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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,468 Topics
  • 4,684 Replies
1468 Topics
cesinhaleal
cesinhalealSteward *
asked in Platform
[MBI] ERROR - Login error [code: '450'] [message: 'Timeout reached']

Hi there, I have a problem with the daily script "/usr/share/centreon-bi/bin/centreonBIETL"Show error: ERROR - Login error [code: '450'] [message: 'Timeout reached'].Login credentials are ok.Seems to work every other day. I already tried to increase the values of "centreon.cnf"connect_timeout=28800innodb_lock_wait_timeout=28800wait_timeout=28000interactive_timeout=28800 Starts normally:2023-07-12 09:32:47 - INFO - [SCHEDULER] >>>>>>> start2023-07-12 09:32:47 - INFO - [SCHEDULER][IMPORT] >>>>>>> start2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [hosts]2023-07-12 09:32:47 - INFO - [CREATE] Add table [hosts]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [mod_bam_reporting_kpi]2023-07-12 09:32:47 - INFO - [CREATE] Add table [mod_bam_reporting_kpi]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [instances]2023-07-12 09:32:47 - INFO - [CREATE] Add table [instances]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [mod_bam_report

3841
K
2 months ago
R
rdebiebSteward *
asked in Platform
Can't Login after upgrade

Hello, I upgraded my Centreon from 23.10 to 23.16.I followed the doc : https://docs.centreon.com/fr/docs/23.10/update/update-centreon-platform/ But i haven’t the page to upgrade. So i used the script “unattended.sh” and the upgrade was successful until this message appeared : 2024-09-20 18:50:02+02:00 - INFO - Install jq binary2024-09-20 18:50:03+02:00 - INFO - Update Centreon using API2024-09-20 18:50:03+02:00 - DEBUG - APIv2 token: 2Rfu29hmNEwyDMuazU3iy6JIPJozCeLhTJ8kZDM/3cDCiaBz6/MjzCGH9ZroZU+s2024-09-20 18:50:03+02:00 - INFO - Centreon Web update completedjq: error (at /tmp/unattended.sh_api_output:0): string ("Authentica...) has no keys2024-09-20 18:50:03+02:00 - ERROR - API connection error (errorLevel 0, http response code 401, message: "Authentication failed") I see nothing in my log files...

530
R
2 months ago
O
Olivier MattonSteward *
asked in Platform
Launch check only the 1st tuesday of each month

Hello everyone,I need to run a check on a server to verify the presence of a file, but only on the first Tuesday of each month between 07:00 and 18:00. I saw that it’s possible to work with time periods, but that doesn't meet my requirement of doing it only on the first Tuesday of each month.In any case, I haven't found how to do it with time periods.Thank you in advance for your help.Have a great day.Best regards.

70
O
2 months ago
F
fringSteward *
asked in Platform
"An error occurred during authentication" after migration

I have followed the guide https://docs.centreon.com/docs/migrate/migrate-from-3-4/migration from-3-4 to 24.Just a few error when"Everything is ready !Your Centreon Platform is about to be upgraded from version 2.8.26 to 24.04.6"I had to manually run the SQL statements in the files:/usr/share/centreon/www/install/php/Update-20.04.19.php/usr/share/centreon/www/install/php/Update-20.10.11.php/usr/share/centreon/www/install/php/Update-20.10.12.phpBut when the migration is done, and I try to login, I get:"An error occurred during authentication"   If I check the browser DevTools console (F12), i see “500 Internal Server Error”. BRFredrik

963
F
2 months ago
J
JeanBruderSteward *
asked in Platform
Error while applying now configuration after disabling a test

Dear community,Because of many printers with maker supply issues not corrected by users, I would like to disable that check. I did the following :asDisable maker supplyThe test status is now :Test statusBut, when I try to apply the new check state, the following error appear :Apply the new configurationExport and reloadError while applyingDoing the same with the legacy export menu do the following :Legacy errorCould somebody please help ? Regards,Jean

120
J
2 months ago
H
hqm199Steward *
asked in Platform
Character Encoding Issue

I am using Centreon version 24.04 to monitor a Windows server. I have installed NSClient++ on the Windows server and customized a VBS script to obtain the operating system version information. However, this information includes Chinese characters. When I test it on the local machine, I get the correct result, but on the Centreon page, the places where Chinese characters should be displayed appear as garbled text.How can I solve this problem?

