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This forum is about how to administer a Centreon Platform: installation, software upgrades, backups or anything else related to platform operations.

  • 1,655 Topics
  • 5,233 Replies
1654 Topics
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g.bruciamontiSteward *
asked in Platform
migration centreon to 22.04

Hi to all,after the migration of centreon 22.04 we have this following problem clicking only on tab “Hosts”:“Unknown column h.timezone in field list”Could you give us support about it?Thanks, regards

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raw-rsSteward *
asked in Platform
SNMP Discovery error

Hi, I’m getting this error message when running the generic SNMP discovery: sh: /usr/lib/centreon/plugins//centreon_generic_snmp.pl: No such file or directory The plugin is installed, so what’s the issue? This is a brand new install.

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sacha_974Steward *
asked in Platform
Centreon web interface stop to work

Good morning,Since 2 weeks, the centreon UI doesnt work, nothing has changed.I tried to update, repair.CentreonWeb 21.04.15-2.e17I already clear the cacheNotifications and alerts work.I need your help.Regards. 

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erwannSteward *
asked in Platform
Error during after centreon-web

Hi,I update centreon-web this morning.After that, I can’t connect anymore.I get he following error “Attempted to load class "DbReadWebSSOConfigurationRepository" from namespace "Core\Infrastructure\Security\ProviderConfiguration\WebSSO\Repository". Did you forget a "use" statement for another namespace?”I try to restart httpd , then restart server itself but error is still there and I can’t access to update page.OS is rocky linux 8.6If anyone has an idea...  

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coco163
coco163Steward ***
posted in Platform
Synchroniser les images

Salut, y a-t-il un moyen de lancer une Syncrho media directory via l'api ou via un autre moyen autre que de clicker sur le bouton?L’equivalent de https://docs.centreon.com/fr/docs/administration/parameters/medias/#synchroniser-les-images

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Laurent
Centreonian
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f.salamovSteward **
asked in Platform
Sms Balans

Hello friends.Which plugin package do you recommend to monitor SMS balance limit. Can I see the alert information about the balance depletion?Thanks in advance

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wadOpsSteward *
asked in Platform
Impossible to import users using LDAP

HelloI have a strange behavior when I import certain ldap usersI get a blank Contacts/Users pageI enabled ldap debug, and on centreon-error.log, there is this error every time I try to import an userPHP Fatal error: Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`centreon`.`contactgroup_contact_relation`, CONSTRAINT `contactgroup_contact_relation_ibfk_1` FOREIGN KEY (`contact_contact_id`) REFERENCES `contact` (`contact_id`) ON DELETE CASCADE) in /usr/share/centreon/www/class/centreonDB.class.php:274Stack trace:#0 /usr/share/centreon/www/include/configuration/configObject/contact/DB-Func.php(1277): CentreonDB->query('INSERT INTO con...')#1 /usr/share/centreon/www/include/configuration/configObject/contact/ldapImportContact.php(134): insertLdapContactInDB(Array)#2 /usr/share/centreon/www/include/configuration/configObject/contact/contact.php(168): require_once('/usr/share/cent...')#3 /usr/

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Alan BlanchardSteward *
asked in Platform
Pollers are not running after update from 21.04.10 to 21.10

Hello everyone,I'm trying to update Centreon 21.04.13 by following this procedure: Montée de version depuis Centreon 21.04 | Centreon DocumentationEverything is working fine during the installation and I am now able to login !However, I have got the following errors on the GUI :Pollers not running Database issueI’ve checked the Centreon logs but I could not find anything related to this error.I’ve followed the troubleshooting article from Centreon, everything seems to be OK (https://www.centreon.com/blog/centreon-troubleshoot-series-episode-1-help-mon-poller-ne-fonctionne-pas/)Thank you in advance for your help !Kind regards UPDATE : I have find something strange, the version of the poller is “Centreon Engine 21.04.4”

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XavierBuilder *
asked in Platform
Problem with my /var/lib/mysql space disk

Hi I have a problem with my /var/lib/mysql space disk it is almost full and when its full everything will be down, which file can I remove or what can I do to solve this problem ? 

