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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,655 Topics
  • 5,237 Replies
1654 Topics
ITBD
ITBDSteward *
asked in Platform
Mib et Supervision Control-M

Bonjour , Je voudrais superviser des jobs contre-M en utilisant les trap SNMP. J’ai d’abord commencé par installer la MIB fourni par l’éditeur. Cependant lors de l’intégration j’ai une des trois traduction en erreur.  Voici l’erreur erreur ci-dessous: Moving traps in database...2024-08-09 16:29:28 - INFO - snmptranslate version: NET-SNMP version: 5.9 2024-08-09 16:29:28 - INFO - mib name: BMC-CONTROLEM-MIB 2024-08-09 16:29:28 - INFO - Processing MIB: BMC-CONTROLEM-MIB 2024-08-09 16:29:28 - INFO - # 2024-08-09 16:29:28 - INFO - Split line TRAP-TYPE / NOTIFICATION-TYPE found (OBJECT-TYPE,). 2024-08-09 16:29:28 - INFO - Line: 6 2024-08-09 16:29:28 - INFO - NOTIFICATION-TYPE: OBJECT-TYPE 2024-08-09 16:29:28 - INFO - Enterprise: enterprises1031 2024-08-09 16:29:28 - INFO - Looking up via snmptranslate: BMC-CONTROLEM-MIB::OBJECT-TYPE Unknown object identifier: BMC-CONTROLEM-MIB::OBJECT-TYPE 2024-08-09 16:29:28 - INFO - OID: 2024-08-09 16:29:28 - INFO - # 2024-08-09 16:29:28 - INFO - Line: 23

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m.lazarSteward **
asked in Platform
Authentication Issue with Dell ME4012 REST API ("Authentication Unsuccessful")

I am encountering persistent authentication issues while trying to access the REST API of a Dell ME4012 storage system. Despite providing valid credentials and testing multiple configurations, the REST API consistently returns an Authentication Unsuccessful error.Steps to ReproduceAttempt to log in to the Dell ME4012 REST API using curl:curl -k -X POST https://192.168.1.3/api/login \ -H "Content-Type: application/json" \ -d '{"username": "Admin", "password": "Password"}'Observe the following response:<RESPONSE VERSION="L100"> <OBJECT basetype="status" name="status" oid="1"> <PROPERTY name="response" type="string" display-name="Response">Invalid sessionkey</PROPERTY> </OBJECT></RESPONSE>Attempted the same with both controllers (192.168.1.3 and 192.168.1.4), but the same error occurs.Repeated the test with:HTTP Basic AuthenticationBoth curl and the centreon_dell_me4_restapi.pl pluginNo changes in the outcome.Expected BehaviorAuthentication shoul

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silex27Steward ***
asked in Platform
Is it possible to complete install wizard with api / config file ?

Hello For a fresh install ,can i complete the install wizard without the web ui ? https://docs.centreon.com/docs/installation/web-and-post-installation/#web-installationLike when I update, i can skip the web ui part. : https://docs.centreon.com/docs/update/update-centreon-platform/I cannot find documentation about this. 

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nicnictoutSteward ***
asked in Platform
DSM configuration bug in 23.10

Hello,I migrate my centreon 22.10 on a new RHEL8 server, then upgrade to 23.10.18My previous DSM configuration is still there, but I cannot edit/create a new entry, once I duplicate an existing one or create one from scratch and click on save button, the page becomes white and nothing is saved.In php log I found this error:[11-Dec-2024 14:51:44 Europe/Paris] PHP Fatal error:  Uncaught TypeError: CentreonDB::escapeString(): Argument #1 ($string) must be of type string, null given, called in /usr/share/centreon/www/modules/centreon-dsm/core/configuration/services/DB-Func.php on line 459 and defined in /usr/share/centreon/www/class/centreonDB.class.php:653Stack trace:#0 /usr/share/centreon/www/modules/centreon-dsm/core/configuration/services/DB-Func.php(459): CentreonDB->escapeString()#1 /usr/share/centreon/www/modules/centreon-dsm/core/configuration/services/slots.php(94): multiplePoolInDB()#2 /usr/share/centreon/www/main.get.php(304): include_once('...')#3 {main}  thrown in /usr/shar

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emeckSteward ***
asked in Platform
Partition /var/lib/centreon-broker/ getting full