150
H
2 months ago
J
jbossSteward **
asked in Platform
Custom macros with value macro $HOSTALIAS$ Failed usage

Hello,When i used a custom macro and want to initialise it with value macro $HOSTALIAS$ ,it’s not interpreted by centreon engine…Is it possible to do it? here on my example the ALIASDB receive not value in centreon-engine….i’ve got no value after @… althought the alias is fill on definition of the host… 

222
J
2 months ago
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LaurentVSteward ***
asked in Platform
Windows Exclude disk from Disks Service

Hello, Maybe it’s a stupid question but I don’t find the good syntax.I try to monitor all disks EXCEPT E: drive from a Windows Server in NRPE3.My command:/usr/lib64/nagios/plugins/check_centreon_nrpe3 -H 10.216.0.7 -p 5666 -t 30 -u -2 -P 8192  -c check_drivesize -a "drive=*" "perf-config=used(unit:B)used %(ignored:true)" "filter=type = 'fixed' and name not regexp '.*yst.*'" "warning=total_used>90%" "critical=total_used>95%"  When I use the arg Exclude=e:, it works. But how to add this argument in the console to parameter the service?When I just addIt isn’t taking in count. Can you help me? Laurent

411
L
2 months ago
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BenjaminLSteward *
asked in Platform
Monitoring Azure Virtual Machine / State : Unknown

Hello everyone.We are currently facing an issue with the Azure Virtual machine plugin. We monitor 13 VM, and every time, at least 3 of them appears (randomly and it can be 4-5-6)  as DOWN in our GUI. While the rest of the service associated to the VM works like a charm.   When launching the following command from the poller with the --debug argument I get the following :== Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):== Info: Connection state changed (MAX_CONCURRENT_STREAMS == 100)!=> Recv header: HTTP/2 200=> Recv header: cache-control: no-cache=> Recv header: pragma: no-cache=> Recv header: content-length: 663=> Recv header: content-type: application/json; charset=utf-8=> Recv header: expires: -1=> Recv header: strict-transport-security: max-age=31536000; includeSubDomains=> Recv header: x-content-type-options: nosniff=> Recv header: x-ms-ratelimit-remaining-subscription-resource-requests: 97=> Recv header: x-ms-request-id: 142788ce-1818-4a30

564
B
2 months ago
S
SavCentSteward ***
asked in Platform
Retirement of Office 365 connectors within Microsoft Teams

Hi,since some days we received add in our webhook from centreon :So, apparently Microsoft deceide to stop this (perfect) alert solution.see : Retirement of Office 365 connectors within Microsoft TeamsWave 1 – effective August 15th, 2024: All new Connector creation will be blocked within all clouds Wave 2 – effective October 1st, 2024: All connectors within all clouds will stop workingDid you know that @centreon ? did you have any solution/documentation for switch from WebHooks to PowerAutomate ? Regards.

2394
S
2 months ago
S
SebMSteward *
asked in Platform
[REPO-centreonplugins] Error perl-FFI-CheckLib-0.31-1.el8.noarch.rpm

Hi ,The package perl-FFI-CheckLib-0.31-1.el8.noarch.rpm don’t have the right checksum in the filelists.xmlsha256 of the file : ad36c81b36b4cf8e0b2e013b0640b064f0528e97ff3952109ddf2945d5f4ecb7sha256 in the filelists.xml : d12e4483…..So I have an error when i want to install the package : Interrupted by header callback : Server reports Content-Lenght: xxx but expected size is xx Can you please fix the problem ?Thx for your help 

181
S
2 months ago
B
BigCrocoSteward *
asked in Platform
Problems with migrating my Remote Server to my Central Server

Hi guys,I’m having trouble and I would appreciate if you could help me. I’m trying to migrate my remote server to my Central Server but it doesn’t work. Both are at the latest version of 24.04 Centreon. How ? While attempting with the command: /usr/share/centreon/bin/registerServerTopology.sh -u atlantique \-t remote -h 10.X.X.X (Central IP Address) -n MKSRVSUP001 In my network I don’t have a proxy and each server has 2 network interfaces, one called admin and the other for the production.I put the credentials of the account atlantique which is admin and has all access to API.It returns back to me:Error code 500 message Request failed to Central API: Idle Timeout reached for http://(Central IP address)/centreon/v24.04/api/loginHow should I solve this pleaseBest regardsBigCroco