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Francis DOUNGASteward **
asked in Platform
Installation poller 21.04

Hello,I don't know if the problem is me, but when I install the poller using version 21.04 I get a return to yum errorhttps://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.https://yum.centreon.com/standard/21.04/el7/stable/x86_64/repodata/repomd.xml: [Errno 14] curl#7 - "Failed to connect to yum.centreon.com:443; operation in Classes "Try another mirror.Can anyone tell me how can I repeat this?Cordiallyfrancis

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sdonnetSteward *
asked in Platform
Cannot refresh configuration

Hi, We have a Centreon 20.04.3 working like a charm for several months and years.But, since about 10 days, we can no more update and apply changes in monitoring.More precisely, when :creating a new service for an existing host, and exporting to all servers, conf is OK but monitoring is not refreshed/applied, modifying an existing service, with just a change (IP, ...), and exporting : same thing. Conf OK but monitoring is not updated.Of course, central, sat, etc… have been rebooted… No changes.We are not able to know what action we have done, which could create our problem. We have deleted 10 or 15 days from now, one host, but not attached services. So we have now services we cannot update/view because of lack of their host. But not sure that is connected to our problem.We do not know where to investigate… Any idea ? PS : Our Centreon is clustered : one Mysql server, one central, and 6 sat.

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scarabaeusSteward *
asked in Platform
(Process timeout) and Snmp Timeout on an heavy load machine

Hello,I have a little machine with a little of ram and CPU.I have a poroblem with only this machine when she have a big load.I see two kind of error in centreon : Snmp time out Process timeout1 - Snmp timeoutI think i resolv Snmp timeout by using --snmp-timeout in the command (centreon plugin via github). 2 - Process timeoutFor the process timout i read official doc and increase timeout in poller configuration. (increase x2).It is better but for some service i see again Process timeout error.Can yu have idea or something to troubleshoot ?thx a lot 

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vlelongSteward **
asked in Platform
Problem upgrading from 21.10 to 22.04

Hello,I followed this doc (https://docs.centreon.com/fr/docs/upgrade/upgrade-from-21-10/) for upgrade Centreon 21.10 to 22.04.I am stuck in the upgrade step 21.10.1 to 21.10.2 : It loads for hours with no result, anyone have any idea what's going on ?Thank you for your help.

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scarabaeusSteward *
asked in Platform
Migration from Centos Centreon 22.04 to Debian11 Centreon 22.04

Hello friends,My old platform is running under Centos 7 with Centreon 22.04.I prefer using now Debian 11. I see yu just launch Debian 11 package.My step : I have made a fresh install of centreon 22.04 on Debian 11 using package and offical doc Now i want to migrate from my old Centos 7 Centreon 22.04 to my new server Do yu have a official doc or something like that because i found nothing ? Thx a lot 

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Richard23Steward **
asked in Platform
Traffic port switch Alcatel 6560

HelloI would like to obtain metrics and a graph on the Traffic of an Alcatel 6560 port via snmp.Do you have a solution and could guide me please?CordiallyRichard

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twogetterSteward *
asked in Platform
LDAP Problem with contact template

Hi there,We need to configure the LDAP on Centreon 22.04.0, but impossible to complete the configuration because in the contact template section nothing is displayed.We tried on all web browsers nothing is displayed anyone has an idea.We are on the last VM download on the official site of Centreon.Thanks for your help.

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kduret
Centreonian
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ThomasLSteward *
asked in Platform
check_icmp: Failed to resolve @IP: Nom ou service inconnu

Hello there !I have a little problem when i want to use the icmp_check on my firewall.For the details :My Firewall allow ping from my LAN (it’s a sophos firewall) When i’m connected on Centreon an i use the check in CLI it work When it’s the centreon-engine who use the check the error message is : check_icmp: Failed to resolve : Nom ou service inconnuThanks for your help !

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ponchoh
Centreonian
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Obi_YoannSteward *
asked in Platform
Rocky Linux 8 support for Centreon Central?