HelloOur /var/lib/centreon-broker/ partition is getting full very fast the last couple of days.There are lots of files like "central-broker-master_InfluxDB.queue.central-broker-master-InfluxDB###", actually 435 when writing this (yesterday less than 400 when we checked),from-rw-rw-r-- 1 centreon-broker centreon-broker 99999948 Nov 23 00:48 /var/lib/centreon-broker/central-broker-master_InfluxDB.queue.central-broker-master-InfluxDB267to-rw-rw-r-- 1 centreon-broker centreon-broker 14033256 Nov 28 14:07 /var/lib/centreon-broker/central-broker-master_InfluxDB.queue.central-broker-master-InfluxDB701Restarted services this morning around 08:47 in the Central (centengine, gorgoned and cbd) and then in all pollers (centengine and gorgoned),No errors found in central-module-master.log and central-rrd-master.log since then.But we get lots of this in central-broker-master_InfluxDB.log, like every 15 seconds:{"error":"partial write: unable to parse '4155,metric_id=319911,service_id=94541 time=17

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PilouuuSteward **
asked in Platform
Impossible to download package

Hello,Friday I installed centreon 24.10 on a dev server and all worked.Today when I follow the same instruction on :https://docs.centreon.com/fr/docs/installation/installation-of-a-central-server/using-packages/I have an hash error, I tried with 2 differents proxy :E: Unable to retrieve https://packages.centreon.com/apt-plugins-stable/pool/perl-cpan-libraries/libjmx4perl-perl_1.13%2bdeb12u1-1_all.deb The file has an inconsistent size (302324 != 302248). Maybe the mirror is being updated? [IP: X.X.X.X YYY]Hashes of expected file:- SHA256:11af1d62c697aac573fdd216b69eed235e7292986d0e4bdef3725bb41d3bba06- SHA1:47eeb88e854ce6400671fab45f661e91eb4db2bb [weak]I’ve got the same error with mysql packet but I installed from my laptop the package and uploaded with filezilla on my server. But for the https://packages.centreon.com/apt-plugins-stable/pool/perl-cpan-libraries/libjmx4perl-perl_1.13%2bdeb12u1-1_all.deb it doesn’t work.Err :2 http://repo.mysql.com/apt/debian bookworm/mysql-8.0 amd64 mys

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Vincent.Steward *
asked in Platform
Centreon 24.10 error after upgrade - Oracle Linux 9

Hi there,I’ve just done the upgrade from Centreon 24.04 to 24.10, everything seemed to be ok until I try to push a new config on centralIt fails on a table missing error.I did not find anything around this issue yetThe only point which alerts me now I have this error, is the “upgrade” process done in web :After the 24.10 upgrade, I had to follow the web upgrade two times, didn’t understand why. The second time, the first line was “generating application cache” (or similar), and the second was "upgrading centreon 24.10.2 to”  (right part empty) Can someone help me on this ?Thanks

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Centreonian
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rbeunierSteward *
asked in Platform
OpenID wirh keycloak

Hello,The 401 error has been resolved, but now I am encountering a 403 error when attempting to make a GET request to http://IPsrv/centreon/api/latest/configuration/users/current/parameters.Do you have any ideas on how to resolve this issue?For configuration, please refer to this topic:For any other configuration details, I will send them upon request. 

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Martin-05Steward **
asked in Platform
Export/import settings and Export configuration - error

Hello,I tried to export the settings from old Centreon server (18.10.12) and import on the new server (24.10).Export preferences:I then ran Configuration > Pollers > Export configuration (on new server) and the result was an error:Preparing environment... OKGenerating files... NOK (Exception received : Cannot open file /var/cache/centreon/config/vmware/1/centreon_vmware.json [file: /usr/share/centreon/www/class/config-generate/abstract/objectJSON.class.php] [line: 113] )Aborted. it reports the same error even though I have a clean install of the new server without importing from the old one. After importing the settings from old server, Hosts and Services were transferred to my new server, but Poller and Users were not.Please help me.

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m.lazarSteward **
asked in Platform
SSL Certificate Not Found in NSClient++ for HTTPS REST API

I am encountering an issue with SSL certificate configuration in NSClient++ while trying to enable the HTTPS REST API. Despite placing the necessary certificate files in the correct directory and updating the nsclient.ini configuration, the NSClient++ service fails to recognize the certificates and defaults to HTTP on port 8443EnvironmentNSClient++ Version: 0.5.2.41 (2018-04-26)Monitoring Tool: Centreon 24.10 (REST API plugin)Nsclient.ini[/settings/log]; LOG LEVEL - Log level to use. Available levels are error,warning,info,debug,tracelevel = trace; DATEMASK - The size of the buffer to use when getting messages this affects the speed and maximum size of messages you can recieve.date format = %Y-%m-%d %H:%M:%S; FILENAME - The file to write log data to. Set this to none to disable log to file.file name = ${exe-path}/nsclient.log[/modules]; Enable required modulesWEBServer = enabledCheckExternalScripts = enabledCheckHelpers = enabledCheckEventLog = enabledCheckNSCP = enabledCheckDisk = ena

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ponchoh
Centreonian
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JeanBruderSteward **
asked in Platform
How can I monitor the validity of the certificate of a WEB server listening on a port other than 443?

