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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,633 Topics
  • 5,172 Replies
1632 Topics
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nicodonaldSteward *
asked in Platform
centreon-plugin-network-fortinet-fortigate-snmp not available in debian 12 repos

I am unable to monitor a fortigate, the plugin is not available in the debian 12 repositories # apt install centreon-plugin-network-fortinet-fortigate-snmpReading package lists... DoneBuilding dependency tree... DoneReading state information... DoneE: Unable to locate package centreon-plugin-network-fortinet-fortigate-snmp centreon-engine/centengine.log:[2024-10-03T16:22:25.174+02:00] [runtime] [warning] [113147] Error: Service check command execution failed: could not create process '/usr/lib/centreon/plugins//centreon_fortinet_fortigate.pl': No such file or director availables fortinet plugins

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GoujeSteward *
asked in Platform
Blank page on reports page when selecting a host

Hello, When I select a host on the reports page, an empty page appears. I am running centreon version 22.04 on CentOS 7 I think this happened after an update but I didn't notice it right away, or maybe I missed a step in the update process. This is the error message that appears in /var/log/php-fpm/centreon-error.log when I try to access this page: [19-Sep-2024 17:17:50 Europe/Paris] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1030 Got error 194 "Tablespace is missing for a table" from storage engine InnoDB in /usr/share/centreon/www/class/centreonDB.class.php:309Stack trace:#0 /usr/share/centreon/www/class/centreonDB.class.php(309): PDO->query()#1 /usr/share/centreon/www/include/reporting/dashboard/DB-Func.php(84): CentreonDB->query()#2 /usr/share/centreon/www/include/reporting/dashboard/viewHostLog.php(126): getLogInDbForHost()#3 /usr/share/centreon/www/main.get.php(272): include_once('...')#4 {main} thrown in /usr/share/centreon/www/class/centreonDB.class

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3jaja_DarkSteward *
asked in Platform
Issue with Upgrading a Custom Module in Centreon: Successful Upgrade but No Changes Applied

Hello everyone, I hope you're all doing well. I'm following the How to write a module documentation to create a module in Centreon. Everything works fine except when trying to upgrade the module. The documentation mentions that we should have an upgrade path like this: UPGRADE > dummy-x.x > sql > upgrade.sql. I created an UPGRADE folder in /usr/share/centreon/www/modules/traps (module is named traps ) and inside it, I created traps-1.1 > sql > upgrade.sql. The upgrade.sql file contains an SQL query to create a table named test_v11 in the centreon_storage database.In conf.php, I updated 'mod_release' from '1.0' to '1.1'. When I go to Extension > Manager, I see the update button. However, when I click it, I receive an error. I then renamed UPGRADE to upgrade, and when I clicked the update button again, the upgrade showed as successful, but the test_v11 table was not created.​​​​​ I also tried updating conf.php to 'mod_release' => '1.2', and again, the update process showed as successful,

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ThierryCSteward *
asked in Platform
Hosts Limit.

Hi, I unlinked my IT100 license because i have to register more than 3 servers and 100 hosts. I thought its was possible with the free version ( unlicensed). Now i have one central server and 5+ remote servers. But i cant see more than 99 hosts. That s if i had the number hosts limitation, without the number of remote server limitation. Can someone to confirm its normal, or not ? Thank you

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ensenada
ensenadaSteward ***
asked in Platform
Check that works sometimes fails

Hello, Im checking the apppool state with this command: /usr/lib/nagios/plugins/check_centreon_nrpe3 -H hostip -p 5666 -u -2 -P 8192 -c check_app_pool -a poolname This is the content of check_app_pool.ps1: [CmdletBinding()]Param( [Parameter(Mandatory=$True,Position=1)] [string]$ApplicationPool) Set-Variable OK 0 -option ConstantSet-Variable WARNING 1 -option ConstantSet-Variable CRITICAL 2 -option ConstantSet-Variable UNKNOWN 3 -option Constant Import-Module WebAdministration $appPool = Get-Item "IIS:\AppPools\$ApplicationPool" if ($appPool -eq $null) { Write-Host "IISPOOL UNKNOWN: Application pool '$ApplicationPool' not found." exit $UNKNOWN} $state = $appPool.state if ($state -eq 'Started') { Write-Host "IISPOOL OK: Application pool '$ApplicationPool' is 'Started'." exit $OK} elseif ($state -eq 'Stopped') { Write-Host "IISPOOL CRITICAL: Application pool '$ApplicationPool' is 'Stopped'." exit $CRITICAL} else { Write-Host "IISPOOL UNKNOWN: Application pool '$ApplicationPool' is 'Unknow