Hi,I tried today to setup a new centreon central server using the latest Rocky Linux 8.6 as the host, since i was under the assumption that RL was the standard followup to centos, and i found reference to it in the unattended script.I found it perfectly working (only had a simple issue regarding permissions in /etc/centreon-engine and /etc/centreon-broker), but i still have one issue that i cannot find a solution for, i cannot reload configuration of restart centengine from the webui. If i generate and move configuration files, then restart manually centengine, all is good and monitoring works fine. But trying to reload or restart from webui result in this log in gorgoned.log2022-07-08 18:17:49 - INFO - [legacycmd] Handling command 'ENGINERELOAD', Target: '1'2022-07-08 18:17:49 - ERROR - [action] validate plugins - unsupported operating system2022-07-08 18:20:00 - INFO - [cron] Launching job 'broker_stats'2022-07-08 18:20:00 - INFO - [cron] Launching job 'engine_stats'2022-07-08 18:20:

5117
sims24
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nunomlaSteward **
asked in Platform
Service Problem - After Upgrade

After the Upgrade to 21.10 I have one service that stops to work.I’m receiving this error: UNKNOWN: Can't locate object method "is_zero" via package "Math::BigInt" at /usr/share/perl5/Math/BigInt.pm line 1198.

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amarginier
amarginier
asked in Platform
Teams Plugin

Bonjourje cherche a superviser des données de téléphonie dans teams , comme la latence/gigue/perte paquet  ou encore le nombre d’appel en VOIPfaut-il attendre que Microsoft développe un api ? afin que centreon puisse le faire  ? Merci

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amarginier
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Francis DOUNGASteward **
asked in Platform
Centreon BI Started Task - Server load

Hello,Every day I have many jobs scheduled. Some jobs often fail without really knowing the reasonWhen I look in the cbis log, I have lines that look like:Task started [name=CD92_BAMs_Avail_Rapport_Daily, weight=100.0]. Server load: 100.0/2000.0The value 100 increases at each start of sending a report until the max value 2000 is reached. The jobs that are sent last are those that fail with the value 1900/2000I assume this is the load given to the BI server. How to increase it? CordialyFrancis

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sims24
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stefatorSteward *
asked in Platform
Notification still sending every minutes

Hi everybody,I need a little help after few hours of research.I’m monitoring interfaces on switch with the OS-Linux-Traffic-Generic-Id-SNMP.I modified the notification interval (tried 0, 60, 3600...) but it still sending every minutes, that it seems to be the default configuration. Tried to modify notification interval in service, host and templates...but nothing work.Do you have any other idea ?

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emeckSteward ***
asked in Platform
Download SourceGuardian loader during upgrade

Hello, I’m new to Centreon so this is my first question of many to come.I’m in the process of upgrading an old 20.10 installation to 22.04. After updatting to the latest minor 20.10 I began the jump to 22.04 which was without problems son far. Now I want to continue with the Web GUI update in my central host but when loading the page I get the message of the image attached to download a loader from SourceGuardian.Is this normal behaviour during upgrading/updating centreon? I mean, downloading from other sources? Thanks in advance for the help. 

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BG_nn6Steward *
asked in Platform
Can't Disacknowledge service with OK Status

Operating SystemCentOS 7 3.10.0-1160.66.1.el7.x86_64Installed with centreon-21.04-1.el7.x86_64.iso and upgraded to 22.04. Browser used Google Chrome / Brave  FirefoxVersion: 102.0.5005.115 (Brave) and 101.0.1 (Firefox) DescriptionWhen a service as been acknowledged in a CRITICAL status and goes back to an OK status with not over action, the acknowledged can't be removed with the service in OK status. Steps to ReproducePlease describe precisely the steps to reproduce the encountered issue. Have a service in CRITIAL status acknowledged it (the Notify, Sticky and Persistent checkbox don't matter) The service goes back to a OK status Try removing the acknowledgement. The acknowledgement is still there

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ponchoh
Centreonian
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jcarrierSteward **
asked in Platform
Poller does not reload or export / no errors in log files

Also, I see the following under poller. Deleting the files in “/var/lib/centreon-broker” did not solve the problem.

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