Hello,I would like to monitor several certificates for WEB servers listening on non-standard ports on the same server. How can I proceed in order to comply with the best practices to be used on Centreon?Note that I’m following the guide : https://docs.centreon.com/fr/pp/integrations/plugin-packs/procedures/applications-protocol-x509/ When applying the host model, the list of the macros is not updated ?How can I investigate this issue ?Thank you,Jean

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LEBRETONSteward ***
asked in Platform
hosts discovey : can't add host

Hello,My job host discery does’nt add host in Centreon.in gorgoned log i have this error :2024-12-10 12:10:19 - DEBUG - [action] internal message: [PUTLOG] [discovery_34_21ae760e] [] {"data":{"metrics":{"start":1733829018,"duration":1,"end":1733829019},"command":"/usr/share/centreon/www/modules/centreon-autodiscovery-server/script/run_save_discovered_host --all --job-id=34 --export-conf --token=5zTOWjmO7jRZi6uZ27pdueQsrsZhVkMcVz48Qg4jNmVAGfXL/dwm3DU2MvLmdUSm","result":{"stdout":"Insufficient rights (required: ROLE_CONFIGURATION_MONITORING_SERVER_READ or ROLE_CONFIGURATION_MONITORING_SERVER_READ_WRITE)","exit_code":1},"metadata":{"job_id":"34","source":"autodiscovery-host-job-postcommand"},"message":"command has finished successfully"},"token":"discovery_34_21ae760e","code":100,"instant":1,"etime":1733829019} Centreon : 23.10a idea ?Thanks 

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christopher.jacquesSteward *
asked in Platform
Centreon 24.10.2: API issues

Hello,I recently upgraded my Centreon dev platform to version 24.10.2. While most features are functioning as expected, I am encountering issues with certain options.For instance, when I switch from Light to Dark mode or add/delete columns on the Resource Status page, I receive the following error:Error on updating a userImmediately after this, I am automatically redirected to the login screen.However, upon logging in again, I notice that the changes were successfully applied. In developer mode, I can see...Request URLhttps://mydomain/centreon/api/latest/configuration/users/current/parametersRequest Method: PATCHStatus Code: 500 Internal Server ErrorRemote Address: XX.XXX.XXX.XXX:443Referrer Policy: strict-origin-when-cross-originResponse HeadersApi-version: 24.10cache-control: no-cache, privatecontent-type: application/jsondate: Wed, 27 Nov 2024 17:36:09 GMTserver: Apacheset-cookie: PHPSESSID=deleted; expires=Thu, 01 Jan 1970 00:00:01 GMT; Max-Age=0; path=/; secure; HttpOnly; SameSite

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maximinro
maximinroSteward *
asked in Platform
Upgrade to Centreon 24.10 from centreon 24.04.6 on RHEL8

Bonjour,J’utilise la procédure :https://docs.centreon.com/fr/docs/upgrade/upgrade-from-24-04/quand je fais mon yum j’ai ce retour c’est la première fois que mon update plante depuis que j’ai centreon.pouvez-vous m’aiguiller?[]# yum updateMise à jour des référentiels de gestion des abonnements.Dernière vérification de l’expiration des métadonnées effectuée il y a 0:16:06 le mar. 26 nov. 2024 13:19:52 CET.Erreur : Problème 1: installation impossible du meilleur candidat pour le paquet centreon-web-24.04.8-1.el8.noarch - nothing provides perl(Net::SNMP) needed by centreon-web-24.10.1-1.el8.noarch from centreon-24.10-stable-noarch Problème 2: package centreon-central-24.10.1-1.el8.noarch from centreon-24.10-stable-noarch requires centreon-web = 24.10.1-1.el8, but none of the providers can be installed - installation impossible du meilleur candidat pour le paquet centreon-central-24.04.8-1.el8.noarch - nothing provides perl(Net::SNMP) needed by centreon-web-24.10.1-1.el8.noarch from cent

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maximinro
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Stéphane
posted in Platform
Upgrade from 23.10.17 to 23.10.18

Hi,On a poller :FYI  Exécution du scriptlet: centreon-common-23.10.18-1.el8.noarch 11/213chmod: impossible d'accéder à '/var/cache/centreon/config/engine/*': Aucun fichier ou dossier de ce typechmod: impossible d'accéder à '/var/cache/centreon/config/broker/*': Aucun fichier ou dossier de ce typeattention : %post(centreon-common-23.10.18-1.el8.noarch) scriptlet échoué, état de sortie 1This is normal there is no such files on a poller. 