140
B
2 months ago
J
jbossSteward **
asked in Platform
Remote server not running and export files are not copy on remote server from central

Hello, From my central web gui, the export seems not copy files on my remote server and i don’t knowwhy???View of central:View of remote server: export config from web gui central:on the log file of centreon-gorgone of central, we can see some errors: It’s seems that Central vm can’t send file to the remote server….the telnet from central to remote server is working fine with zmq (tcp port 5556)and gorgone service has been restarted on the 2 vms + gorgone config file of remote server has been apply on the remote server. Do you know where issue could comming from? ThanK i

300
J
2 months ago
J
jbossSteward **
asked in Platform
Can't attach remote poller to central with registerServerTopology.sh

Hello;i just fresh install a server central with the automatic processus “Unattended installation of a central server” version 24.04once installed , i set the https access to the central GUI and i can connect on it with a self certificate. Now i would like to register a remote server with same process install “Unattended installation of a central server” version 24.04”.once installed, when i run /usr/share/centreon/bin/registerServerTopology.sh -u admin -t remote -h ipcentral -n remoteserver1 --insecurei have this issue: 2024-09-04 18:25:46+02:00 - ERROR - ip remoteserver: {"code":500,"message":"Request to the Central's API failed : Recv failure: Connection reset by peer for \"http:\/\/ipcentral\/centreon\/api\/v24.04\/login\"."} could you help me?thank

603
J
2 months ago
J
jholiveiraSteward *
asked in Platform
Best way to override plugin paramters

Hi!Give the following configuration: command(s) → service(s) → host template. Which is the best way to override a certain service parameter without having to create a new service?To provide additional context, we have a default set of services that are attached to a host template (Linux host), but we would like to override the System Load service parameters (warning and critical) for a certain group of hosts (e.g.: the elasticsearch hosts). This is how the templates should be related: Linux Host (System Load, Memory, Swap, Partition n) → ElasticSearch Host (overridden System Load). Currently, the aforementioned command parameters are argument based (ARGn). Thank you in advance!

180
J
2 months ago
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louarn
asked in Platform
centreon can't connect

Hi allI have the following erreor after update my centreon’s password in /var/log/messages:Jul 19 17:27:15 localhost mariadbd[863]: 2024-07-19 17:27:15 537 [Warning] Access denied for user 'centreon'@'localhost' (using password: YES)Jul 19 17:27:15 localhost mariadbd[863]: 2024-07-19 17:27:15 538 [Warning] Access denied for user 'centreon'@'localhost' (using password: YES)then as centreon/centreon : [root@centreon-central ~]#[root@centreon-central ~]# mysql -u centreon -pEnter password:Welcome to the MariaDB monitor.  Commands end with ; or \g.Your MariaDB connection id is 540Server version: 10.11.7-MariaDB MariaDB ServerCopyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.MariaDB [(none)]> Why centreon cannot connect ? This is the same password ???Any idea ?

572
Fabrix
Centreonian
2 months ago
J
julien93Steward *
asked in Platform
Install plugin pack offline 24.04

Bonjour,Je tente actuellement d'installer en mode offline les plugins pack sur centreon 24.04.Après installation du manager en offline, j'ai rien qui s'affiche sur le gestionnaire des plugins depuis l'interface web.Merci pour vos conseils.Cordidalement  Hello,I am trying to install the plugins pack on centreon 24.04 in offline mode.After installing the manager in offline mode, I have nothing displayed on the plugin manager from the web interface.Thank you for your advice.Best regards 

952
Fabrix
Centreonian
2 months ago
A
ayb_FNZSteward *
asked in Platform
Find the right RPM

Hello,I’ve got two VMs to monitor with Centreon. For the first one, I'm using a plugin from Centreon’s GitHub repo centreon-plugins/src/centreon_plugins.pl at develop · centreon/centreon-plugins (github.com)  plugin-path: src/centreon_plugins.pl  For the second VM, I would like to use an RPM instead of pulling the plugin from GitHub.Do you know how I can find the equivalent RPM? Any keywords I should be searching for? Have you used RPMs instead of the GitHub plugins before? Thanks for the help!