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BenoitSteward **
asked in Platform
Can't upgrade Centreon from 22.10 to 24.04 - dependance issue

Hello, I migrated my Centreon 22.10 from CentOS7 to Debian 11 successfully. Now il would like to migrate Centreon 22.10 to 24.04. Iam following Centreon Doc but after apt install --only-upgrade centreon i have : Can you help me please. Les paquets suivants contiennent des dépendances non satisfaites : centreon-gorgone-centreon-config : Dépend: centreon-gorgone (= 24.04.2-1~bullseye) mais ne sera pas installé centreon-license-manager : Dépend: centreon-gorgone (>= 24.04~) mais ne sera pas installé Dépend: centreon-gorgone (< 24.10~) mais ne sera pas installéE: Impossible de corriger les problèmes, des paquets défectueux sont en mode « garder en l'état ».

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SPivainLeroyGWSteward *
asked in Platform
Information refresh problem after upgrade from 23.04 to 24.04

Hi all, Last week I upgraded my Centreon 23.04 open source on Debian 11 to 24.04 (still on Debian 11) and then Mariadb from 10.5 to 10.11 by following the official documentation Since this upgrade, some information seem frozen in the web ui. When I click on the poller menu I have two new lines : “incident on database 1” and “offline poller 1” I have only one poller and it is online On the pollers configuration screen, my poller is still seen on 23.04 version and outdated On the resources status page, the last control column seems to be stuck at the upgrade date : By the way, the platform is still working as of notifications but I’d like to know what is the problème with those displays errors. Thank you

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glepinay
asked in Platform
How to configure a Timepiod to run services a specific day of the month

Hi,Do you know if it is possible to configure a Timeperiod to get the service running only the 06th of each months. Looks like we can only specify the week day and the time range … ? Thanks

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Stéphane
asked in Platform
Disable a service for hosts of a given hostgroup

Hi, On the legacy status page (Monitoring > Status Details > Services) it is possible to filter on hostgroup and then disable some services. I can’t manage to do it in the Resources Status page, nor in the configuration part of the UI. It’s Centreon Web 23.10.16. Did I miss something or is it a missing feature? I notice a few other actions also are missing, like enable/disable notification. As the legacy pages are supposed (I haven’t check that) to be no more present from 24.04 version, do you confirm those actions have been added to the new interface, or planned to be added in 24.10? I’ve been told the legacy pages wouldn’t be removed until all the functionalities have been ported to the new page but I’d like to have a confirmation before upgrading any plateform. NB: In the example above it would be obviously possible to filter on a service template (assuming a clean templating…) but I had a case recently for which it wasn’t an option. Above is only a dummy example for illustration. H

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Paul FASQUELLESteward *
asked in Platform
Déplacement des fichiers... NOK (Could not write into centcore.cmd. Please check file permissions.)

Bonjour, J’ai ajouté un second poller (dans le même LAN) en suivant la procédure sur le site.Mais lorsque je souhaite redémarrer l’ordonnanceur, il m’est impossible. Un message d’erreur s’affiche : Avez-vous une solution à m’apporter ? Je ne sais pas quelle fichier modifier… Merci pour votre aide !

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pascal_2sSteward *
asked in Platform
Unexpected Application Error! Cannot read properties of undefined (reading 'width')

Bonjour, Pourriez vous me donner une solution pour le problème auquel je suis confronté qui apparait toujours lors de navigation sur la page ressources status en choississant la nouvelle vue par hôtes (essentiellement sur les navigateurs edge et chrome, l'anomalie n'a pas été détectée sur Firefox) (version centreon 23.10.12 et 24.04). ​​​​​ L’erreur est réplicable lors de l’ouverture d’un onglet supplémentaire centreon puis en allant sur la page ressources status et en choississant la nouvelle vue par hôtes. Error visible on second webpage when the 3rd stay ok Ci-après la fenêtre de debug et un extrait des logs php-fpm : debug infos tail -f /var/log/php-fpm/centreon-error.log ---------- [02-Jul-2024 14:25:03 Europe/Paris] WARNING: Warning: Undefined array key "metrics" {"exception":"[object] (ErrorException(code: 0): Warning: Undefined array key \"metrics\" at /usr/share/centreon/src/Core/Resources/Infrastructure/API/FindResourcesByParent/FindResourcesByParentPresenter.php:170)"} [02-J

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MOARSteward *
asked in Platform
OpenID with Authnetik

