecking temperaturesChecking iloChecking memorySometime

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PerBaccoSteward *
asked in Platform
Centreon on premises migration and licences

Hi,I have to migrate an old Centreon 22.10.9 installation on Centos 7 to a new one on Alma Linux 8.The following licenses are installed:[root@cntcentral license.d]# ls -l /etc/centreon/license.dtotal 16K-rw-r----- 1 apache apache 1.1K Jul 20  2022 bam.license-rw-r----- 1 apache apache 1.1K Jul 20  2022 epp.license-rw-r----- 1 apache apache 1.1K Jul 20  2022 map.license-rw-r----- 1 apache apache 1.1K Jul 20  2022 mbi.license The new installation was created to substitute the old one, but it has not licenses yet;is it possible to transfer the old licenses to the new installation?Regards,Egidio

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retgabSteward *
asked in Platform
regular notification about hosts DOWN

Problem:Every morning at 7am Centreon sends a notification (including to our ticketing system) that certain hosts are down. However, the hosts are not actually down at that time, and there is absolutely no “down” entry under “timeline” for the affected hosts at 7am, but there is one at 4:33am with 3 tries.Question:Could it be that the notification is delayed? If so, where can I check that? Related problem:No host UP notification is sent out, so the ticket does not get automatically closed either. What could be the reason?

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sebastienpSteward *
asked in Platform
https working on local but not on network

Hello,when I'm in http, it works normally locally and on the network.When I switch to https, it works locally but not on the network.If I leave the possibility of connecting via http, I can therefore connect everywhere via http and only locally via https.I can't find the solution anywhere.Does anyone have an idea?THANKS.

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FitzXel80Steward *
asked in Platform
Centreon HA - Problems since upgrade 23.04 to 24.04

Hi,I’ve updated my Centreon HA servers from 23.04 to 24.04, but since then I have 2 problems :- I can't reload the configuration from the Pollers > Export configuration menu.With the help of this topic: upgrade 22.04 to 22.10 : many php mwarning with php-pecl-gnupgI get this error:I found this message in the log file /var/log/centreon/centreon-web.log[2024-07-09T12:11:31+0200] [ERROR] [Centreon\Application\Controller\Configuration\MonitoringServerController:229]: Generation error on monitoring server #6: Authentication token expiredI haven't found anyone with the same problem and don't know where to look to fix this token problem. - cron jobs managed with gorgone no longer run since the updateI received alerts for partition tables that were out of date and checked the logs. > I've had errors with the autodiscovery module, which we don't use, so I've disabled it by renaming the yaml configuration files to .disabled.2024-07-09 17:31:55 - ERROR - [autodiscovery] -class- host discove

76712
itoussies
Centreonian
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lluisclavaSteward *
asked in Platform
Example of Meta service SQL matching service selection

Hello,I am trying to create a MetaService with a SQL Matching selection, but I can not find in the documentation nether on the internet, an example of it. Moreover, I can not find the SQL structure definition to try with it. Can anyone give some guidelines for this? Thanks in advance.Regards, Lluís Clavaguera

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vivecentreonSteward *
asked in Platform
Centreon 24 - gorgone-proxy High CPU usage

Hello everybody,I have installed a Centreon 24.04.2 Central server with several pollers.I use the  ZMQ revese flow from the pollers to the Central.I have enabled TLS encryption (forced to “Yes”) with self made certificates on the Broker configuration for the communications between pollers and the Central (Input on the Central and Output on the poller).Everything is Green on the Poller in the GUI. I can Reload/restart/DoCheck on the poller, All work well.However, I have noticed High CPU (99%) usage for the gorgone-proxy process on the Central.We have and old Centreon 21.04 also with several pollers and have no problem of CPU.Do I have missed something ? Or Did I make something wrong ?Thank you for your answer.Best RegardsPierre

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PMT-ITSteward *
asked in Platform
Not able to create a downtime

Hello,I have migrated from Centos 7 22.10.23 to Alma linux9 running Centreon 24.04.5.I have only one Centron server doing everything.I’m able to mofiy host/service confguration and then export then (with Move Export Files + Restart Monitoring Engine) without error.But I’m unable to create a downtime maintenance… neither from a host/service, neither directly from the menu Ressources -> Downtimes -> Downtimes. Nothing happend, nothing is created…Any Idea ?Thanks a lot Just notice this but I don’t know how to fix it :central-broker-master.log[2024-08-16T10:16:47.317+02:00] [config] [error] endpoint applier: The configured write filters for the endpoint 'centreon-broker-master-rrd' contain forbidden filters. These ones are removed[2024-08-16T10:16:47.317+02:00] [config] [error] endpoint applier: The configured read filters for the endpoint 'centreon-broker-master-rrd' contain forbidden filters. These ones are removedtail -f /var/log/centreon-broker/central-broker-master.log[2024-08-1

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yydssSteward *
asked in Platform
Centreon sends mail notification of problems.

Hello,Does Centreon have to use Postfix to send email notifications? If I don't use Postfix, is there another way to send email?