261
B
2 months ago
B
Bernard.LheureuxSteward **
asked in Platform
Broken dependency for EL9 centreon-stream-connectors-lib-3.7.0-2.el9.noarch

[root@shvip-centreo01 postfix]# dnf -y updateUpdating Subscription Management repositories.Foreman_Client_el9                                                                                     45 kB/s | 2.0 kB     00:00Red Hat Enterprise Linux 9 for x86_64 - BaseOS (RPMs)                                                  63 kB/s | 4.1 kB     00:00Epel_el9                                                                                               45 kB/s | 2.3 kB     00:00Red Hat Enterprise Linux 9 for x86_64 - AppStream (RPMs)                                               76 kB/s | 4.5 kB     00:00Red Hat Enterprise Linux 9 for x86_64 - Supplementary (RPMs)                                           56 kB/s | 3.7 kB     00:00Puppet6_el9                                                                                            40 kB/s | 1.7 kB     00:00Error: Problem: cannot install the best update candidate for package centreon-stream-connectors-lib-3.7.0-1.el9.noarch  - nothing provi

503
P
2 months ago
A
ayb_FNZSteward *
asked in Platform
Cancel downtime

Hello, I would like to cancel a downtime I just put in place. I already tried out this solution How to cancel downtime | Community (centreon.com) but in vain. I cancel but nothing changes and the downtime remains up. Is there any rights issue ? How can I proceed in case this is the root cause ?  Thank you !!  Ayb_Fnz

813
C
2 months ago
M
mc.gyver.rebootSteward ***
asked in Platform
centreon-release 22.04-3 RSA/SHA1 signature

Hello,We would like to migrate our AlmaLinux 8 machines to 9During the migration, an inibitor is present: The centreon-release-22.04-3 package is signed in RSA/SHA1, which is no longer supported by AlmaLinux 9.This package is the only one on the list not to be signed in RSA/SHA256.So we wanted to know if it was possible to have the package signed in RSA/SHA256, or if it will be in the next update? And why is it the only one that isn't yet?Thanks

120
M
2 months ago
A
arnaud.branSteward *
asked in Platform
Cannot install generic SNMP Monitoring Connector (IT-100)

Hello,  I’m running Centreon 24.04.5 and when I try to install Generic SNMP monitoring connector, nothing happens. The other connectors are installed without a problem. I don’t know how to troubleshoot this problem. I sometimes have the following error message in the UI when trying to install connector : “Gateway timeout : The gateway did not receive a timely response from the upstream server or application”. When I try to browse to https://api.imp.centreon.com/api/pluginpack/pluginpack/applications-protocol-snmp , I get the following error  : Endpoint not found. Could anybody help me please? 

190
A
2 months ago
zach
zachSteward **
asked in Platform
centreon::plugins::script Perl module unfindable

Hello my fellows, I have migrated all of my centreon to the newer version, and i’m still having some bits and bops to fix. Among this, i have the centreon_plugins.pl file, who’s using the centreon::plugins::script Perl module.Which appears, not only not to be installed, but to be absent from the old machine too. which mean, i have first, no way to copy and transfer it to the newer machine, and second, no idea how it was working before.I tried to install it with CPAN, usin cpan install centreon::plugins::script, and cpan couldn’t find the module.I also looked for it a bit online, if i could find any file from which to install it, but didn’t found one. Have a good day !

892
V
2 months ago
L
louarn
asked in Platform
Bad update ... 2".10 to 24 ...

Hi all At last, the last day of the week, to end up with yet another galley...I cloned my centreon vm and updated the clone from 23.10 to 24. I followed the instructions for this update.But now I don't have any hosts or services appearing.Why ?The original in 23 works fine …I restarted services ..   

451
L
2 months ago
V
vivecentreonSteward *
asked in Platform
Centreon 24 - Safe to disable node module on the Central ?

Hello everybodyAfter having troubles with High CPU on the Central Server ( see Centreon 24 - gorgone-proxy High CPU usage), I have disabled the nodes modules in the 40-gorgoned.yaml file on the Central and the CPU is back to low usage.As far as I have seen since a week, all my pollers are running well and checks are ok.Is there some collateral damages to disable the node module ?My pollers are using revese flow to the CentralRegardsPierre

180
V
2 months ago

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