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ArdoGhettoSteward *
asked in Platform
"Unexpected Application Error! Loading chunk failed." after update to v24.04.8-1+deb12u1

Hello, We just updated our Centreon Central to the last available version 24.04.8-1+deb12u1 from 24.04.7, but since we are unable to access graphics/metrics for services/hosts, we get an error :“Unexpected Application Error! Loading chunk 1747 failed. (missing: https://*/centreon/static/1747.undefined.chunk.js) “ I never seen any error like this on a large usage period in the past years.Do you know how can I investigate and resolve that ?  Thanks for your reply,Kind Regards, AD

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SavCentBuilder *
asked in Platform
Dashboard - Playlists - Create a playlist

Hi,we’ve upgrade Centreon from 23.04 to 24.10. We discover the the Dashboard system and is seems to be great.We encounter a problem to Create a playlist. it’s just didn’t work when i clic on Save… nothing hapen..

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Tom Darneix
Centreonian
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Stéphane
asked in Platform
Licensing, Online vs. Offline

Hi,I stumbled on the following instruction reading the documentation for the Postgres Connector: I don’t understand.Does online license and offline license have to be understood as, respectively, “SaaS” and “on premise”? I wouldn’t say so, but ?Else, if it’s about the way the license validity is checked, then why the nature of this verification would change the way a Connector Pack has to be installed? Do any other non-intuitive things like this are already present or are to be awaited in future releases?Do you have a list of what « online licensing »  implies for the way Centreon behaves? I remember I’ve been told back then it was introduced, that it’s a matter of checking the licence validity, and only that. I’m afraid I’ve been lied to about the real purpose of this functionality. Can someone explain me what means this part of the documentation?

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cabrilucideSteward **
asked in Platform
Compatibilite MediaWiki centreon 24.10

Good morning,I have an opensource centreon in 24.04.8 which uses mediawiki 1.39.1.MariaDB is installed on a remote server in version: 10.11.10. It hosts the 2 centreon DBs and 2 mediawiki DBs.In the Centreon doc it is written that you must use version 1.31 of mediawiki.And it is written in the mediawki doc that it is compatible with MariaDB 10.3.0+.I get this error when I click on the notes_url in the resources screen:Warning: Trying to access array offset on value of type null in /usr/share/centreon/www/class/centreon-knowledge/wikiApi.class.php on line 98Is this related to the different versions installed?Sincerely

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itsupportSteward *
asked in Platform
status up notification received continuously

I receive notification status UP for all my hosts continuously although the status of the host is not changing (always up)

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SavCentBuilder *
asked in Platform
Dashboard - Manage access rights - Contact group

Hi,we’ve upgrade Centreon from 23.04 to 24.10. We discover the the Dashboard system and is seems to be great.We encounter a problem to share a dashboard to Contact group. We have some Contact group but the list stay empty in the drop down list.EDIT : I realized the drop down list Contact is also bugged. there is no all the users… 

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Centreonian
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Stéphane
asked in Platform
Status de la plateforme

Bonjour,J’ai la page des graphes de statuts de la plateforme qui fonctionne seulement à certaines périodes depuis quelques temps.Est-ce que quelqu’un a déjà rencontré un problème similaire, et aurait éventuellement une solution ?

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Stéphane
asked in Platform
Upgrade workflow when using external poller hosts

Hi,During the upgrade of a central server, especially when the PHP script are run, should/must distant poller be up and running? Or doesn’t matter?I have this question with Gorgone in mind: do the PHP upgrade scripts could need to do any  modification on the remote pollers, like deploying new files?

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gregorySteward **
asked in Platform
Ressource status page, check column error (23.10)

Hi, after migrate 22.10 to 23.10 , Ressource status page contains an error with “check (C)” column.It indicates the "only passive check" icon on an active service and nothing on a passive service.Best regards, 

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LudoKSteward *
asked in Platform
"Unauthorized" web connection

Hello,This morning, I tried to log in to the Centreon web interface. I selected my admin account, and it first showed "Login Succeeded" followed by "Unauthorized." After that, I was left with a blank page displaying "Centreon is loading" indefinitely.I was on Centreon just yesterday, and I don't understand what could have changed since then.Centreon version : 24.04.7I try with an other navigator and it’s Ok.Ok the solution is just close and reopen the navigator...

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