671
rchauvel
Centreonian
muhammed.suhile
muhammed.suhileSteward *
asked in Platform
Not able to login after migrating to 21.10

Hi Legends, I did migrate centreon from 2.8.32 to 21.10 and I am not able login to centreon web. I am getting error “Your credentials are incorrect.”. I have tried both localhost and ldap credentials, both are not working./var/log/centreon/login.log   -- is empty /var/log/centreon/ldapsearch.log  -- result is below[02/03/2022 11:14] LDAP Error : Invalid credentials[02/03/2022 11:14] LDAP Connect : Bind : Invalid credentials[02/03/2022 11:14] LDAP Connect : connection error /var/log/centreon/ldap.log   - is not available.I followed these steps and the upgrade was successful and I am still able to access CLI.  Please help me.

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Cm123Steward **
asked in Platform
want to monitor wazuh agent using plugin get UNKNOWN: 401 Unauthorized. help please.

we want to monitor wazhu agetent and manager using Wazuh Rest API host template:App-Wazuh-Restapi-custom we used and getting error UNKNOWN: 401 Unauthorized/usr/lib/centreon/plugins/centreon_wazuh_restapi.pl --plugin=apps::wazuh::restapi::plugin --mode=manager --hostname='****' --username='****' --password='***' --port='55000' --proto='https' --insecure --filter-process='' --filter-log='' --warning-processes-stopped='' --critical-processes-stopped='' --warning-processes-running='' --critical-processes-running='' --warning-log-error='' --critical-log-error='' --warning-log-critical='' --critical-log-critical='' --warning-log-warning='' --critical-log-warning='' --warning-process-status='' --critical-process-status='' --verboseThanks YouBest Regard

1444
ltirand
Centreonian
pnl
pnlSteward *
asked in Platform
Fresh install 24.04 - Poller not running

Hi,On a new installation with a central server and a remote poller, the poller does not run.I followed the guide https://www.centreon.com/centreon-troubleshoot-series-episode-1-help-my-poller-is-down/ Netstat for poller seems ok :sudo netstat -plant | egrep '5669|5556'[sudo] Mot de passe de admcent :tcp 0 0 0.0.0.0:5556 0.0.0.0:* LISTEN 917/perltcp 0 0 192.168.109.212:5556 192.168.109.211:59262 ESTABLISHED 917/perltcp 0 0 192.168.109.212:58450 192.168.109.211:5669 ESTABLISHED 1720/centengineNetstat for central seems ok : sudo netstat -plant | egrep '5669|5556'[sudo] Mot de passe de admcent :tcp 0 0 0.0.0.0:5669 0.0.0.0:* LISTEN 1198/cbdtcp 0 0 127.0.0.1:54920 127.0.0.1:5669 ESTABLISHED 1193/centenginetcp 0 0 127.0.0.1:5669 127.0.0.1:54920 ESTABLISHED 1198/cbdtcp 0 0 192.168.109.211:5669 192.168.109

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pnl
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PMT-ITSteward *
asked in Platform
Centos 7, Centreon 22.10.23 to Debian 12 24.04.4

Hi everyone,I’m runing Centreon 22.10.23 on Centos 7, and migrating to Debian 12 following this doc (https://eu-central-1.protection.sophos.com?d=centreon.com&u=aHR0cHM6Ly9kb2NzLmNlbnRyZW9uLmNvbS9kb2NzL21pZ3JhdGUvbWlncmF0ZS1mcm9tLWVsLXRvLWRlYmlhbi8=&p=m&i=NjUxYjE0ZGYxYzYxZDgxNTllOTFmOGEz&t=RnNobXpOMERrRlhWcmc5MTJiR1Zjcmh4c2tmdVFicFA2c3dRL202RkpJRT0=&h=88fcea6c9b85405b8eb764d52b9d3a03&s=AVNPUEhUT0NFTkNSWVBUSVYWn6ZWBeZKPjNzkzQdWhFdbGNZl4fRoI54YpLY0mFdhQ).The new server work fine until the Maria DB import steps… after that, I get auhtentication error "Error while searching authentication tokens" + "Error while searching for the widgets version of the Centreon platform"). Did you get also this errors ? any idea ??? :-S Thank you in advance,Best regardsSee below my log file. : /var/log/centreon/login.log:2024-08-06 11:33:35|38|0|0|[local] [127.0.0.1] Authentication succeeded for 'centreon-gorgone'2024-08-06 11:33:43|21|0|0|[local] [172.23.7.38] Authentication succeed

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romsworldSteward **
asked in Platform
Jmeter plugin

Hi,I am going to migration all poller to 24.x, and I can not see Jmeter plugin in list of plugin.I use --plugin=apps::jmeter::plugin with version of github todayis it possible to make this plugin officialThanks, https://github.com/centreon/centreon-plugins/issues/5137

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glepinay
asked in Platform
How to spread/dispatch the checks in a Timeperiod

Hi,We use Centreon 23.10.11.We have e Timeperiod linked to 400 services. This timeperiod is set to run the services everyday 08H-10H.The problem is that the Poller tries to run all of them at 08H00 … which leads to cpu load (on the poller) and also timeouts for some services ….The services are ran locally on the Poller (Not on remote hosts).The services are configured with a ‘Retry Check Interval = 8 minutes and a  ‘Max Check Attempts=8”I juste need that these services to be run once a day but not necessary at 08H exact time.I just want to find a way to get these services execution dispatched (spreaded) in the Timeperiod (From 08H to 10H) …Example:service 1 : run at 08H00service 2 and service 3  : run at 08H01service 4: …. run at 08H04 … etc Any idea ? Thanks ?