Hi, We’re trying to setup OpenID authentication using our Authentik service. I followed the Centreon documentation but I can’t manage to make it work. This is our Centreon conf : This is our Authentik conf : When I click on OpenID button, it send a request to : https://$AUTHENTIK_FQDN/application/o/centreon/authorize?client_id=$CLIENTID&response_type=code&redirect_uri=https%3A%2F%2F$CENTREON_FQDN%2Foauth%2Fcallback%2Fcentreon%2Fauthentication%2Fproviders%2Fconfigurations%2Fopenid&state=661c20069eb46&scope=openid%20email%20profile that fail on Authentik with a 404 code. Any idea how to fix this ?

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nicolas.parentsSteward *
asked in Platform
Need to reload/restart centengine after export configuration

on centreon 23.10.5, when i export configuration, i have no error but we need to reload/restart centengine service to apply it. this command workss su - centreon-gorgone -s /bin/bash -c 'sudo systemctl restart centengine' here the permissions of : centreon [root@centreon ~]# ls -l /etc/centreontotal 36-rwxrwxr-x 1 centreon centreon 1276 Mar 26 11:42 centreon.conf.php-rwxrwxr-x 1 centreon centreon 390 Mar 26 16:18 centreontrapd.pm-rwxrwxr-x 1 centreon centreon 282 Mar 11 2024 centreon_vmware.pmdrwxrwxr-x 2 centreon centreon 4096 Mar 14 2024 config.d-rwxrwxr-x 1 centreon centreon 103 Mar 14 2024 config.yaml-rwxrwxr-x 1 centreon centreon 747 Mar 26 16:18 conf.pm-rwxrwxr-x 1 centreon centreon 612 Mar 14 2024 instCentPlugins.conf-rwxrwxr-x 1 centreon centreon 929 Mar 14 2024 instCentWeb.confdrwxrwxr-x 2 centreon centreon 4096 Mar 14 2024 license.d centreon-engine [root@centreon ~]# ls -l /etc/centreon-engine/total 408-rw-rw-r-- 1 apache centreon-engine 4508 Sep 16 18:37 centengine.cfg-rw-rw

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yydssSteward *
asked in Platform
SNMP monitors Windows Server

I have a server with 2 Gold 6230R cpus, each with 26 cores and 52 threads. Why only 52 threads are displayed when using Centreon monitoring, when normally 104 threads are not? The cpus of the other servers monitored are shown as the number of cpus multiplied by the number of cores multiplied by the number of threads.

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Stéphane
asked in Platform
Add a host template to a host using an API

Hi, Maybe I haven’t searched enough but I can’t find how one would add a host template to a host using the v2 API. CLAPI (and thus, the v1 REST API) has a ADDTEMPLATE action for objects of type HOST that can do that easily. But all I can see in the v2 API is the /centreon/api/{version}/configuration/hosts/{host_id} endpoint. Is it possible to add a template (ie: keeping the already present ones) from there? All I can think of would be to make a first request to list the already present templates to be able to use this endpoint to add an additional template. Or, in case it would add the template(s) to the already configured ones, then how one would do to set another set of templates (ie: SETTEMPLATE)?In addition, it looks it is required to use the template ID, which is, imo, less practical than using the name of the template as CLAPI permits.

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Jean-FrancoisSteward *
asked in Platform
Problem when I change a host conf

Hi, since I have updated my server from SL7/Centreon 19 to RH8/Centreon 24 , if I change the IP of a host, the update doesn’t apply when I export the conf as usual. The check continue with the old IP. Then, I need to go to the server shell and restart the centreon service to make it work. Any idea ? Did I miss something during the update process ? Regards, JF

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Cyril_31Steward ***
asked in Platform
clapi vs api performance

Hello, I'm currently testing performance between clapi commands (which will disappear in a while) and api commands. I've imported around 130 host group. With clapi → ~ 3 seconds With API → ~ 4 minutes Each api request takes 2 seconds. Now, i need to import ~ 1300 Services Templates. With clapi → ~ 2 minutes But with api, with the above data, import 1 300 Services Template will take ~43 minutes. Is there a way of speeding up the execution of curl commands so that they take less time ? Thank you

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querySteward **
asked in Platform
How do I delete credentials of autodiscovery?

Hello, I would like to know: How do I delete credentials of autodiscovery?

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cesinhaleal
cesinhalealSteward *
asked in Platform
[MBI] ERROR - Login error [code: '450'] [message: 'Timeout reached']

Hi there, I have a problem with the daily script "/usr/share/centreon-bi/bin/centreonBIETL" Show error: ERROR - Login error [code: '450'] [message: 'Timeout reached']. Login credentials are ok. Seems to work every other day. I already tried to increase the values of "centreon.cnf" connect_timeout=28800innodb_lock_wait_timeout=28800wait_timeout=28000interactive_timeout=28800 Starts normally: 2023-07-12 09:32:47 - INFO - [SCHEDULER] >>>>>>> start2023-07-12 09:32:47 - INFO - [SCHEDULER][IMPORT] >>>>>>> start2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [hosts]2023-07-12 09:32:47 - INFO - [CREATE] Add table [hosts]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [mod_bam_reporting_kpi]2023-07-12 09:32:47 - INFO - [CREATE] Add table [mod_bam_reporting_kpi]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [instances]2023-07-12 09:32:47 - INFO - [CREATE] Add table [instances]2023-07-12 09:32:47 - INFO - [CREATE] Deleting table [mod_bam_reporting_bv]2023-07-12 09:32:47 - INFO - [

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rdebiebSteward *
asked in Platform
Can't Login after upgrade

Hello, I upgraded my Centreon from 23.10 to 23.16. I followed the doc : https://docs.centreon.com/fr/docs/23.10/update/update-centreon-platform/ But i haven’t the page to upgrade. So i used the script “unattended.sh” and the upgrade was successful until this message appeared : 2024-09-20 18:50:02+02:00 - INFO - Install jq binary2024-09-20 18:50:03+02:00 - INFO - Update Centreon using API2024-09-20 18:50:03+02:00 - DEBUG - APIv2 token: 2Rfu29hmNEwyDMuazU3iy6JIPJozCeLhTJ8kZDM/3cDCiaBz6/MjzCGH9ZroZU+s2024-09-20 18:50:03+02:00 - INFO - Centreon Web update completedjq: error (at /tmp/unattended.sh_api_output:0): string ("Authentica...) has no keys2024-09-20 18:50:03+02:00 - ERROR - API connection error (errorLevel 0, http response code 401, message: "Authentication failed") I see nothing in my log files...

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Olivier MattonSteward *
asked in Platform
Launch check only the 1st tuesday of each month

Hello everyone, I need to run a check on a server to verify the presence of a file, but only on the first Tuesday of each month between 07:00 and 18:00. I saw that it’s possible to work with time periods, but that doesn't meet my requirement of doing it only on the first Tuesday of each month.In any case, I haven't found how to do it with time periods. Thank you in advance for your help. Have a great day.Best regards.

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fringSteward *
asked in Platform
"An error occurred during authentication" after migration

I have followed the guide https://docs.centreon.com/docs/migrate/migrate-from-3-4/ migration from-3-4 to 24. Just a few error when "Everything is ready !Your Centreon Platform is about to be upgraded from version 2.8.26 to 24.04.6"I had to manually run the SQL statements in the files:/usr/share/centreon/www/install/php/Update-20.04.19.php/usr/share/centreon/www/install/php/Update-20.10.11.php/usr/share/centreon/www/install/php/Update-20.10.12.php But when the migration is done, and I try to login, I get:"An error occurred during authentication" If I check the browser DevTools console (F12), i see “500 Internal Server Error”. BR Fredrik

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JeanBruderSteward **
asked in Platform
Error while applying now configuration after disabling a test

Dear community, Because of many printers with maker supply issues not corrected by users, I would like to disable that check. I did the following : asDisable maker supply The test status is now : Test status But, when I try to apply the new check state, the following error appear : Apply the new configuration Export and reload Error while applying Doing the same with the legacy export menu do the following : Legacy error Could somebody please help ? Regards, Jean

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hqm199Steward *
asked in Platform
Character Encoding Issue

I am using Centreon version 24.04 to monitor a Windows server. I have installed NSClient++ on the Windows server and customized a VBS script to obtain the operating system version information. However, this information includes Chinese characters. When I test it on the local machine, I get the correct result, but on the Centreon page, the places where Chinese characters should be displayed appear as garbled text. How can I solve this problem?

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jbossSteward **
asked in Platform
Custom macros with value macro $HOSTALIAS$ Failed usage

Hello, When i used a custom macro and want to initialise it with value macro $HOSTALIAS$ ,it’s not interpreted by centreon engine… Is it possible to do it? here on my example the ALIASDB receive not value in centreon-engine…. i’ve got no value after @… althought the alias is fill on definition of the host…

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