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Centreon Lord Commander
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Bernard.LheureuxSteward **
asked in Platform
Trying to use centreon clapi to migrate from Migrate from Centreon 2.8.32 community edition to Centreon 24.04.4 Licensed with no luck

Hello all,I desesperately try to migrate an old Centreon to the present version 24.04.4-1, I used the way described in the help pages, but that didn’t work, I now try to use clapi and export part of the centreon config, because the full one is so enormous that it cannot be exported as one only file…But when I try to import on the new Centreon 24.04.4-1, I always get this message…PHP Warning:  Undefined array key 475 in /usr/share/centreon/www/class/centreon-clapi/centreonAPI.class.php on line 981PHP Warning:  Trying to access array offset on value of type null in /usr/share/centreon/www/class/centreon-clapi/centreonAPI.class.php on line 981PHP Fatal error:  Uncaught Error: Class "\CentreonClapi\centreon" not found in /usr/share/centreon/www/class/centreon-clapi/centreonAPI.class.php:983Stack trace:#0 /usr/share/centreon/www/class/centreon-clapi/centreonAPI.class.php(848): CentreonClapi\CentreonAPI->iniObject()#1 /usr/share/centreon/www/class/centreon-clapi/centreonAPI.class.php(819)

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sadekalomSteward **
asked in Platform
vxrail monitoring

Anyone know how to monitor VXRAIL in centreon?i read about api rest but did not make it, any good advice or website will be appreciate?Best regards

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Bernard.LheureuxSteward **
asked in Platform
No longer possible to login afte update to v. 24.04.5

Hello, after a very hard update of a Centron 2.8 to a Centreon v. 24.04.5, it is no longer possible to login on the 24.04.5:I always get: “An error occurred during authentication”I tried to update the password in the database, but that didn’t work, in /var/log/centreon-web.log I see: [ERROR] [Core\Security\Authentication\Application\UseCase\Login\Login:166]: An error occurred during authentication {"trace":"Exception: Provider configuration with name local not found in /usr/share/centreon/src/Core/Security/ProviderConfiguration/Infrastructure/Repository/DbReadConfigurationRepository.php:324\nStack trace:\n#0 /usr/share/centreon/src/Core/Security/ProviderConfiguration/Infrastructure/Repository/DbReadConfigurationRepository.php(97): Core\\Security\\ProviderConfiguration\\Infrastructure\\Repository\\DbReadConfigurationRepository->loadConfigurationByType()\n#1 /usr/share/centreon/src/Core/Security/Authentication/Infrastructure/Provider/ProviderAuthenticationFactory.php(67): Core\\Securi

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lboursierSteward *
asked in Platform
Migration database 20.04 to 24.04

I am in the process of migrating my centreon 20.04 to 24.04 with the "awie" plugin.So I can export from 20.04 all services, hosts, controls, contacts... and import them (.zip format) into 24.04.I have a problem when I try to import all the services, the loading is infinite and only 53 services are downloaded (out of more than 1300).I tried to split the zip format to see where the problem could be. Sometimes the import succeeds, for example when I keep 8000/15000+ lines of code, but only the 53 services are loaded (I check on these lines, there should be about 574 services). I also have the same problem with the verification checks. All other elements are imported successfully. We also tried to restart pollers, services (cbd, centengine, gorgoned, centreon), reboot the server. Nothing changed. Thanks for you helping by advance, 

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jean_gmrchSteward *
asked in Platform
Migrate from 18.10 to 24.04

I have an old centreon version 18.10 running on a centos7. I want to migrate to debian12 version 24.04.I've followed the documentation (https://docs.centreon.com/docs/migrate/migrate-from-el-to-debian/) but during the upgrade process I get an error and it can't apply version 20.04.19 (see image). Nothing in the log files sql-error.log or upgrade.log as suggested.Any ideas?ThanksJean 

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awallaceSteward *
asked in Platform
when exporting configuration

it’s been running great, but last week when i  configuration > pollers > export configuration i get   Preparing environment... OK           [ - ] pollersnameGenerating files... NOK                    sh: line 1: : command not foundAborted.I don’t see anything in any logs (or it’s possible that i’m missing the log i need to look at ..  does anybody know why this happens.  running 23.04   Thank you in advance. <al> Newly discovered.  when I do not check Run Monitoring engine debug (v)  it exports. what does it do to run Monitoring engine debug? <al>   

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